PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. But that’s not to say that these FinTechs have a certain path ahead. The More Things Change. The saying goes, “The more things change, the more they stay the same.”

Lending 171

Lending Industry Fintech UX 171

PYMNTS

DECEMBER 29, 2020

One recent example of a response to the proliferation was the inclusion of a long-fought anti-money laundering (AML) provision within the recently passed defense spending bill in the U.S. To that point, he said with the prospect of open banking, legacy lenders should use their compliance expertise to become a point of trust.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 16, 2020

Over the years, that surge in competition gave way to a more collaborative spirit between traditional financial institutions (FIs) and FinTechs as both sides worked to digitize and modernize SMB financing. It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

AUGUST 8, 2018

Statistics indicate that consumers still trust their banks more than, for example, tech companies when it comes to their financial lives,” said Richard Bailey, SVP of engineering at Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Customer Relationships.

Mobile 102

Mobile Fintech Community Bank Security 102

PYMNTS

JANUARY 6, 2021

As he told Webster, in previous iterations, the RTP system SPEI operated only during certain hours of the day, but now is 24/7, and the focus has, in the past few years, been on payments that are smaller than 8,000 pesos — which puts the bank’s emphasis squarely on small value, high volume retail transactions.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. In the latest demonstration of FinTech-to-FinTech integration, U.K.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

OCTOBER 16, 2019

The company will use the funding to build a bitcoin mining operation, which it claims to be the first bitcoin mining company in the U.S. “at The more our team utilizes digital currency, the better our customer user experience will be. Data shows that the top five known mining pools are all based in China.

Bitcoin 116

Bitcoin San Francisco cryptocurrency User Experience 116

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., Europe, U.S. and other areas where open banking initiatives are taking off. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

SEPTEMBER 6, 2018

“Our new suite of commercial card services will enable them to achieve enhanced operational efficiencies and help ease customers’ day-to-day needs.” In another statement, Fraedom CEO Kyle Ferguson said their collaboration exemplifies the improvement in services that banks can achieve when working with FinTech firms.

Management 100

Management User Experience Cards Mobile 100

PYMNTS

FEBRUARY 29, 2016

s Bacs and Faster Payments systems, for example. DeLuca pointed to what he called the “classic example” of PayPal, a company that took banks’ existing infrastructure and captured the benefits of it in ways the banks hadn’t been able to yet. “We do a lot of business in the U.K.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

SEPTEMBER 25, 2019

The interview happened during a time of expansion and aggressive future planning for the company, a small business and consumer micro-lending technology company that operates in Nigeria. FinTech is helping to transform daily consumer life in Nigeria and other developing markets. That’s not all. So that’s our starting point.”.

How To 130

How To Lending Digital Banking Examples 130

NCR

JANUARY 17, 2017

Given the prevalence of financial services across the globe – in both emerging and developed markets – the disruption opportunity for fintech startups is massive. As fintech startups battle it out to get their share of the business, the drive for innovation is spreading well beyond traditional tech hubs and basic banking products.

Fintech 40

Fintech Trends Industry Compliance 40

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

OCTOBER 11, 2018

For example, get ready for a mobile phone from Pundi X geared toward bringing blockchain into the literal hands of millions. Thus, in two separate announcements from one company, we might glean a sense of blockchain underpinning various user experiences in daily life.

blockchain 199

blockchain Payments cryptocurrency Data 199

PYMNTS

MARCH 16, 2018

But APIs can offer a different strategic advantage, especially to B2B FinTechs, according to A.J. Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. It’s a sentiment echoed throughout the B2B FinTech market.

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

OCTOBER 18, 2017

The question applies to financial institutions of all sizes and is especially germane to smaller banks and credit unions, firms which do not have the deep pockets or the technology of larger banking compadres and FinTechs. explained there is wide variation in the definition of innovation. What of regulation?

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

OCTOBER 20, 2017

For example, Wang said, when Apple came to China, the company didn’t make many changes to its product. It did translate various product offerings into Chinese, but did not customize user experience or pricing for the local market. The market, he said, is much faster than other markets in which they may operate successfully.

How To 103

How To Apple Examples Payments 103

PYMNTS

JANUARY 31, 2018

Nowadays, professionals are familiar with collaboration tools such as Slack, to use just one example posited by Garrett. Slack has made a user experience that is easy … to integrate other products and services into their platform” with one-click integration sans specialist knowledge. Reports are backward-looking.

Management 116

Management Data social media System 116

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. with Watson to their 15,000 users across 70 countries. “We OpenPages 8.0

Regulation 70

Regulation Compliance Analytics System 70

Insights on Business

JUNE 14, 2018

Here are a few examples of how digital reinvention is being used by banks today: A bank in North America is using digital reinvention to improve its customer rewards program by using blockchain technology to give customers real-time data about their rewards account and a much better user experience. Footnotes: Macknight, Joy.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

CB Insights

MARCH 8, 2018

Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. We define challenger banks as fintech companies leveraging technology and software to digitize and streamline retail banking. First Name. customers since 2014.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

APRIL 19, 2017

Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. For example, Cross said he sees the potential for avatars to address questions from patients about how and when to take prescription medications and treat surgical wounds.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

Lex Sokolin

SEPTEMBER 3, 2020

How does software operate? Where does it operate? You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. This therefore incorporates the types of enabling fintech that Refinitiv and Finastra dream about.

