PYMNTS

NOVEMBER 13, 2020

In many ways, mobile banking’s rapid rise parallels that of banking-as-a-service (BaaS), which is enabling more financial institutions (FIs) to offer digital services with low implementation barriers to be competitive in what is a firmly digital-first environment at this point. The One-Stop Digital Banking Experience.

Payments 259

Payments User Experience Meeting System 259

PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . Around the Digital Banking World . For instance, a pair of traditional banks are turning to smartphone-based AI to give their solutions a dose of intelligence.

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

NOVEMBER 13, 2019

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Recent PYMNTS research indicates that 34.8

Regional 109

Regional ATM Report Alabama 109

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers. We also offered authentication mechanisms coupled with DIY assistance tools for making account changes.

How To 130

How To Fraud User Experience Cards 130

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

DECEMBER 12, 2018

The debut of 5G promises to add another tool that can aid such efforts. As that mobile technology get closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity. Digital Demand. 5G will mean zero waiting time.”.

Fintech 211

Fintech Mobile Analysis Technology 211

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. trillion of the financial services industry’s business.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

PYMNTS

JULY 24, 2019

In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Trust in Digital Banking. “It’s

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

MARCH 6, 2020

But for financial institutions (FIs), some of which have been around for decades, understanding how to take the first steps in the digitization process can be an overwhelming task. That’s even more true for community banks, which lack the resources larger FIs have to support modernization initiatives and technology investment efforts.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

DECEMBER 30, 2020

Instant payment systems have been launching in countries around the world as financial institutions (FIs), governments and various payment organizations seek to introduce technologies that can sate businesses’ demands for more streamlined exchanges of money with plenty of payments data.

System 161

System Payments Fintech User Experience 161

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. So once again, integration models and tools are important. Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision.

Strategy 155

Strategy System Risk Management Technology 155

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

PYMNTS

APRIL 30, 2018

Digital banks. Now, it’s true that some companies — including some very big names across many important sectors of the economy — are taking measured steps and experimenting with blockchain tech — aka distributed ledger technology (DLT) — in the support of use cases that address tough problems. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Every customer with its own webpage, complete with educational content, and its own digital banking workflow.

social media 195

social media Data Marketing Technology 195

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. markets that could be slowing down the digitization of electronic B2B payments. The adoption curve, especially in the U.S., Value Propositions.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

JULY 2, 2018

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance.

America 117

America Mobile Security Technology 117

PYMNTS

JULY 27, 2016

.” This presents an opportunity for D3, which provides solutions for these regional and mid-sized banks to adopt more sophisticated technologies and offer their own clients digital solutions. “No one has really cracked the code on the digital front in offering small businesses what they need.”

Regional 100

Regional Community Bank Community Study 100

PYMNTS

SEPTEMBER 27, 2019

BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations. Operating out of New Zealand, Hnry offers gig economy workers tax administration technology that has just caught the attention of investors to the tune of $1.35

Payments 149

Payments Capital Taxes Lending 149

Independent Banker

MAY 26, 2016

To compete in this dynamic, evolving environment, community banks should convert what they have traditionally done well, offering personalized service, and take a close look at their digital payment experience from the customer’s point of view. that provides cloud-based digital payment solutions to community banks.

Community Bank 70

Community Bank Community Innovation System 70

PYMNTS

JANUARY 18, 2021

With more digital banking options emerging on the U.S. market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. Marrying AP With Banking. It is very much mean to be living in a centralized location with the rest of your tools.".

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. A 2017 study found that 85 percent of bank respondents did not enable customers who started onboarding on one channel to continue the process on another, for example. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130

FirstInternet

JUNE 22, 2020

Who doesn’t love the convenience of anytime, anywhere online banking (especially when a pandemic hits)? Although most banks are expected to have some type of digital banking presence, mobile and online tools can vary. Customer reviews are a great way to understand what your future user experience may be like.

ATM 59

ATM Online Meeting Mobile 59

Insights on Business

JANUARY 28, 2019

capture new revenue and increase user engagement. transform to become more agile, more digital and more customer-centric. develop new insights from a convergence of data sources and predictive technology. capture new revenue and increase user engagement. Nageswara Goteti, Fifth Third Bank. Speakers: Kwafo K.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” MalauzaiMonkeys. SamsungMobile.

Samsung 69

Samsung Mobile User Experience Google 69

PYMNTS

OCTOBER 7, 2020

But by and large, with branch activities curtailed and lingering public health fears in place, banks have to offer a uniform, consistent and safe experience to all users, across all types of (online) interaction. When you move to the digital channel, it's a little more complicated” to authenticate users, he said.

Mobile 245

Mobile Security Fraud Digital Banking 245

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. The L-word and a banking app? So we can actually build the bank of tomorrow based on the technology of today.”.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

JULY 13, 2016

So, it follows that a company looking to build a digital bank would turn to those apps, and others like them, for inspiration. NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

Fintech Labs Insights

JANUARY 12, 2017

Palit described Catamera as, “a library of web components which can help you quickly put together an experience you would like… and also help you innovate and evolve at the pace your customers want.” ” Catamera makes it easy for banks to design and create a user experience with drag-and-drop features.

Innovation 12

Innovation User Experience America Customer Experience 12

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. THE TECHNOLOGY AWARDS. Technology of the Year – Machine Learning.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. THE TECHNOLOGY AWARDS. Technology of the Year – Machine Learning.

Utah 60

Utah System Community Marketing 60

PYMNTS

OCTOBER 2, 2019

Consumers want their digital banking experiences to do more than just provide security, and processes that are not seamless could frustrate them into seeking alternatives. Banks are employing artificial intelligence (AI) and machine learning (ML) tools to strike that balance. The balance has to be just right.

Fraud 109

Fraud Security Tools Data 109