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Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

PYMNTS

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals. In Other Brick-and-Mortar News.

Retail 139
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Gojek Debuts POS System For Indonesian Merchants That Accepts Cashless Payments

PYMNTS

GoBiz Plus works to help merchants accept cashless payment methods for offline transaction and embrace new digital strategies. The cashless payment modes accepted include debit and credit cards, the standard Indonesian QR code system, and digital wallets like GoPay and LinkAja.

System 169
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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. For more information on these stories and other payments orchestration headlines, download the Playbook. Around The Payments Orchestration Ecosystem.

Payments 188
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How Ghost Kitchens Are Altering The QSR Landscape

PYMNTS

These are just some of the ways companies are tapping into the latest restaurant innovations with the help of technologies such as artificial intelligence (AI) and automated retail: Among diners, 71 percent would be open to QSRs incorporating AI. The new law would require most retail outlets to accept physical currency.

Tampa 134
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Target Merges Cartwheel Into Its Main App

PYMNTS

Those who use Cartwheel have saved more than $1 billion during in-store visits, and the app has been downloaded about 40 million times.

Maine 100
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Unwrapping Chipotle’s Evolving Digital Ordering Strategy

PYMNTS

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130
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Why Restaurants Are All In On Kiosks, AI Tech

PYMNTS

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.