PYMNTS

JUNE 1, 2017

Office Depot has made some key changes in its leadership team, including naming a new chief digital officer. According to Chain Store Age , Kevin Moffitt is now the company’s chief digital officer. Moffitt will report to Steve Calkins, the newly appointed president, business solutions division.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

Gonzobanker

JULY 20, 2022

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Take Ownership of Your Digital Transformation!

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

OCTOBER 11, 2019

According to CNBC , Amazon has begun talks with OTG’s CIBO Express, a chain of stores most commonly seen in airports, Cineworld’s Regal theaters and sporting event concession stands nationwide. New Leadership Watch: Walmart Names New U.S. Walmart has announced a change of leadership at the top of its U.S. operations.

Leadership 100

Leadership Apple Branding Retail 100

Perficient

DECEMBER 10, 2020

“Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” If the answer is not good, then look at leadership as the first step. Your customers have gone through significant personal events in 2020.

Customer Experience 340

Customer Experience Leadership Study Groups 340

Accenture

JULY 20, 2017

The only category in which change leaders were not advantaged was product and service innovation, where it seems that too much change discipline may hinder spontaneity and creativity to some extent. The leaders don’t treat change management as an ‘add on’ to other programs like network transformation or IT re-platforming.

Survey 154

Survey Strategy Digital Strategies Leadership 154

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. To promote this kind of alignment, we work with leadership teams to define a vision for digital. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Social Assurance

NOVEMBER 6, 2020

Despite the formidable challenge of combining four in-person events into one virtual event, the benefits of this new format were soon apparent. Bank marketers were showcased as strategic, innovative and essential to any person with a C in their title. So, how can Social Assurance help? By providing you the resources you need.

Marketing 12

Marketing Conference Minneapolis Analytics 12