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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

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Ayala To Launch Fund Focused On FinTech, eCommerce, Healthcare

PYMNTS

Ayala, the Philippines -based conglomerate, is raising money for a new capital fund that will invest in technology companies. As reported in Deal Street Asia , Ayala Chairman and Chief Executive Jaime Augusto Zobel de Ayala said the focus will be on companies in eCommerce, FinTech and healthcare.

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The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

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FinTechs Link With FIs Down Under And Beyond

PYMNTS

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. The insurance FinTech, said the site, will seek to offer insurance contracts that are binding in real time, whereas traditionally insurance companies have finished the process. million USD.

Fintech 101
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J.P. Morgan Looks Toward Payments Modernization

PYMNTS

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

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Digital strategy: Does your bank have one?

ABA Community Banking

Mobile account opening, fintech partners, analytics, and more all must blend for success Management Lines of Business Technology Fintech.

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Trade Finance Moves To Stabilize A Volatile Market

PYMNTS

Smaller trading businesses, in particular, are struggling to manage the sudden costs of tariffs, as well as the unexpected volatility of supply chains’ geographic adjustments to avoid those fees. According to Kocher, bank-FinTech collaboration is key to addressing that gap, particularly in Asia. Beyond the U.S.-China

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