PYMNTS

JANUARY 30, 2020

So-called fast fashion has been a big player in retail for years, but that part of the commerce-and-apparel world is facing some serious challenges. Late last year, for example, fast-fashion pioneer Forever 21 filed for bankruptcy. Retailers Not Giving Up. Chain Woes — and Some Growth. A good third of consumers in the U.S.

Retail 142

Retail New York City New York social media 142

PYMNTS

MAY 14, 2020

The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. Revenue from millennials and younger age groups topped $50 million, an increase of 77 percent. out of 10 on “likelihood to recommend.”. “How

Online 164

Online Retail Millennials Analytics 164

PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. Instant Payments and the Millennial Push.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

JUNE 14, 2018

Millennials are a force to be reckoned with, as they are made up of approximately 90 million individuals with significant spending power: By 2030, their aggregate annual income is projected to be more than $4 trillion. Attracting Millennials. Approximately 75 percent of Gravy’s users are millennials. Second Chances.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

NOVEMBER 17, 2017

For example, that figure includes a full 30 percent of Americans who don’t carry or use a credit card at all. Among millennials, that number drops below 30 percent. Millennials don’t have credit cards because they don’t have FICO scores, or at least not the kind of FICO scores that inspire issuers. “If to be exact).

Millennials 104

Millennials Cards Lending Payments 104

PYMNTS

JULY 15, 2020

Consumers were already changing their retail preferences before anyone had heard of COVID-19, let alone had their life utterly upended by it. This vastly accelerated retail realignment presents challenges — and opportunities — for retailers of all kinds, particularly those dealing in luxury goods, Molnar said.

US 206

US Retail Millennials Trends 206

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. 31 percent bank via app. percent.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

APRIL 24, 2017

We laughed out loud at this one when it came out a year ago and said it was just another example of Silicon Valley groupthink. The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. these days. Plus Amex keeps losing top talent to other firms. IHG’s Big Hack.

Millennials 109

Millennials Cards New York Branding 109

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

APRIL 13, 2018

It was a record-breaking first quarter for retailers in the U.S. According to a report issued by Moody’s earlier this week, the retail sector managed to notch a record number of defaults during Q1 2013, with nine retailers defaulting on their debt. As a result of the series of retail fails, the default rate of high-risk U.S.

Retail 116

Retail Course Washington Marketing 116

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. There are so many levers to engage consumers” in rewards, said Wind, and whether it is tied specifically to a card or merchant, additional leverage can come through email marketing campaigns or percentage-off programs at retailers. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

FEBRUARY 29, 2016

Last week, Sears CEO Edward Lampert got personal as he went into detail about the retailer’s continuing woes and the challenges it (and many other “old-line” retailers like it) face in a rapidly changing industry. The chain, which operates both the Sears and Kmart brands, reported a loss of $580 million in the quarter ending Jan.

Retail 100

Retail Branding Taxes Operations 100

PYMNTS

JANUARY 22, 2020

But direct-to-consumer (DTC) retail is undergoing some significant changes, which could help strengthen DTC activities for years to come. Personalization is among the trends gaining fuel in the DTC world, reflecting larger changes in the retail world. A recent example comes from the world of hair care, where consumers spend some $87.9

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

JULY 7, 2020

For example, Afterpay, which operates in the United States, United Kingdom, Australia and New Zealand, recently reported that it served 4.4 For example, a recent survey shows that one in three millennials have added to their credit-card debt since the pandemic’s onset. users are millennials or from Generation Z.

United States 131

United States Millennials Examples Cards 131

PYMNTS

MAY 21, 2020

That consumers have relocated their lives online in response to the pandemic is an easily visible fact when you look at earnings reports that successful retailers are releasing. percent of millennials have gone online to manage their retail lives during lockdown and plan to at least partially continue doing so in the future.

Millennials 171

Millennials Survey Online Retail 171

PYMNTS

JANUARY 25, 2021

These plans fund retail purchases that consumers can then pay off over time in typically four installments. Buy now, pay later options have developed differently across nations, with trends in C hina seeing retailers often providing their own installment payment plans rather than offering third-party plans at checkout.

Payments 185

Payments Tools Retail Cards 185

PYMNTS

JULY 13, 2020

From telehealth to new financing options for patient treatments to big retailers like Walmart , Walgreens and CVS mashing up retail with healthcare, everyone from startups to incumbents are using the pandemic as an opportunity to disrupt — and reinvent — healthcare. Here’s a look at some of the latest developments. We’re in healthcare.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

MAY 4, 2017

Bailey added that in expanding the services offered by ATMs amid the aforementioned shifts, technology enables some smooth transitions — converting, for example, a bill payments function to be accessible across a web-enabled technology platform. Clearly operating efficiency remains a priority but [so does] consumer engagement.”.

ATM 192

ATM Millennials United States Study 192

PYMNTS

NOVEMBER 5, 2019

Luxury fashion resale platforms are gaining traction as they focus on sustainability and partnerships, with The RealReal ’s third-quarter earnings serving as the latest example of growth in the space. Wainwright noted that the first step in automating its inbound operations involved pricing. Retail Partnerships.

