Sat.Apr 25, 2015 - Fri.May 01, 2015

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This One Strategy Will Change The Future Of Your Bank

South State Correspondent

In game theory, there is what is called the “dominant strategy.” A dominant strategy for a bank is a position that no matter what other competitors do, that bank will earn a larger return. Now, few strategic decisions facing a bank have a dominant position, so when a bank finds a choice that results in a dominant decision it is imperative that they take it.

Strategy 199
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Creating repeat valuation and consulting work: Optimize value of clients’ businesses

Abrigo

Home sellers know that the first step to selling a home is getting it ready to be shown to potential buyers. And home buyers know that a fresh coat of paint, a clean yard and functional doorknobs can make a home more appealing. Even if you’re not selling your home, a thorough cleaning is much more valuable than just the lemon scent. Organizing your possessions can optimize the use of your spaces and can save time in daily tasks.

Capital 163
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Pushing beyond apps

Celent Banking

It struck me while I was driving this morning: First-gen mobile apps are fine, but virtually everyone is missing high-volume opportunities to engage with their customers. Allow me to back up a step. I was stuck in traffic. Not surprisingly, that gave me some time to ponder my driving experience. I found myself thinking: Why can’t I give my car’s navigation system deep personalizations to help it think the way I do?

System 147
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CFPB issues 2014 fair lending report

CFPB Monitor

Barbara S. Mishkin. The CFPB has issued a fair lending report covering its fair lending activities during 2014. The report states that in 2014, CFPB fair lending supervisory and public enforcement actions required institutions to provide approximately $224 million in remediation. The report begins with a discussion of factors the CFPB considers in its risk-based prioritization approach for determining “what, where, and how fair lending risks to consumers should be addressed.” The

Lending 86
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Finally, Here Is What Those Bank Emojis Really Mean

South State Correspondent

It is understandable that banks are confused on how to use the new Apple iOS 8.3 emojis that just came out on the iPhone. We see all sorts of improper use. Like the one to the left. Some banks use this as if to say everything is Ok. The reality is that this emoji has the complete opposite meaning. Notice the gap between the fingers? What this really says is “I am this close to slapping someone in management for screwing up the account.

Apple 199

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On the Margins

Celent Banking

Celent recently released the report On the Margins: A Comparison of Banks and Credit Unions by Asset Tier , where community institutions of the same size are compared across a number of performance metrics, mainly efficiency ratio. One of the most interesting findings is that credit unions are becoming less efficient at a faster rate than banks of the same size.

Community 143
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Future of Customer Experience in Digital Banking

Banking 2020

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. This value is not just providing a functional benefit but also a holistic experience, (i.e. ‘what, when and how’ of the benefit), that customer values in the experience-based economy. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous c

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5 Pricing Tactics to Make Your Bank More Profitable

South State Correspondent

Dad used to always ask us – “What is more important – your mind or your body?” It was a trick question and the lesson he was trying to impart was that both are equally important. One is no good without the other and both need to be developed to be equally strong and in concert. The philosophy can be applied to banking as the discipline of pricing is equally important to credit, asset-liability management, risk and strategy.

Resources 199
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De Novo Banks: Only Apply If You Intend to Matter

Jeff For Banks

ABA President Frank Keating wrote an Op-Ed piece recently in The Hill entitled New jobs and new growth call for new banks. I don't believe it. A more accurate title should have been New jobs and new growth call for new businesses. His leap-of-faith assumption was that new banks are critical to new business formation. I'm skeptical. Why? I don't think de novo banks are key players to business startup capital formation.

FDIC 82
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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CFPB to hold May 14 field hearing on student debt

CFPB Monitor

John L. Culhane, Jr. The CFPB has announced that on May 14, 2015, it will hold a field hearing in Milwaukee on student debt. Similar to other field hearings, Director Cordray will give remarks and witnesses will include members of consumer groups, industry representatives, and members of the public. Since field hearings typically coincide with a related development, such as the issuance of a report, we expect this field hearing to be accompanied by a new development related to student loans.

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Rewards ? Loyalty

Matt Wilcox Pro

Not quite interchangeable terms ONE FINE DAY in 1981, someone at American Airlines eyed the empty seats on many a flight and mused, “If we gave those seats to our most-frequent fliers, they’d be tickled and we’d be none the poorer.” Thus began what today are commonly called rewards programs. They range from American Express’s [.

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Harsh Realities of Commercial Lending

South State Correspondent

As we all know, things aren’t always as they appear. In the classic image below on the left, the two horizontal lines are of equal length. In the below image on the right, you can see both a young fashionable woman looking away and an old woman’s left profile (which one do you see?). We won’t even get into the blue/black/gold/white dress debate. Similar illusions can be found in commercial lending.