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

JUNE 27, 2017

So we also added a new focus: applying document and artificial intelligence/machine learning to develop enterprise-class solutions for identity verification in digital channels that meet the market need for a great user experience, risk mitigation and regulatory compliance. PYMNTS: Where do you look for innovative ideas, and why?

Innovation 145

Innovation System Mobile Trends 145

Insights on Business

OCTOBER 12, 2018

Sample focus areas include: Enhanced operational backbones: Technology platforms, such as those enabled by multi-cloud environments in order to support a broad ecosystem of applications and processes such as AI-based chatbots, robotic process automation, and mobile payments.

Innovation 87

Innovation Strategy Industry Technology 87

NCR

SEPTEMBER 5, 2017

Banks face pressure as consumers are given more opportunities to compare and switch services, not to mention the rise of the dynamic fintech sector. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

How To 45

How To User Experience Analysis US 45

PYMNTS

OCTOBER 13, 2020

In a panel discussion with Karen Webster, six payments, banking and FinTech executives weighed in on the very nature of change that is transforming treasury banking and corporate clients in real time. The general things everybody wants — transparency, for example, or lower cost structures — are definitely on the map.

Fintech 190

Fintech Payments Customer Experience Examples 190

Fintech Labs Insights

MAY 14, 2017

We’ve developed quick start guides, tutorials, an online forum to enable peer-to-peer conversations, and a code share section where developers can post and find code examples to facilitate rapid integration. A huge success that I am personally very proud of. public cloud, private cloud or on-premises), device or channel.

Community 15

Community Management Analytics Case Study 15

PYMNTS

MARCH 26, 2020

Acknowledging that delayed and late B2B payments is not solely caused by poor payment behavior on the customer’s end is an important piece of optimizing the accounts receivable (AR) process, according to Alex Louisy, co-founder and CEO of France-based FinTech Upflow , who said that the notorious spreadsheet is often to blame.

Payments 180

Payments Fintech Tools User Experience 180

Fintech Labs Insights

JULY 24, 2015

This ensures that users of other platforms and operating systems remain in a familiar environment. “Users enjoy the same look and feel they are accustomed to and see only the hosted apps, regardless of the OS they have chosen,” explained Hypori CTO Brian Vetter.

Austin 12

Austin Texas Mobile User Experience 12

Bobsguide

JULY 12, 2022

Taking advantage of the technological revolution, BaaS has emerged and allowed banks to open their systems and allow fintechs or other third-party providers to carry out transactions without having to develop functionalities from scratch, only a plugin is needed. Plug and play – a growing trend.

Software 88

Software Customer Experience User Experience Mobile 88

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Presenting a programmable cloud – a fintech platform. ^KT. This is a leading bank in Russia, with a track record of fintech innovation. Customers can store all of their online profiles in one secure location to improve user experience. Virtual reality?

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

MARCH 31, 2015

After whining about the current state of the mobile banking user experience yesterday , I was contacted by a reporter writing about mobile banking startups. He was curious about how the mobile user experience at the newcomers compares to that from major banks. That got me thinking.

Mobile 12

Mobile User Experience social media Security 12

PYMNTS

FEBRUARY 22, 2019

The focus is correctly on the customer experience (for example, improving onboarding and presenting information so that it is more user-friendly), but they can also take a different, deeper approach.”. That’s how a bank goes about offering a digital experience that isn’t just beautiful (i.e., Delving Deeper .

Innovation 153

Innovation Regional System America 153

Fintech Labs Insights

JANUARY 27, 2016

That’s the goal of SaleMove , the company that has built a platform that enables businesses that sell services – banking, mortgage, insurance – to provide an online user experience that exceeds the in-person version. “All browsers, all operating systems.” ” The Future.

Customer Experience 12

Customer Experience Online New York City Video 12

PYMNTS

OCTOBER 7, 2019

While many businesses large and small continue to rely on the legacy method of expense management — that is, requiring employees to front the bill, manually fill out expense reports, and submit spreadsheets for paper check reimbursements in the mail — FinTech innovation has opened the door for significant improvements in this arena.

Cards 129

Cards Analytics Management Data 129

PYMNTS

NOVEMBER 13, 2019

The insurance sector sees demand for faster claim payouts, for example, while the small business lending market can similarly add value to borrowers by enabling them to draw funds from their line of credit, and actually access that money same day or in near real time. ” In the U.S., Canada, etc.”

Payments 129

Payments Cards Marketing Fintech 129