Sat.Mar 09, 2024 - Fri.Mar 15, 2024

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From cybersecurity to failed mergers, 5 challenges facing banks and credit unions

American Banker

Bank of America, Citi and Navy Federal are among banks and credit unions to recently manage through unforeseen challenges.

America 90
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Winning the War for Deposits: Strategies to Drive Real Growth

The Financial Brand

This article Winning the War for Deposits: Strategies to Drive Real Growth appeared first on The Financial Brand. Q&A: Kasasa's Ryan Walker on using rewards checking to attract low-cost core deposits and boost engagement without relying on rate shoppers. This article Winning the War for Deposits: Strategies to Drive Real Growth appeared first on The Financial Brand.

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Customer retention in banking: A proactive guide

Abrigo

Strengthening customer relationships with tangible value and personal touch Customer retention in banking can be challenging for community financial institutions. Follow this guide for strategies to stay competitive. You might also like this SMB Lending Insights report for banks and credit unions Download report Takeaway 1 Banks need to implement customer retention strategies to keep their valuable customers, not just attract new ones.

Lending 195
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AI's next big step for banking is data processing: First Internet Bank CEO discusses

ATM Marketplace

First Internet Bank CEO David Becker believes that banks should take a "forward looking approach" with AI, especially in the area of data processing.

Data 144
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Stop Identity Fraud Before It Starts: The Verification Method That Works

Identity fraud costs businesses billions as fraudsters create perfect fake IDs that fool traditional verification methods. Visual inspection and OCR technology fail because modern fakes are nearly undetectable to human eyes and basic scanning. Even machine learning struggles with lighting, focus, and sophisticated counterfeits. The shocking truth: most verification only checks what you can see, ignoring the authoritative data hidden in ID barcodes.

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Banking apps fall short on fraud protections: report

Payments Dive

Consumer Reports Senior Director Delicia Hand said preventing fraud and scams is "crucial" for traditional and digital banks alike, as more of their customers use their mobile apps.

Fraud 459

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Why Credit Unions Are Primed to Revolutionize Financial Services in the U.S.

The Financial Brand

This article Why Credit Unions Are Primed to Revolutionize Financial Services in the U.S. appeared first on The Financial Brand. Younger consumers are ready to become credit union customers, if the industry leans into its strengths, powered by digital technology. This article Why Credit Unions Are Primed to Revolutionize Financial Services in the U.S. appeared first on The Financial Brand.

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How Loan Term Drives Profitability

South State Correspondent

In a previous article ( HERE ), we discussed several factors that drive loan and bank profitability. We covered in detail how and why community banks can increase loan size to improve return on assets (ROA) /return on equity (ROE). In this article, we will consider how and why loan term is a significant driver of profitability for community banks and what community banks can do to improve performance.

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Solve This Problem with Your Strategic Horizon

South State Correspondent

When it comes to bank planning, your strategic horizon has a huge influence on your success. Recently, we published a piece urging banks to set their strategic planning horizon out longer ( HERE ). We were inundated with questions and opinions. Our overarching point was that banks underperform, in part, because their strategic planning time horizon is too short.

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CRE loan distress: Spot the symptoms, diagnose, and treat problem loans

Abrigo

How to respond to CRE loan distress Use these tips for banks and credit unions to identify and handle commercial real estate loans that are showing signs of being problem CRE credits. Would you like other articles like this in your inbox? Takeaway 1 Engaging the bank or credit union loan workout team or an outside expert can help restore CRE loans in distress or mitigate their impact.

Strategy 221
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Why Tech-Forward Tax and Accounting Firms Have the Inside Track to the Future

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

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Visa spends ‘billions’ battling cybersecurity threats

Payments Dive

“We are all in an arms race to protect this ecosystem, to protect the network,” Visa CEO Ryan McInerney said at an investor conference last week.

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Protecting an ATM's hardware, software by slowing down criminals

ATM Marketplace

How can operators delay or frustrate ATM attacks long enough to be effective?

ATM 134
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New money, old money

BankUnderground

David Rule and Iain de Weymarn Technologies such as distributed ledgers create the possibility of new forms of digital money, whether privately-issued ‘stable coins’, tokenised commercial bank deposits, or central bank digital currencies. Authorities are considering a world where digital money circulates alongside existing forms of money. In the past, the nature of money has often changed.

Taxes 113
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Insurance Claim Contact Center Collaboration – Digital Customer Experience Then and Now

Cisco

Think of how much digital channels and the contact center have evolved.