Lending 188
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Three Cost-Saving Benefits to Outsourcing Collections

SWBC's LenderHub

Most businesses, financial institutions included, are always looking for ways to save money on basic operational costs. The goal is to run a lean and mean operation, right? Efficiency is the name of the game when you want to keep your shareholders—your members, in some cases—happy and, ultimately, pass on those cost savings to them in the form of lower loan interest rates and higher deposit account interest rates.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Supreme Court takes case on statutory damages recovery even without any actual harm

CFPB Monitor

Barbara S. Mishkin. The U.S. Supreme Court agreed yesterday to hear an important case that will decide whether a plaintiff who cannot show any actual harm from a violation of the Fair Credit Reporting Act nevertheless has standing under Article III of the U.S. Constitution to sue for statutory damages in federal court. The consequences of the Supreme Court’s eventual decision will likely extend significantly beyond FCRA litigation, and affect numerous other statutes and the viability of c

Report 73
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Internet of things coming to banking

ABA Community Banking

Will the future be all about your things’ connections? Technology Blogs Making Sense of it All.

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Lamu, Kenya and Amu Power: Part I

Bankelele

Earlier this month, I took a trip to the Lamu county at an invitation from the Gulf Energy side of Amu Power, and Gulf are the leading a project that will see the construction of a coal power plant that will generate 980 MW for Kenya. This is part of an ambitious project by the government to invest in and diversify its future energy generation capacity, from one that’s relied for years on hydropower dams and more recently to diesel, geothermal and wind power sources.

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How to Grow Existing Client Relationships

Jack Henry

Author: Barbara Kempf, BKempf@jackhenry.com.

How To 75
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Proposed MLA expansion cleared to move forward

CFPB Monitor

Joseph J. Schuster. Yesterday, the House Armed Services Committee removed language from the draft Fiscal Year 2016 National Defense Authorization Act that would have delayed the finalization of rules proposed by the Department of Defense that would expand the types of credit subject to the Military Lending Act. As we have previously discussed , the proposal faces strong criticism from the financial services industry.

Lending 65
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Mobile banking demand—a split

ABA Community Banking

Those who do use mobile, love it. But others don’t go for it Retail Banking Payments Channels Mobile.

Mobile 70
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Lamu, Kenya and Amu Power – Part II

Bankelele

See Part I of the visit to Lamu with Amu Power. After the morning session with the county officials, we had a chance to visit the planned site of the Amu Power coal plant at Kwasasi, on the mainland. This was my third visit to Lamu in four years, but my first chance to visit the mainland of Lamu County. The Lamu islands are incredibly beautiful, and once you experience Lamu, you are unlikely to look at Mombasa the same way again.

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Banks could be sheepdogs (like Apple)

Tomorrow's Transactions

As my good friend Andrew Curry (@nextwavefutures) says, Apple Pay is a sheepdog, not a wolf. It’s not disrupting or displacing anyone in the payments value chain. But that doesn’t mean that it couldn’t. I saw a lot of comment on an article in Harvard Business Review that discussed Apple Pay and concluded that it is not a disruptive play. By launching Apple Pay as a reseller instead of as a disruptor, Apple is helping to perpetuate a credit card payment system that is obsolete, overly expensive,

Apple 43
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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CFPB settles first overdraft opt-in rule enforcement action

CFPB Monitor

Barbara S. Mishkin. The CFPB announced yesterday that it had reached a settlement with Regions Bank regarding claims that the bank unlawfully charged overdraft fees to customers who had not opted-in for overdraft coverage. The matter is the CFPB’s first enforcement action under the Regulation E rule that prohibits depository institutions from charging overdraft fees on ATM and one-time debit card transactions unless a consumer has affirmatively opted in.

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24 hours—that’s all, folks

ABA Community Banking

Book Review: A short, timely guide to regaining your life Human Resources Management Duties Blogs Books for Bankers.

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Why Should They Choose YOUR Bank?

The Emmerich Group

Why would you buy a Volvo? Safety. Why would you drive a Mercedes? The prestige. Why would you buy a BMW? The driving experience. Last question. Why would you drive a Pinto? Price. Now for the reality. Volvo is not the safest car. For many years, Saab actually had a better safety record. Mercedes is only considered a prestige car in the United States.

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PLEASE NOTE We are moving

Tomorrow's Transactions

We’ve reintegrated Tomorrow’s Transactions into our main web site so please redirect your RSS feed to here. This archive is going to be here for a long time, so none of the posts are going away if you’ve linked to them. But there won’t be any updates. These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers.

Maine 43
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.