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Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

PYMNTS

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals. Kroger Co.

Retail 139
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How Ghost Kitchens Are Altering The QSR Landscape

PYMNTS

From Chipotle Mexican Grill to DoorDash , quick-service restaurants and technology platforms are making it easier for consumers to order their favorite foods. QSRs are incorporating the technology into their business models. The new law would require most retail outlets to accept physical currency. to do so, per news in March.

Tampa 134
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Unwrapping Chipotle’s Evolving Digital Ordering Strategy

PYMNTS

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130
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Why Restaurants Are All In On Kiosks, AI Tech

PYMNTS

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

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Chat Bots: Savior or Disintermediator?

Celent Banking

These apps offer some extremely high engagement, and with app downloads decreasing , users are spending more time on fewer apps. But while the opportunity with digital assistants is enormous, banks must be aware of how this affects their current ongoing digital strategy.

Mobile 100
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PDFs Are No Good — How, And Why, Governments Are Going Digital

PYMNTS

Making the move from analog to digital in governments around the world could save an estimated $3.5 Users are more likely to download a PDF and continue to refer to it and share it offline,” the U.K. Government Digital Service said. Digital Czar. Digital Strategies. Among the remedies? Like the U.K. —

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A Bundle Of Contradictions: The Online Privacy Landscape

PYMNTS

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. Sargi Mann, executive VP and head of digital strategy and investments at Havas Media Group, told Ad Age.

Online 101