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Case Study: Anchor Loans Cuts Doc Prep Time by 90% with GoDocs Automation

Anchor Loans, one of the nation’s top private lenders, turned to GoDocs to modernize its document preparation process and keep pace with growing loan volume. By automating doc generation and integrating seamlessly with internal systems, Anchor Loans drastically reduced prep time and minimized risk—without adding headcount. Learn how GoDocs helped Anchor Loans begin finalizing loan packages in just minutes, enabling faster, more scalable lending with real-time compliance across 48 states.

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CFPB warns of ‘dangers’ on standards for open banking

Payments Dive

“We know dangers exist when more powerful players weaponize industry standards,” Consumer Financial Protection Bureau Director Rohit Chopra said in advance of finalizing an open banking rule later this year.

Industry 404
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AI's next big step for banking is dating processing: First Internet Bank CEO discusses

ATM Marketplace

First Internet Bank CEO David Becker believes that banks should take a "forward looking approach" with AI, especially in the area of data processing.

Data 127
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The US could be facing a 2008-style financial crisis. Why does Sunak want to copy it?

TheGuardian

The PM’s admiration for Washington’s economic model may backfire amid looming US banking and stock market disasters One of the consistent themes of the Conservative economic narrative is an admiration for the US and its ability to grow quickly. The way it has bounced back from the pandemic and how it has ridden out the impact of Russia’s invasion of Ukraine should serve as a blueprint.

US 111
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When Data Speaks, Do You Listen? The Power of Data-Driven Storytelling in PR and Marketing

William Mills

In a time where information reigns supreme, the strategic use of proprietary data in PR and marketing is not just an advantage — it's essential. As data-driven storytelling has become a cornerstone for success, PR and marketing professionals must learn how to properly gather, analyze and derive this information to help create stronger messages, bring more credibility, and garner greater media attention for clients.

Data 106
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Live Demo - Supercharge your Month End Close

Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i

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JPMorgan to launch biometric checkout next year

Payments Dive

The bank’s payments unit plans to engage in more pilots this year before rolling out the checkout service broadly next year, said Prashant Sharma, JPMorgan’s executive director of biometrics and identity solutions.

Payments 393
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Mastercard partners with Nexi to support Open Banking in Europe

The Paypers

US-based payment technology corporation Mastercard has partnered with Europe-based paytech Nexi to support Open Banking payments in Europe.

US 101
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Labour says it will use state bank to fund female-led businesses

TheGuardian

Exclusive: Shadow City minister Tulip Siddiq to reveal plan for target to end financial exclusion of women Labour plans to set targets for funding female-led businesses through the state-owned British Business Bank and to launch a review of the financial exclusion of women, if it wins the next general election. The initiatives, which will be announced on Monday by the shadow City minister Tulip Siddiq, form part of the party’s financial inclusion agenda, following a review by 10 City grandees ea

Strategy 109
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Fintech Meetup Stays True to Its Mission: Making Connections

William Mills

We all cherish those networkers with a superpower for connecting people. Now there’s a conference that’s honed in on meeting the need: Fintech Meetup. Here’s our take on the show.

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Leverage Trellis Court Data To Identify More Investment Opportunities

Finance teams find Trellis to be particularly effective in conducting comprehensive due diligence on both individuals and businesses. With our court data solution, financial experts can access critical litigation insights, making it an invaluable resource for informed decision-making in the financial sector.

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Klarna’s IPO prospects grab spotlight

Payments Dive

The BNPL provider’s CEO has suggested the company could IPO “quite soon,” but fintech investors expect the market will first want to see a stronger track record of profitability.

Fintech 259
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One year after SVB collapse, updates on the 5 bank failures of 2023

American Banker

Silicon Valley Bank, Heartland Tri-State and Citizens Bank in Sac City, Iowa, were among bank failures in 2023. What's changed since?

Iowa 96
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Metro Bank increases job cuts to 1,000 and ends seven-day branch model

TheGuardian

Lender nearly triples size of cost-cutting plan to £80m after autumn rescue deal Business live – latest updates Metro Bank is cutting 1,000 jobs and ending its trademark seven-day branch model, after nearly tripling the size of its cost-cutting plan after its autumn rescue deal. The lender said on Wednesday that it had expanded an original £30m cost savings plan , first announced in October, to £50m – after axing about 200 more staff than it had initially aimed for – and now planned to slash a f

Metro 102
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CFPB: Open banking update

BankInovation

Consumer Financial Protection Bureau Director Rohit Chopra released an update today on the bureau’s Personal Financial Data Rights rule-sharing based on his remarks given March 13 at the Financial Data Exchange Global Summit in Washington, D.C. Chopra discussed at the FDX event how the bureau is identifying standard-setting organizations.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.