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Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

PYMNTS

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals. In Other Brick-and-Mortar News.

Retail 139
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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

Whether they partner with multiple payment service providers (PSPs) or opt to develop in-house payment capabilities, making payments operations work is often resource-intensive because it requires a high degree of plan­ning, coordination and strategy. There are ways to effectively manage these logistical issues, however.

Payments 188
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How Ghost Kitchens Are Altering The QSR Landscape

PYMNTS

These are just some of the ways companies are tapping into the latest restaurant innovations with the help of technologies such as artificial intelligence (AI) and automated retail: Among diners, 71 percent would be open to QSRs incorporating AI. The new law would require most retail outlets to accept physical currency.

Tampa 134
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Unwrapping Chipotle’s Evolving Digital Ordering Strategy

PYMNTS

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130
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Chat Bots: Savior or Disintermediator?

Celent Banking

Last year I wrote a blog about “ Assistant as an App ”, looking at how concierge apps like MaiKai and Penny are offering up AI-driven financial management services. These apps offer some extremely high engagement, and with app downloads decreasing , users are spending more time on fewer apps.

Mobile 100
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PDFs Are No Good — How, And Why, Governments Are Going Digital

PYMNTS

Making the move from analog to digital in governments around the world could save an estimated $3.5 s Government Digital Service, according to the report. Users are more likely to download a PDF and continue to refer to it and share it offline,” the U.K. Government Digital Service said. Digital Czar.

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The 2014 GonzoBanker Awards

Gonzobanker

With so much buzz around mobile apps with budget bubbles and alerts that only a small group of consumers ever download and try, it’s great to hear about shops like $3B Tinker Federal Credit Union, which has quietly grown to provide financial education to 20,000 people a year. That’s one helluva move up. Buena suerte, Bradley!