Millennials 101

Millennials Retail Exercises Branding 101

PYMNTS

DECEMBER 11, 2019

Moody’s Investors Service slashed its forecast for department stores this season — with expectations the sector will log as much as a 20 percent decline in operating income. That trend will benefit some department store brands — Nordstrom and Macy’s with their respective Rack and Backstage offerings, for example.

Millennials 131

Millennials Trends Examples Retail 131

PYMNTS

APRIL 25, 2019

These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines. The lifestyle retailer will donate $10,000 to HSEL’s scholarship prize pool. The promotion was a success – and the latest pair-up with HSEL operates on similar logic.

Retail 166

Retail America Video Millennials 166

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

PYMNTS

MAY 17, 2016

One would expect that a event called the Retail Innovation Conference (RIC) would be a veritable brainstorm of big ideas as to how to improve the woeful retail space in the U.S.: As Retail Dive found in its experience at RIC, many analysts believe that somehow — and fairly recently — retail has lost its way in that regard.

Retail 100

Retail Conference New York City Innovation 100

PYMNTS

JUNE 8, 2018

For at least two generations, Walmart has stood for more than just retail. Rather, recent news from the land of Walmart has provided an opportunity to take a step back and consider all the things that one of the world’s most important retailers has become. Jet.com continues to operate as a separate website from Walmart.com.

Arkansas 108

Arkansas Branding Millennials Retail 108

PYMNTS

FEBRUARY 27, 2019

Online luxury marketplace 1stdibs stands as an example of that kind of content, along with providing — as do some other companies — a demonstration of the appeal of both digital and physical forms of content to tie consumers to a brand or ecosystem. But catalogs can work, as 1stdibs and other retailers have learned.

Retail 214

Retail Online America Millennials 214

PYMNTS

APRIL 13, 2019

Better algorithms , visual search tools and concierge services are just a handful of the ways retailers young and old are attempting to ensure customers get the “right” products. If Mercury is in retrograde, should we let that affect our retail choices? But are they really the right products? Not All Horoscopes Are Good Horoscopes.

Millennials 136

Millennials Retail New York City Branding 136

PYMNTS

FEBRUARY 4, 2020

A bit younger than their millennial siblings and cousins, they’ve grown up totally mobile, and have idiosyncrasies that make them unique. Perhaps more than millennial cohorts, Gen Z is having a hot love affair with eCommerce and sharing platforms that specialize in and cater to their digital lifestyles. “I

Millennials 130

Millennials Fraud Groups Payments 130

PYMNTS

APRIL 19, 2018

At 159 years old, it officially counts as a retail institution — one that hasn’t spent much of the last few years looking too healthy. In retail as in sailing, the bigger the boat, the harder it is to change direction. A lot has been written in recent years about everything that has gone wrong at Macy’s. A turnaround is no easy feat.

Millennials 101

Millennials Branding Retail Online 101

PYMNTS

MAY 24, 2019

Google has recently upped its game in the food service area of retail, further proof that innovation is heating up when it comes to restaurants – and another signal of how the connected vehicle ecosystem is developing. Food Retail Innovation. For restaurants supporting the feature, the orders are completed via Google and Google Pay.

Google 115

Google Mobile Retail Innovation 115

PYMNTS

JUNE 5, 2018

However, for SSENSE (pronounced essence), at its first retail location, the Canadian eCommerce brand turned physical retailer has opted for a slightly different flavor. Bloomingdale’s , for example, has redesigned its site to emphasize storytelling, curation and more commentary on trends, as opposed to just showcasing goods.

Branding 116

Branding Millennials Retail Online 116

PYMNTS

FEBRUARY 11, 2019

and wants to make a trip to Key West, for example, Cavins said she is probably not going to drive the vehicle all the way to her final destination. At that point, the borrower signs off via a digital form that they have done the walkthrough and know how to operate the vehicle. If a consumer lives in the Northeast U.S.

San Francisco 219

San Francisco Millennials Miami America 219

CB Insights

OCTOBER 10, 2018

Startups targeting retail and commercial banking have been emerging globally, spurred by favorable tech regulations, an uptick in mobile adoption, and shifting customer demographics. One of the biggest challenges these companies face is that many operate without a bank charter or license. why profitability won’t come easy.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

SEPTEMBER 27, 2016

Cohen owns a national distribution network and deals with some of the nation’s biggest retailers. His aim is to change the way that the thousands of cases of retail goods are stored, handled and hauled. But it’s not just the retailers trying to cut costs who are embracing technology. In 2016, 5 percent of U.S.

Mobile 100

Mobile Payments Los Angeles California 100

PYMNTS

FEBRUARY 11, 2020

For its three years in operation, Brandless generated no shortage of buzz with its concept of “private label for less” and the idea that the best brand is no brand at all. Facing a growing cash crunch — and trying to streamline its operation — Brandless laid off 13 percent of its staff last March.

Branding 150

Branding Operations Leadership Millennials 150

PYMNTS

JULY 23, 2018

And IKEA is making other moves in international markets: To reach more consumers and foster more eco-friendly operations, for example, the brand is testing out renting its furniture offerings in Japan, Curbed reported in January. “India is an opportunity to make the next 75 years of IKEA.”.

San Francisco 100

San Francisco New York City Millennials New York 100