PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

Security 130

Security Illinois User Experience Digital Banking 130

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

Celent Banking

JANUARY 23, 2015

Earlier this month, Celent published a report providing an analysis of an October 2014 survey among North American banks and credit unions. The effort sought to understand the state of retail banking channel systems. It should be no surprise to find that revenue growth broadly remains bank’s #1 strategic priority.

Survey 100

Survey Mobile User Experience Digital Banking 100

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. trillion of the financial services industry’s business.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

Celent Banking

DECEMBER 1, 2014

Their recent mobile wallet announcement is another great example. Canadian consumers could benefit from new, exciting and useful mobile tools. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks.

User Experience 173

User Experience Mobile Innovation United States 173

PYMNTS

JUNE 21, 2017

Yesterday, PayPal announced news that soon, Venmo and PayPal users will be able to send money transfers via its mobile app in a heartbeat to anyone they want — and have the receiver access and use those funds — in a heartbeat — anywhere that Visa and Mastercard debit cards are accepted. So, anywhere.

Mobile 134

Mobile Cards Digital Banking User Experience 134

PYMNTS

APRIL 30, 2018

Digital banks. To put that into context, the IDC projected worldwide growth and spending on mobility solutions at 15 percent a year from a 2018 base of $1.6 Launched in October of 2016 , Marcus is Goldman’s $2 billion annual hedge on threats to its core commercial banking and trading businesses. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169

Accenture

MARCH 20, 2017

Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Even so, there is a stark contrast between the payments experiences of retail customers and corporate customers. Availability of 24/7, real-time, up-to-date information.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Even so, there is a stark contrast between the payments experiences of retail customers and corporate customers. Availability of 24/7, real-time, up-to-date information.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

PYMNTS

FEBRUARY 24, 2017

Further, insight from Javelin Strategy & Research indicates that over half of all mobile banking users across demographics have expressed interest in using voice commands as part of their digital banking experience.

Mobile 135

Mobile Fintech Google User Experience 135

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Digital Banking.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

JUNE 17, 2019

has been instrumental through the Competition and Markets authority (CMA) in creating an enabling environment through setting a common standard for nine retail banks. You need incentives to swallow up the slightly clunky user experience,” she said. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

Payments Source

AUGUST 20, 2017

Removing friction across channels and payment types not only leads to a transformative digital banking experience, it also helps ensure those positive outcomes translate to business success for financial institutions, writes Mark Little, senior user experience researcher for digital channels at Fiserv.

User Experience 61

User Experience Digital Banking Payments Conference 61

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

JULY 27, 2016

According to Michael Carter, CMO at FinTech firm D3 Banking , there are a few factors at play here. One is that community banks, at least with consumers, are no longer on top when it comes to customer satisfaction. Power report on retail banking in the U.S., Power report on retail banking in the U.S.,

Regional 100

Regional Community Bank Community Study 100

PYMNTS

MARCH 18, 2019

Faster is part of a user experience, Edwards said, but not the entirety of it — and the future of faster payments and disbursements in general, he noted, is in building that better optimized total payments experience. Keeping It Simple .

Cards 144

Cards Apple Payments User Experience 144

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

Fintech Labs Insights

OCTOBER 17, 2016

Alkami Technology is partnering with credit union service organization, Open Technology Solutions (OTS), to bring its ORB Digital Banking Platform to member CUs in states from Colorado to Maryland. “We look forward to supporting this journey as their digital banking partner of choice,” he said.

Digital Banking 12

Digital Banking Technology Idaho User Experience 12

Celent Banking

JUNE 17, 2015

First, consider some of the challenges of the traditional branch for the modern, digital consumer: Branches suffer from lack of talent availability. Yet mobile is driving “right time, right place, instant” contextual interactions, and consumers are increasingly expecting this level of service. As video service becomes more mature (i.e.

Video 100

Video Customer Experience User Experience Training 100

Gonzobanker

JANUARY 17, 2020

Mobile adoption is maturing, but the mobile banking experience is still at ground zero. These gaps exist today because banks have a hell of a time trying to build and integrate these capabilities with a crazy quilt of industry vendors. The delay has been too long.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Fintech Labs Insights

MARCH 27, 2017

EON, the new digital banking platform from UnionBank of the Philippines, will feature mobile biometric authentication technology from Daon. UnionBank was recognized as Commercial Bank of the Year and Best Innovation in Retail Banking by the International Banker.

Mobile 12

Mobile Virginia User Experience Innovation 12

William Mills

MAY 9, 2018

Now showing a combo consumer/mobile and platform on the CSR side. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Will they show a mobile application as well.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. He also said that he sees applications for VR in industries other than retail.

Retail 123

Retail Millennials blockchain Mobile 123

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. Founded in 2012. Privately owned.

UX 12

UX User Experience US Tools 12

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. Best Free Market Research a Retail Banker Will Ever Get. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. Best Free Market Research a Retail Banker Will Ever Get. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing.

Utah 60

Utah System Community Marketing 60

William Mills

SEPTEMBER 7, 2016

Demoing – Bills for T-mobile – Brought in balance and due date. Announcement for Finovate – a new API – all current functionality is available for a white-label UI for Banks. Provides mobile banking to banks and credit unions. But came here to talk about BankJoy API –Which provides advance banking out of the box.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

APRIL 23, 2018

Disintermediating the established intermediaries has become something of an art form in payments and retail these days. Physical retail is being disintermediated by a host of new players using digital technologies and data that further erode their relevance. Take retail. See the Future — or Face the Inevitable.

Retail 117

Retail Maine Lending Software 117

Fintech Labs Insights

JULY 22, 2015

Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace. Fueled by a strong, open API strategy, Backbase’s platform gives FI’s the ultimate freedom and flexibility to work with any core and third party vendor, to create a best-of-breed digital banking offering for their clients.

San Francisco 12

San Francisco Video Fintech Data 12

PYMNTS

JUNE 4, 2020

Those he termed “digital laggards” — FIs that have been slow to connect their card offerings to their mobile apps — have noticed more than a 50 percent reduction in their transaction spend of late. By contrast, digitally savvy FIs that had already been boosting their mobile capabilities are seeing more than a 360 percent increase.

Mobile 141

Mobile UX Cards Payments 141

CB Insights

MAY 15, 2019

Visa’s Innovation Center aims to increase collaboration among teams working on tech solutions spanning tokenization, payment apps, mobile location confirmation, and more. Customers can use this feature in three ways: ATM access code, mobile wallet access at the ATM, and mobile wallet at the teller. Founded: 2015. Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

SEPTEMBER 1, 2015

Advisor Software is a Cloud provider of sophisticated wealth management and digital investment advice APIs and apps for financial services enterprises. Alfa-Bank offers a wide range of products and operates in all sectors of the financial market, including corporate and retail lending. Blockstack.io

Company 12

Company Software Analytics Mobile 12