PYMNTS

DECEMBER 29, 2020

While fraud affects less than 1 percent of all card purchases, consumers who do lose funds from their bank accounts must go through lengthy and often stressful processes to get their money back. Leveraging Machine Learning, Rules-Based Analysis To Fight Debit Fraud. Find more on these and the rest of the headlines in the Tracker.

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PYMNTS

FEBRUARY 27, 2020

Fraud continues to increase in many areas, despite extensive attempts to bring it to heel. Retail fraud attempts have doubled year over year, for example, while account takeover (ATO) fraud losses recently hit $14.7 billion , and phishing attacks now comprise 30 percent of all fraud attempts. billion to $7.2

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Fraud Examples Online Data 150

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

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Retail New York Dallas Trends 264

PYMNTS

MAY 24, 2016

It’s no secret that, as fraudsters continue to evolve and increase the sophistication of their tactics, the­ fraud prevention landscape must do the same in order to stay one step ahead. With global fraud attacks on the rise , Forter is looking to transform the need for retailers to manage these rules-based systems that produce scores.

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PYMNTS

DECEMBER 29, 2020

With digital transactions and eCommerce soaring during the pandemic, the rate of increasingly sophisticated fraud has also risen. It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. Can you really know your customer if you don’t know their location?”

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Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 25, 2017

Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers. In 2016, online financial fraud hit 15.4

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PYMNTS

SEPTEMBER 18, 2019

The future of retail is playing out in multiple places, including the open road, while voice will help capture the connected commerce frontier. In B2B payments, a series of payment innovations is promising to put an end to some common frictions. Data: 1,100: Number of business email compromise fraud scams that targeted CEOs in 2018.

Retail 190

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PYMNTS

DECEMBER 21, 2020

While it initially focused on currency in online checkouts, the company has branched out to work on checkout and fraud detection, integrating with companies like Shopify , Magento , BigCommerce , WooCommerce and Salesforce Commerce Cloud , according to the the report. Data from the IBM U.S. billion, the report says.

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PYMNTS

JANUARY 18, 2021

A Year of Innovation in the Face of Adversity Digital and omnichannel consumer journeys have accelerated during 2020, as click and collect, buy online pick up in-store (BOPIS), and contactless payments and touch-free shopping have all seen an enormous boost this year. Challenges And Opportunities Ahead In 2021.

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Innovation Payments Retail America 205

PYMNTS

SEPTEMBER 6, 2019

And, in retail, wellness innovators are personalizing vitamin subscriptions for better self-care, while disruptors are aiming to replace heavy parking structures with automated towers. institutions lost to check fraud in 2018. In disbursements news, a sizable portion of U.S. All this, Today in Data. 18 billion: Amount U.S.

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Retail Payments System Fraud 148

PYMNTS

JUNE 22, 2017

There’s another way, though, in which the fear of fraud bears down on the enterprise. A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. to understand how payments fraud is limiting corporates’ path to success. cents per every $100 transacted.

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PYMNTS

MARCH 3, 2020

The need for innovation springs from many sources. It might come from the need to solve issues like waste fraud and abuse in the byzantine world of healthcare payments. Or it could take the form of a black swan event like the Wuhan Coronavirus – and the global scramble to innovate around a very unexpected disruption.

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PYMNTS

JANUARY 19, 2021

Fraudsters have unfortunately also carefully followed this payment trend, with skimming, prepaid card and ATM fraud all seeing upticks recently — especially in regard to debit transactions. Another study indicated that debit-related fraud is on the rise across the U.S. One study revealed that 83 percent of top retailers in the U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

OCTOBER 11, 2019

And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 96 percent: Share of retail banks that plan to develop services focused on real-time payments by 2020. All this, Today in Data. Data: $525M: Approximate valuation of cloud company kitchen Rebel Foods Pvt.

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Trends Innovation Technology Marketing 122

PYMNTS

SEPTEMBER 10, 2019

Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. According to PYMNTS research , AI and ML are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. Role of Data.

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Retail Comparison Online Data 247

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

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Banking Trends Retail Trends Community Bank 151

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

MARCH 4, 2020

Among direct losses, there is fraud , both internal and external, which tends to eat up revenue. And inefficiency exacts higher costs than the money that dribbles out the door – there are also the invisible losses of sales never made due to a bad consumer experience , and opportunities never pursued for lack of innovation.

Innovation 130

Innovation Fraud Data Industry 130

FICO

FEBRUARY 23, 2022

When it comes to fraud, are people worried about the wrong things? New data suggest that people are concerned about fraud, but one of the biggest threats seems to be flying under the radar, at least for consumers. That threat is fraud scams – tactics and techniques that fraudsters are using to trick people into giving away their money.

Fraud 98

Fraud Survey Customer Experience Retail 98

PYMNTS

SEPTEMBER 18, 2020

We have deep dives on digital onboarding at universities, subscriptions and quick-service restaurant (QSR) friendly fraud. What Innovators Can Learn from Netflix . Helping QSRs Fight Food Fraud. Eateries have been combating chargeback fraud, which is also referred to as friendly fraud , for years. Top News .

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Fraud Apple California Innovation 141

PYMNTS

JANUARY 17, 2020

Artificial intelligence (AI) is moving from cool concept toward everyday consumer reality, and signs of that innovation are increasingly appearing in the retail space. Take the issue of retail security as one example. To do so, however, these companies will need to make some adjustments to their fraud protection strategies.

