Sat.Apr 06, 2019 - Fri.Apr 12, 2019

Leaving customers digitally high and dry … big mistake

Chris Skinner

I’ve recently seen two blogs about issues with challenger banks N26 and Tandem. They both relate to the ways in which these new banks communicate, or not in these cases.

How mobile payments are changing the restaurant industry

Mobile Payments Today

Mobile payment acceptance is leading to rapid change in the restaurant industry, impacting everything from credit card use to delivery and online ordering as well as customer loyalty

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Alt Lender BlueVine Moves Into Larger Credits with New Loan Product

Bank Innovation

Aiming squarely on the gig economy, digital lender BlueVine on Monday launched a "Term Loan" product to diversify its offerings. The product is the latest in what is now a crowded lending sector. The loans will range between $5,000 to $250,000, offered through an end-to-end digital experience.

Online 241

A Marketplace For Stolen Fingerprints Has Emerged


Security researchers at Kaspersky Lab revealed at the Kaspersky Security Analyst Summit in Singapore that a dark net marketplace in which hackers are selling digital fingerprints has emerged.

ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Want a decent analysis of #Brexit from an EU view?

Chris Skinner

Another key theme of the weekend conference was Brexit, best summed up by one panellist as a decision made by a confused population about an issue their politicians can’t agree with, don’t want to implement and has no support.

More Trending

Prospects for More De Novo Digital Banks Come Into Clearer Focus

Bank Innovation

Get ready for more banks. Digital ones, that is. New data shows that consumers -- and financial institutions -- are more inclined toward greenfield digital banks.

Why Small Business Owners Should Always Have An Exit Strategy


Hundreds of thousands of new small businesses (SMBs) open their doors every year in the U.S., be them physical or digital.

The challenge of transforming into “Banks of the Future” (research)

Chris Skinner

During the weekend I presented the trends on FinTech and Tech Fin, my two favourite subjects. I’ll update on that shortly but I was also involved in a study the organisers – The European House Ambrosetti, a leading economics think tank based in Italy – conducted before the conference.

Envel uses AI to redefine banking for Generation Z

Mobile Payments Today

Envel uses artificial intelligence and machine learning to help young adults control their spending, manage their expenses and save for a rainy day in a way that traditional banks can't or won't for this segment of the market

The 2019 Technographic Data Report for B2B Sales Organizations

In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.

How Important Is Voice and Design Tech to Banking Customer Experience?

Bank Innovation

When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation.

How Retailers Are Gearing Up For Contactless Payments Via mPOS


With the use of contactless payments heating up around the world, small and mid-sized businesses (SMBs) and their solution providers have to prepare for their acceptance. Mobile point-of-sale (mPOS) terminals that are enabled for contactless have to meet certain specifications to gain EMVCo 3.0

Retail 283

The economic outlook for the next few years is …

Chris Skinner

I was lucky enough to be invited to a conference of the great and the good managing one of the large economies of Europe the other day. It was in a fine location, with lots of dignitaries, media coverage, security guards and German shepherds.

Telekom Slovenije Google Play & Fortumo case study

Mobile Payments Today

Telekom Slovenije Google Play & Fortumo case study: doubling Google Play spend limits

The Time-Saving Power of Intent Data for Sales

By using the power of intent data, capturing buyer interest has become more feasible for sales. Not only that, but using it will save immense time during your workflow; a win-win on all fronts.

JPMorgan Chase’s Tech Spending to Flatten, CFO Says

Bank Innovation

JPMorgan Chase's technology spending is expected to level out moving forward as the bank modernizes and more processes are digitalized, CFO Marianne Lake said during the bank's first quarter earnings call today. The bank is currently spending about $11.5

How FinTech Firms Are Tackling Africa’s Agriculture Challenges


FinTech firms are tackling everyday challenges across Africa by digitizing payments and providing increased transparency. Cellulant ’s Agrikore and Tingg Marketplace offerings, for instance, seek to take on the continent’s food struggles.

Today’s cool is tomorrow’s retro

Chris Skinner

I was once again reminded of the stupidity of passwords when locked out of yet another service that I use maybe once a year. When I decided to reset the password, once again my iPhone offered to set up a strong password that it would remember for me.


5 Cybersecurity Myths Banks Should Stop Believing

Ron Shevelin

Cybersecurity is at the top of the list of bank CEO's concerns. But that doesn't mean there's consensus about what they believe about cybersecurity. There are five common myths about cybersecurity that need to debunked


How ZoomInfo Enhances Your Database Management Strategy

Forward-thinking marketing organizations have continuously invested in a database strategy for enabling marketing processes. Download this ebook to learn how to maintain a strategy that includes refreshed information, database cleanses, and an accurate analysis at the same time.

Fintechs Ramp Up Hiring as Big Banks Cut Jobs, Turn Defensive

Bank Innovation

As many of Europe’s biggest financial firms trim staff and brace for Brexit, their emerging competitors are charging ahead at full speed. Fintech, a broad category encompassing businesses from mobile banks to peer-to-peer lenders, hired aggressively in the first quarter in the U.K.,

Payments Execs On 2019’s Payments Innovation Watershed


One decade draws to a close, the next one looms. Only a few months into 2019, the year is already shaping up to offer a bit of a watershed in how we pay and how we get paid.

Things worth reading: 12th April 2019

Chris Skinner

Report 337

Solve your quota setting challenge: Start with Design Thinking

Insights on Business

You’re probably familiar with philosopher George Santayana’s admonition: “Those who cannot remember the past are condemned to repeat it.” While that’s hard to dispute, most of us will admit to occasionally falling short.

How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns. And to begin the targeting process, marketing teams must develop an Ideal Customer Profile (ICP) with appropriate firmographic and behavioral data to ensure they’re going after the correct audience.Download this eBook to learn how to start improving your marketing team's data!

Mass Personalization With ML Said to Be Limited to Mega Banks Today

Bank Innovation

Banks increasingly tout the potential for machine learning and artificial intelligence to transform the industry, but how many are deploying the technologies in a material way?

Survey 209

New Wire Fraud Scam Reroutes Direct Deposit Paychecks


A new type of phishing scam targets the HR departments of companies and asks for reroutes on direct deposit accounts, CNBC reported. Once the changes are made, a paycheck will go directly into a criminal’s account.

Fraud 280

The Finanser’s Week: 1st April – 7th April 2019

Chris Skinner

The main blog headlines are … Alipay and Visa announce global QR code venture We all got hugely excited about Apple launching a credit card with Goldman Sachs and Mastercard last week. Whoopy-doo! This was a major lift for Mastercard in particular.

Apple 337

How does One Consume an Ocean of Data? A Meaningful Sip at a Time

Daily Fintech

So many data, so many ways to use it, ignore it, misapply it, co-opt, brag, and lament about it.

Data 149

Data-Driven Marketing 101

This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics.