PYMNTS

NOVEMBER 25, 2019

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JANUARY 20, 2020

Now four months in, he told Webster that the idea of a secure and trusted payments ecosystem is part of Visa’s “corporate DNA.” Regardless of the product or initiative, every conversation starts and ends with a single overriding question: “Is it secure?”. Going on the Offense. When Risk Management Is a Mindset and Not a Business Unit.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. His professional background and know-how fit perfectly with Entersekt’s mission to enable engaging digital experiences on an industry-leading security platform.”.

United States 184

United States Security User Experience Mobile 184

PYMNTS

OCTOBER 15, 2020

Secret Double Octopus , which works in passwordless authentication for security online, has secured a strategic investment from SC Ventures, the FinTech and investment arm of international banking group Standard Chartered , a press release says.

Report 199

Report User Experience Security Fintech 199

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

FEBRUARY 27, 2020

At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Open Banking FinTech Enfuce this week announced a partnership with financial crime and fraud management company Featurespace.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

OCTOBER 6, 2020

In explaining the relationship amid the parties, she said Monneo acts as the “bridge” that serves up the infrastructure that can help other stakeholders handle the continuing surge of online payments while handling some of the regulatory and compliance processes tied to PSD2.

Compliance 236

Compliance Online User Experience Payments 236

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

MARCH 26, 2020

Though there has been an increasing spirit of cooperation between FinTechs and traditional FIs, there’s still a lot of ground to cover. Dig into that infrastructure, she said, and there can be a range of different vendors across core operations, mobile banking, online banking and payments processing.

Community 247

Community Community Bank Mobile Cards 247

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. Ant’s Plans.

Risk Management 100

Risk Management Fintech User Experience Management 100

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. and its impact on data security. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JUNE 4, 2019

In a press release, the two companies said the agreement meshes with Visa’s stated goal to make secure digital payments possible at home and when people are traveling. Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments.

Payments 139

Payments Charlotte User Experience Innovation 139

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. The irony is that fintechs are creating mini-silos with the variety of options consumers are using,” she said.”This Fintech companies can only disrupt so much.

Fintech 60

Fintech Customer Experience Mobile Security 60

PYMNTS

JUNE 27, 2019

This offering is the latest set of APIs made available to issuers and FinTech firms via the Visa Next “digital-first” platform offering. The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks.

Lending 188

Lending User Experience Cards Fintech 188

Insights on Business

MARCH 26, 2018

She cautioned that these gains in customer convenience and simplicity open the door to fraud, so institutions must rigorously invest in security. With the cost in dollars of seven figures per security incident, banks have no choice but to make this a top priority. Lastly, Ms. Hello, Cora!

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

SEPTEMBER 26, 2016

SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”. Authentication methods for payments networks, such as SWIFT, or P2P money transfer apps are still not completely secure.

Security 100

Security Fraud System User Experience 100

PYMNTS

SEPTEMBER 11, 2017

Banks can be intimidated by FinTechs and APIs (application programming interfaces) or simply feel that these things are over-hyped, and they’re not wrong, Shields told Karen Webster in a recent interview. If the accounting application is intelligently wedded to their online banking platforms, even better.

Fintech 190

Fintech Innovation Data Technology 190

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

SEPTEMBER 23, 2020

This population represents a sizable source of remittances as well, according to Sam Tay , CEO of FinTech Aptiv8 , which offers a support app for foreign workers in partnership with MOM. Achieving these policies and rolling out services requires carefully attending to all potential security concerns, however.

Policies 132

Policies Security User Experience Tools 132

PYMNTS

FEBRUARY 29, 2016

Historically, he continued, banks have taken to focusing too narrowly on the back end of payments — the plumbing and mechanics, as DeLuca described it — rather than the front-end, end-user experience. This problem is what Bottomline has been focusing on, what it calls “unified corporate payments,” for 2016 and beyond, DeLuca said.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

APRIL 12, 2017

Zeta, the FinTech startup that offers digital employee benefits for tax optimization, announced Tuesday (April 11) has inked a deal with National Payments Corporation of India’s (NPCI) payment platform, RuPay. We are happy to extend RuPay card platform for salaried individuals across sectors through Zeta.

Taxes 100

Taxes User Experience Cards Payments 100

Gonzobanker

JANUARY 17, 2020

We are in the infant stages of integrating digital marketing and online origination. Today, most institutions generate fewer than 5% of deposit accounts online. that fintechs doubled their market share in four years and are now generating half of all unsecured loans to consumers. This must change from the top.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

Digital Banking 160

Digital Banking UX Online Innovation 160

Insights on Business

APRIL 28, 2017

Unlike digital banks, digital bank channels believe that superior user experience must go deeper than branding and can be achieved by delivering new mobile and online apps that are focused on customer experiences. When convenience is valued, banks should provide security-rich services through digital channels.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. Teampay offers companies spend management software designed to manage procurement and employee spend with a focus on the employee user experience and company policy enforcement.

Payments 149

Payments Capital Taxes Lending 149

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

MARCH 1, 2017

The majority, at 72 percent, came from FinTech. Within FinTech, banking held sway. Current clients of OrderGroove, who use the startup’s consumer SaaS and APIs to develop subscription and other user experiences, include brands such as Walmart, GNC, Toys ‘R’ Us and Nestle.

Branding 100

Branding Retail Software User Experience 100

Fintech Labs Insights

MARCH 23, 2017

Our second developers conference in New York was a great opportunity to take a look at some of the technologies that continue to drive fintech innovation forward. and looking for more insight into the technological side of the fintech ecosystem, then FinDEVr London is the place to be June 12th and 13th. Department of Defense.

New York 25

New York User Experience UX Conference 25

Fintech Labs Insights

MARCH 30, 2017

Terms were not disclosed, but Mastercard announced today that it would acquire Canadian anti-fraud specialist, NuData Security. “Securing all payments today and tomorrow remains a top priority for Mastercard,” Ajay Bhalla, president of enterprise risk and security for Mastercard said. .

Security 12

Security User Experience Conference Analytics 12

NCR

JUNE 29, 2016

Wharton FinTech , the first student led FinTech initiative, has published two white papers on Millennials’ relationship with banks ( June 2015 and May 2016 ). Transactions that in the past involved human interaction have moved online completely. For Millennials, user experience is key to earning their long term business.

Millennials 45

Millennials social media User Experience Branding 45

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

SEPTEMBER 17, 2015

Next, Encap Security debuted its Omni-Channel Enablement Platform: “Encap’s Omni-Channel Enablement Platform enables financial services companies to unite their previously separate transaction channels and create a clean, consistent, and safe method of access for their customers at any point. HQ: Palo Alto, CA & Oslo, Norway.

UX 12

UX Security CA User Experience 12