Retail 149

Retail Security Fraud Illinois 149

PYMNTS

JULY 2, 2020

How FIs Adapt Fraud Detection During Times of Behavioral Upheaval. In this month’s Feature Story, Mejia explained the strategies and technologies helping FIs overcome this challenge and shift fraud-fighting approaches to suit customers’ new habits. Deep Dive : Why Retailers and Consumers See Safety i n Contactless, CNP Transactions.

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Fraud Cards Florida Trends 222

Abrigo

DECEMBER 10, 2019

Elder financial exploitation and elder fraud are rising at an alarming rate as they continue to be serious crimes in the United States. An increase in financial crime and fraud against the elderly is expected to continue to climb as the baby boom population (those born before 1964) age. The under-reported and growing crime.

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Fraud Study United States Training 284

PYMNTS

SEPTEMBER 20, 2019

Meanwhile, there is new energy in the fight against one of the biggest forms of digital and mobile fraud , and more innovation around one of the B2B world’s biggest pain points. 42 billion: Highest general estimate for annual losses from web advertising fraud. 31: Deadline for Brexit. $42

Retail 116

Retail Payments Fraud Innovation 116

PYMNTS

FEBRUARY 4, 2019

Artificial intelligence has started — slowly — to make its presence felt in payments and commerce, including in fraud prevention, via early deployments of the technology and cutting-edge AI algorithms. Those growth rates are not the whole story when it comes to AI research and innovation, however. AI Payments Growth.

Innovation 194

Innovation Study Fraud Technology 194

PYMNTS

OCTOBER 8, 2020

A survey found that 62 percent of customers worry about fraud — such as pilfered payment details, account takeovers or fake reviews being left in their names — when interacting with QSRs. As a retailer, you can say there's no practical purpose why a customer would be trying to log on to your network using a bot.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

JUNE 13, 2019

If it seems like cases of fraud and hacking are always in the news, that’s because new incidents pop up practically every day. According to the new Digital Fraud Tracker , total losses due to fraud equaled $4.2 According to the new Digital Fraud Tracker , total losses due to fraud equaled $4.2

Fraud 110

Fraud Security Retail Tools 110

PYMNTS

SEPTEMBER 8, 2020

He said retailers and service providers need to address such anxieties as they sketch out their digital and omnicommerce strategies and think about what new tech to put in place. As long as retailers focus on creating such safe spaces, he said, “the future is bright.”. And that is where a lot of stress is created.”. Gauthier said.

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Innovation Retail Millennials Tools 223

PYMNTS

MARCH 10, 2020

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. Payments Stocks Plummet While Retail Remains A Bright Spot. and EU.

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Strategy Retail Marketing Payments 197

PYMNTS

MARCH 17, 2020

Simply put, the back-office systems are ill-equipped to handle the demands of technological innovation, especially as financial services cross channels. The Challenges Of Multi-Channel Payment Innovation. For many firms, with legacy infrastructure that has been in place for decades, scale becomes difficult.

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Innovation Payments System Security 228

PYMNTS

JULY 24, 2019

In the latest Digital Fraud Tracker , PYMNTS examines how fraudsters are utilizing mobile and app-based channels for fraud attacks, as well as why fraudsters are still relying on phishing as a major fraud strategy even as they increase their use of new technologies and techniques. Around the Digital Fraud World.

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Fraud Strategy US United States 129

PYMNTS

DECEMBER 26, 2019

Companies are getting much better at fraud detection and prevention, partly in response to its rapid spread. A leading index of digital theft found that loyalty fraud exploded by 89 percent over 2018, opening a vast new front in the battle. For their part, the anti-fraud community is hitting back hard. Fighting Fakes With Fire.

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Fraud social media Massachusetts Data 131

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. The technology gives users greater convenience and security when shopping at mainstream retailers. Biometrics in retail could be just the beginning. There is speculation about the role digitally-read emotions could play in payments and retail.

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Innovation Fraud Security Data 120

PYMNTS

JULY 10, 2019

These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. An unexpected consequence of the retailer race to offer same-day and one-day delivery is increased fraud exposure. Nearly one-third (30.4

Fraud 140

Fraud Strategy Study Comparison 140

PYMNTS

SEPTEMBER 5, 2019

And, in retail, consumer food brands such as ReGrained are upcycling ingredients, and the pharmacy sector is experiencing ongoing innovation as well as disruption. 17 percent: Segment of call centers that are employing multi-factor authentication for fraud protection. . $20 All this, Today in Data.

Innovation 108

Innovation United States Customer Experience Fraud 108

FICO

MAY 20, 2021

I’m very pleased to announce the release of the FICO® Falcon® Fraud Manager Retail Banking Consumer v3.0 model, which adds a Scam Detection Score to Falcon’s existing third-party fraud detection score for retail banking transfers. How Scams Differ from Third-Party Fraudulent Transfers. Humans are creatures of habit.

Fraud 52

Fraud Retail Analytics social media 52

PYMNTS

NOVEMBER 26, 2018

Call centers are facing the potential of fraud from inside and outside their facilities, and they are taking multi-pronged approaches to tackle these security challenges. And companies are creating fraud prevention defenses for the mobile order-ahead space, as quick-service restaurants (QSRs) are moving forward with digital innovation.

Fraud 141

Fraud Data Mobile Innovation 141