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MSU Federal Credit Union’s Ben Maxim to speak on intelligent automation at BAN Ignite

BankInovation

Ben Maxim, assistant vice president of digital strategy and innovation at MSU Federal Credit Union, will share how banks can create personalized digital experiences at the Bank Automation Ignite event, which takes place April 13-14. View the BA Ignite agenda.

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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

The Swedish home furnishings retailer is planning to cut back on its catalog emphasis and has canceled plans for some new retail locations in an effort to improve its eCommerce platform and digital customer service.

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Sam’s Club On Bringing The Digital Shift To Warehouse Stores

PYMNTS

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

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32 Corporate Innovation Labs In Retail

CB Insights

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

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Today In Payments: DOJ Approves Mastercard's Finicity Acquisition; Airbnb Files For IPO

PYMNTS

Keyno CEO Robert Steinman; Tom Rapkoch, Visa’s director of global chip product; and Ben Maxim, assistant vice president of digital strategy and innovation at Michigan State University Federal Credit Union tell PYMNTS that they believe the new system can be effective. The vaccine is close. The demand is there.

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How is Diversity and Inclusion Incorporated into Your 2020 Digital Roadmap?

Perficient

While some organizations had started considering these areas as part of their strategic digital programs in 2019, 2020 only accelerated these considerations. In some cases the events of 2020 forced organizations into reaction mode and they rushed to try and operationalize digital responsibility initiatives at a much higher rate.

Strategy 348