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Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

PYMNTS

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals. In Other Brick-and-Mortar News.

Retail 139
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A Bundle Of Contradictions: The Online Privacy Landscape

PYMNTS

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world. Except, maybe not. First, a few caveats. Privacy Changes. Privacy Punishment.

Online 101
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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. For more information on these stories and other payments orchestration headlines, download the Playbook. Around The Payments Orchestration Ecosystem.

Payments 188
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How Ghost Kitchens Are Altering The QSR Landscape

PYMNTS

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. Diners download the Amazon Alexa app, turn on the Chipotle skill, connect profiles and then reorder Chipotle meals. The new law would require most retail outlets to accept physical currency. to do so, per news in March.

Tampa 134
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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Bank of America recently reported that in 2020, 84% of all deposits were made through its automated channels (mobile, online and ATMs). Reality According to Customer Experience Executives.

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The 4 questions you should ask when adding metrics to your mobile banking strategy

Banking 2020

The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers. Banks are still trying to figure out how mobile banking fits into their digital strategy. How are our customers using mobile banking?

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The 2014 GonzoBanker Awards

Gonzobanker

With so much buzz around mobile apps with budget bubbles and alerts that only a small group of consumers ever download and try, it’s great to hear about shops like $3B Tinker Federal Credit Union, which has quietly grown to provide financial education to 20,000 people a year. That’s one helluva move up. Buena suerte, Bradley!