Fri.Apr 12, 2019

Leaving customers digitally high and dry … big mistake

Chris Skinner

I’ve recently seen two blogs about issues with challenger banks N26 and Tandem. They both relate to the ways in which these new banks communicate, or not in these cases.

How mobile payments are changing the restaurant industry

Mobile Payments Today

Mobile payment acceptance is leading to rapid change in the restaurant industry, impacting everything from credit card use to delivery and online ordering as well as customer loyalty

Things worth reading: 12th April 2019

Chris Skinner

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How FinTech Firms Are Tackling Africa’s Agriculture Challenges

PYMNTS

FinTech firms are tackling everyday challenges across Africa by digitizing payments and providing increased transparency. Cellulant ’s Agrikore and Tingg Marketplace offerings, for instance, seek to take on the continent’s food struggles.

JPMorgan Chase’s Tech Spending to Flatten, CFO Says

Bank Innovation

JPMorgan Chase's technology spending is expected to level out moving forward as the bank modernizes and more processes are digitalized, CFO Marianne Lake said during the bank's first quarter earnings call today. The bank is currently spending about $11.5

Payments Execs On 2019’s Payments Innovation Watershed

PYMNTS

One decade draws to a close, the next one looms. Only a few months into 2019, the year is already shaping up to offer a bit of a watershed in how we pay and how we get paid.

Nexi Raises $2.3 Billion in Europe’s Largest IPO in 2019

Bank Innovation

The initial public offering of payment-service company Nexi SpA raised 2.01 billion euros ($2.3 billion), making it the biggest listing in Europe so far this year and the third major IPO of a payment-processing institution in the region in less than a year.

More Trending

Windows 10 ATM migration: The breaking point for banks?

ATM Marketplace

Faced with another Windows OS migration, financial institutions are seeking relief from what seems like perpetual ATM upgrade expense and pathetically short product life cycles. And disgruntled Windows ATM owners are discovering that they really do have options

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The Cybersecurity Threat Of GDPR

PYMNTS

The General Data Protection Regulation (GDPR) represented a new phase in data security and EU regulators’ approach to it.

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Telekom Slovenije Google Play & Fortumo case study

Mobile Payments Today

Telekom Slovenije Google Play & Fortumo case study: doubling Google Play spend limits

Helping Millennials Live Financially Ever After

PYMNTS

When Honeyfi got off the ground in 2017, it had a pretty simple idea.

Banks forced to turn to machine learning to tackle compliance burdens

Bobs Guide

Banks are increasingly turning to machine learning to innovate heavily manual and costly middle and back office mission critical compliance management processes, say market participants. “Banks are already in a period of change, mostly in the more business- driven activities in the front

Forging FinTech-FI Partnerships With mPOS?

PYMNTS

It’s not exactly Bogie and Bacall, or Kim and Kanye — at least not yet. But FinTechs and financial institutions are increasingly crafting partnerships designed to help them both thrive in this global world of digital payment and commerce.

Struggling with Salesforce Adoption? Here’s Why

Perficient Financial Servies

Organizational Change Management (OCM) has a profound impact on the probability of staying on schedule and on budget, resulting in a higher benefit realization as well as greater ROI.

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Bringing Loyalty Programs To The Self-Serve Crowd

PYMNTS

Vending machines and retail kiosks are becoming more advanced as solution providers introduce new technologies and retailers implement the solutions to sell a wider variety of products, including high-end goods and even controlled substances like alcohol.

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Singapore agreement offers opportunity for Cambodian retail banking market

Bobs Guide

A fintech agreement between Cambodia and Singapore authorities provides an opportunity for the former’s underbanked and underbanked population, according to lawyers, while the vice president of both Cambodia and Singapore’s fintech associations says lessons can be learned from both

MYOB Calls For Two-Factor Authentication Mandate

PYMNTS

Australian small business cloud accounting company MYOB is calling for legal action to address the security risks facing small businesses, reports in CIO said on Thursday (April 11).

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CECL, Like Winter, Is Coming

New York's State of Mind

In The Game of Thrones, which thankfully kicks of Season 8 on Sunday night, an army of the dead is coming to attack civilization as we know it.

Juul Starts Tracking Program For Devices To Combat Use By Minors

PYMNTS

Juul Labs, the company that makes the popular vaporizer, has announced a new program to track its devices and figure out how they get into the hands of minors, according to a report by TechCrunch.

