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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations. DHL Supply Chain, a unit of Deutsche Post DHL Group, will operate the center.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

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Sam’s Club On Bringing The Digital Shift To Warehouse Stores

PYMNTS

This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

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How is Diversity and Inclusion Incorporated into Your 2020 Digital Roadmap?

Perficient

While some organizations had started considering these areas as part of their strategic digital programs in 2019, 2020 only accelerated these considerations. In some cases the events of 2020 forced organizations into reaction mode and they rushed to try and operationalize digital responsibility initiatives at a much higher rate.

Strategy 348
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Office Depot Makes Changes In Leadership Team

PYMNTS

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

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The New Financial Paradigm

Cisco

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

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Reinventing Financial Services

Insights on Business

On May 2 we hosted an event with the Economist, “Reinventing Financial Services” to convene clients and industry experts to discuss just that. Here are three takeaways from the event: AI will amplify your workforce: AI is on the rise, firms and their employees will benefit greatly from it.