Perficient

AUGUST 20, 2020

Working with these strategists, Monique Anderson, a Perficient marketing manager, interviewed them to explore some of the new features. . . To start, Rick Bauer, a Sitecore Digital Strategy MVP, updated us on Content Hub. Content Hub and CMP. Listen for Rick’s take on Content Hub’s DAM replacing the media library! .

Analytics 322

Analytics Digital Strategies Strategy Marketing 322

Gonzobanker

JULY 20, 2022

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Among 300 U.S.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Perficient

NOVEMBER 20, 2020

As all marketers know, visual content creation can be a long and expensive process. Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences. For example, let’s say you sell pickup trucks. This should be a top priority.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

JULY 31, 2020

As organizations continue daily adjustments in response to pandemic-related market shifts and customer expectations existing internal alignment challenges compound. The compounded alignment challenges multiply when digital strategy transformation activities are layered on. In short, progress.

Digital Strategies 373

Digital Strategies Meeting Tools Strategy 373

FICO

JUNE 21, 2017

Compare that experience to digital-first companies like Amazon and Apple, which have remarkable stickiness and growth, where the experience is frictionless and most issues are resolved quickly. Back in 2011, Gartner made the bold prediction that 85% of customer interactions would be managed without human intervention by 2020.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. What will be different this holiday season and how to adjust your strategy accordingly. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

AUGUST 15, 2019

Smaller trading businesses, in particular, are struggling to manage the sudden costs of tariffs, as well as the unexpected volatility of supply chains’ geographic adjustments to avoid those fees. The brewing of global trade wars has importers and exporters reeling. But across the globe, access to trade finance can be stifled.

Marketing 108

Marketing Regional Fintech Capital 108

Perficient

FEBRUARY 25, 2021

When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts. Heels dug in.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

SEPTEMBER 26, 2022

This was evident with innovative applications for underwriting, customer service, and claims management. We also know that a robust digital strategy and API development plan are required to be successful: Partnerships and experiences will be an extension of carrier brands, so they must be carefully cultivated.

Data 275

Data Conference Analytics Industry 275

ATM Marketplace

FEBRUARY 20, 2017

There remains a long way to go before banks can claim to be delivering a truly integrated digital strategy.

System 58

System Digital Strategies Management Marketing 58

PYMNTS

OCTOBER 6, 2019

“We believe that together with current management, ModCloth has the ability to become a stronger player in the premium fashion market, nationally as well as internationally,” Go Global’s Managing Director Jeff Streader said in a press release.

Retail 129

Retail Branding Strategy Digital Strategies 129

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. “Suddenly having to rethink their whole supply chain strategy is a huge additional pressure,” he said.

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

PYMNTS

JUNE 19, 2020

Whether they partner with multiple payment service providers (PSPs) or opt to develop in-house payment capabilities, making payments operations work is often resource-intensive because it requires a high degree of plan­ning, coordination and strategy. There are ways to effectively manage these logistical issues, however.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. The value proposition for corporate clients is clear, but it’s not only the customers that benefit.

Technology 360

Technology Company Operations Payments 360

Gonzobanker

MARCH 28, 2024

As the industry’s big tech companies go toe to toe with best-of-breed digital solutions, this era may be their last chance to prove they can remain competitive in the digital game: FIS is staking its hope on a credit Digital One or “D1” strategy. This is an area where speed-to-market competition will be important. #3.

Digital Banking 133

Digital Banking Customer Experience Strategy Exercises 133

PYMNTS

MARCH 24, 2016

Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology. About 40 percent of CPOs said they have a clear digital strategy, which includes efforts like digital reporting and data analytics, for their processes.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

Cisco

OCTOBER 11, 2021

It’s a time of transition and digital transformation in financial services. Only 14% of banks are in the execution phase of their digital strategy… BDO. 61% of corporate leaders believe sustainability leads to market differentiation and improved financial performance… USGBC.org. Intelligent guest wireless.

Branch Design 141

Branch Design Branch Strategies ATM Digital Strategies 141

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Commoditization Strategy. Optimization Strategy.

Strategy 155

Strategy System Risk Management Technology 155

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

System 140

System Payments Digital Strategies Capital 140

Insights on Business

MAY 3, 2019

As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. In the past, clients managed their finances in silos. And, clients are demanding that these interactions happen digitally.

Management 87

Management Data Meeting Branding 87

PYMNTS

JANUARY 19, 2021

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”).

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

Perficient

JUNE 30, 2020

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. It all depends on where your business sits in the market and where you want to take your business. The Approach. We’ll start with the six groups: .

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

OCTOBER 7, 2019

“We believe that together with current management, ModCloth has the ability to become a stronger player in the premium fashion market, nationally as well as internationally,” Go Global’s Managing Director Jeff Streader said in a press release.

Online 100

Online Retail Digital Strategies Branding 100

Bobsguide

AUGUST 7, 2022

Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank. The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems.

Online 150

Online Groups Fintech User Experience 150

Abrigo

MARCH 6, 2017

2) @GonzoBanker – Cornerstone Advisors’ totally opinionated take on technologies, strategies, vendors and “anything else we run across in the trenches of the banking industry.” 3) @JohnRBarlow – John Barlow is president of Barlow Research, which provides market research for commercial banks. Learn more here.

social media 150

social media Lending Community Community Bank 150

PYMNTS

DECEMBER 5, 2019

The company will deploy delivery-focused kitchen management solutions from ConnectSmart to more than 900 locations in these two global markets. New restaurant models are also being tested in other markets. The goal of the investment is to enhance fulfillment speeds and decrease the rate of errors on orders. About The Tracker.

Innovation 131

Innovation Houston Metro Mobile 131

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

PYMNTS

AUGUST 1, 2016

These intelligent solutions not only let you build a secure e-commerce strategy centered on customer value, but also a broader digital business transformation plan focused on competitive advantage. Discover: – What technology, applications, and digital all have in common when it comes to the new e-commerce strategy.

CA 100

CA Security Payments Cyber Security 100

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. When it comes to other technologies, he said the company is testing digital menu boards for drive-throughs in “a number of locations nationwide.”

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Hybrid cloud is helping accelerate go-to-market for these new initiatives.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

MARCH 20, 2018

The report highlights four areas of the financial institution in particular need of digital disruption: the customer journey, data management, operating model and “building a digitally driven organization.”. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”.

Boston 109

Boston Survey Digital Strategies Regional 109

FICO

AUGUST 19, 2022

Banks and insurance companies are learning the hard way that the best way to stem customer defections is through better digital customer experiences, the result of a methodical digital transformation and customer retention strategy. This is because of five enterprise intelligence "blockers". Insight 1: Siloed data.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

BankInovation

AUGUST 24, 2023

These revolutionary approaches to software development and project management have gained significant traction within the industry due to their ability to foster collaboration, accelerate time to market […]

Software 98

Software Tools Innovation Industry 98

Insights on Business

MAY 12, 2017

The cultural strategy, nimble operating models, and traction with niche customer bases mean that emerging fintechs can help established firms penetrate new and adjacent markets. L to R: Douglas Russell, Managing Director, MassMutual Ventures; Zach Perret, Co-founder & CEO, Plaid; Patrick Lane, The Economist; R.A.

Customer Experience 154

Customer Experience Fintech Analytics New York 154