Achieving Customer Success with Oracle ERP and SCM Cloud

Perficient Financial Servies

Is the business transformation aspect of a move to the cloud just hype? No, but even though the benefits are very real, Oracle estimates only 7% of Oracle ERP customers have started their cloud migration.

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Wells Fargo Sees Shares Fall As Other Banks Enjoy Surge

PYMNTS

Some of the country’s biggest banks saw their share prices surge after their Quarter 1 earnings beat analysts’ expectations. Shares of JPMorgan Chase rose 4.1

Kubernetes and AWS EKS Service: The Basics

Perficient Financial Servies

First, what is Kubernetes? In simple words, it is an open source tool for managing high-scale containerized environments, deployments, auto scaling, etc. It was originally created by Google engineers to manage their billions of application containers and auto-deployment processes.

Will Medical Services Be Pharmacies’ Secret Weapon?

PYMNTS

The U.S. faces a physical shortage today that some are predicting will turn into a crisis over the course of the next decade.

PayU acquires Wibmo for USD 70 mln

The Paypers

(The Paypers) PayU , Naspers’ fintech arm, has acquired ? Wibmo to offer new payments solutions to merchants and financial institutions in India and other high growth markets

White House And FCC Prioritize 5G, Will Spend $20B On Rural Broadband

PYMNTS

The White House and the Federal Communications Commission (FCC) have announced they will prioritize 5G to make sure America is at the forefront of pushing out the new technology. Also, they announced a plan to spend $20.4 billion to bring broadband to rural communities.

Entrepreneurs who use Utility Tokens to reduce CAC (Customer Acquisition Cost) will create the most valuable Security Tokens

Daily Fintech

The big coming wave is Security Tokens, but the backlash against Utility Tokens is overdone. On Monday, Daily Fintech analysed the recent moves by the SEC to provide regulatory certainty to Utility Tokens. This is a big deal.

B2B Venture Capital Spans SMB Banking, V-Cards, Global Payments And More

PYMNTS

Investors backed a range of B2B FinTechs this week operating in areas including accounting, cross-border payments, virtual cards, expense management, cybersecurity and more.

8 Questions to Ask Your Vendors

ATM Marketplace

How do you know whether your vendor is truly invested in your company's success? BranchServ arms you with eight questions that can help you decide

Payment Co. Nexi’s IPO Raises $2.3B

PYMNTS

Digital payment company Nexi has raised $2.3 billion in its initial public offering (IPO), making it the largest European IPO this year so far, according to Bloomberg. It is also the third IPO for a payments-related company in less than a year.

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ClearScore partners with Raisin UK to offer savings accounts

The Paypers

(The Paypers) Free credit checking service ClearScore now offers its eight million users access to high-interest savings products via online platform Raisin UK

Community Banks Voice Frustration With Core Tech Providers

PYMNTS

Community banks are voicing their frustration with what they say is a lack of competition in the market for corporate bank technology providers, reports in The Wall Street Journal said Thursday (April 11).

FPG announced as Gemalto Platinum Partner

The Paypers

(The Paypers) Nigeria’s IT Consulting, IT Security, Cloud, Mobile and Infrastructure solutions company FPG Technologies and Solutions has been announced as Gemalto Platinum Partner

Alexa, Stolen Fingerprints And The Rest Of The Week’s News

PYMNTS

It’s the end of a busy week, one full of news about payments and commerce. We here at PYMNTS are as excited about the weekend as you are, but before our thoughts turn to leisure, we want to make sure you are up-to-date on all that happened this week, and that you didn’t miss anything important.

Basware launches maturity services for source-to-pay processes

The Paypers

(The Paypers) Finland-based e-invoicing company Basware has introduced Maturity Services, a new assessment tool for Basware customers

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BEC Fraudsters Eye HR Departments As Prey      

PYMNTS

It’s no secret that fraud is evolving as the bad guys and bad girls look to stay one step ahead of the ones wearing the white hats, warding off fraudulent transactions with the aid of prudence and good technology. Thus, business email compromise fraud (BEC) is evolving too.

PayiQ to introduce new version of ticketing platform

The Paypers

(The Paypers) PayiQ has launched a new version of its ticketing platform, also featuring fraud prevention to better detect and prevent misuse cases

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Grubhub Shares Dip On Competition From Uber Eats

PYMNTS

Grubhub , the food delivery startup, saw shares tumble on Friday (April 12) due to competition from rival delivery service Uber Eats, according to reports. The stock fell 5.3 percent in afternoon trading and volume reached 5.3 million shares, which is more than 50 percent of the day’s average of 2.3