PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

Jack Henry

DECEMBER 6, 2021

Audit findings don’t need to be, but as banking services grow more sophisticated and compete at fever pitch, you might find yourself postponing that risk assessment meeting to focus on your new digital banking platform release. Next thing you know, it’s audit time and you are not prepared.

Security 78

Security Meeting Digital Banking Industry 78

Bank Innovation

AUGUST 23, 2018

Consumers want banks to do more than just hold their money, they want their banks to help them meet their financial goals. In fact, a new consumer report by CSI shows that 83% of American consumers agree with that statement. That number jumped to 87% for consumers with an annual household income of $100,000 or […].

Digital Banking 236

Digital Banking Meeting Report America 236

PYMNTS

MAY 28, 2019

According to a report on Tuesday (May 28), a France-based “digital banking startup aimed at teenagers” called Pixpay has raised nearly $3.5. The bank noted that the teenaged account holders will not be able to get loans or access overdraft lines of credit. The latest evidence of that comes from Europe. million in fresh capital.

Digital Banking 139

Digital Banking Google Mobile Groups 139

Insights on Business

FEBRUARY 13, 2019

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

APRIL 30, 2020

CUs that are adapting to an online-only banking reality thus also have to keep an eye out for more fraud schemes and are turning to technologies such as machine learning (ML) and data analytics to keep online data and transactions as secure as possible.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

JUNE 27, 2019

For better authentication, financial institutions (FIs) are experimenting with artificial intelligence (AI) and biometrics, attempting to create security measures that don’t frustrate consumers. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

MAY 27, 2020

The ATM has emerged as one of CUs’ most important tools in this member engagement effort, in fact, with many investing in digitally-enabled ATM kiosks that provide members with on-demand videoconference consultations and a full range of digital banking services.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

SEPTEMBER 16, 2020

To meet consumers where they want to bank — across mobile devices wherever they may be — financial institutions (FIs) must focus on re-tooling their core services in the digital age. Traditional FIs may be left scrambling to transform in a way that can meet customers’ expectations. “In

Digital Banking 294

Digital Banking Software System Meeting 294

PYMNTS

SEPTEMBER 13, 2019

percent saying they believe the security of transactions being made via mobile banking apps would be stronger if they had greater control over those apps’ authentication requirements. Despite widespread demand for greater mobile banking authentication controls, only 39.9 Similarly, 54.1 There are many reasons for this.

Fraud 166

Fraud Mobile Digital Banking Security 166

FICO

MARCH 1, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Digital lift-and-shift is not a strategy! How FICO Can Help You Advance Your Digital Banking. Respect the data.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. Achieving the Self-Service Dream. These challenges affect the entire financial industry, not just CUs.

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

MAY 15, 2019

Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated digital banking space. Around the Digital Banking World. About the Tracker.

Digital Banking 189

Digital Banking Mobile Meeting Fintech 189

PYMNTS

OCTOBER 18, 2018

While this switch in preference to digital banking is providing new tools and capabilities to consumers, it’s also presenting new opportunities for fraudsters — and they’re not hesitating to take advantage. Around The Digital Banking World. How Banks Are Weaponizing Data To Fight Fraud. About the Tracker.

Fraud 178

Fraud social media Data Trends 178

PYMNTS

MAY 29, 2020

In the May edition of the Digital Banks And The Power Of The Cloud Tracker , PYMNTS examines how both legacy and challenger FIs are using cloud technologies to enhance their online offerings. Why Cloud Computing Is Critical To Banking Innovation. For more on these and other stories, visit the Trackers News & Trends.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

JULY 10, 2018

According to the survey, nearly 70 percent of executives said they are extremely or very concerned about the cybersecurity of online banking systems and portals. JPMorgan noted that the ongoing use of paper checks presents a barrier to eBanking adoption and a challenge to the shift toward digital banking.

Online 100

Online Meeting Survey Analysis 100

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Or watch its digital disruption. Payments Security As A Digital Business Enabler.

Security 100

Security CA Payments Big Data 100

PYMNTS

SEPTEMBER 24, 2020

Twenty-two percent of American consumers state that they have been targeted by COVID-19-related fraud attempts since the pandemic’s onset, for example, leading financial authorities to work toward keeping consumers’ data more secure by changing how it is stored. Failing to secure such information could open up FIs to fraud.

Compliance 151

Compliance Fraud Regulation Security 151

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

DECEMBER 29, 2020

Social distancing and stay-at-home mandates threw normal business operations into disarray and forced CUs to adapt on the fly to meet consumers’ newfound digital preferences and give staff the tools needed for remote operations. We had secure measures in which individuals connected to all the systems that they needed to work with.”.

Capital 190

Capital Operations Mobile Innovation 190

PYMNTS

NOVEMBER 13, 2020

Looking at the plight of migrant workers and those working abroad during the COVID event, PYMNTS November 2020 Smarter Payments Tracker® powered by Nium notes that, “Legacy FIs can struggle to provide affordable remittance services that meet migrant workers’ needs, and their dependency on correspondent banking networks can drive up service costs.

Payments 259

Payments User Experience Meeting System 259

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

JANUARY 27, 2021

Credit unions (CUs) and other financial institutions (FIs) across the country have made leaps and bounds in their efforts to digitize services in recent years to meet an already-growing consumer demand. Headquarters Federal Credit Union, created to serve its employees. Prioritizing Upgrades.

New Jersey 223

New Jersey Connecticut Fraud System 223

PYMNTS

DECEMBER 19, 2019

M&A initiatives and partnerships, Open Banking business models and data integrations, and significant investments in new, cloud-based products and services have legacy banks working intensely to meet customers’ digital demands. ” Innovation’s Security Downsides.

Fraud 104

Fraud Payments Security Fintech 104

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic. Mobile Customers Need Mobile Infrastructure.

Mobile 174

Mobile Digital Banking System Innovation 174

PYMNTS

NOVEMBER 20, 2020

Using AI to Meet Members’ Needs. He said AI has enabled TCU to determine which members do not use their smart devices to make remote deposits, for example, which allows the CU to contact those members to let them know they have access to safe, secure check deposit options from home. “As Mixing Digital, In-Branch Banking Approaches.

Technology 253

Technology Indiana Michigan Tools 253

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits. Find the full story in the Tracker.

Mobile 246

Mobile Payments Apple Millennials 246

PYMNTS

MARCH 28, 2019

The inaugural edition — based on input from 3,813 consumers, 102 CU executives and 49 FinTech executives — examines over 190 data points on how CUs pursue innovations related to data security, fraud and anti-money laundering. percent cited fraud protection and 33 percent cited data security as their key priorities for the same timeframe.

Fraud 139

Fraud Innovation Fintech Security 139

NCR

MARCH 22, 2017

The good news is that, at branches across the country, digital innovations can already transform brick and mortar branches into mobile-first, immersive help centers – improving the customer experience and increasing employee productivity while ensuring data remains secure. More data security. billion devices across the globe.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

OCTOBER 28, 2020

With over 20 years of experience fighting cybercrime, the Oracle Cloud Infrastructure (OCI) claims to be highly secure and scalable. He added that Oracle is “leveling the playing field” by offering mid-sized banks the same sophisticated security and reporting capabilities that big FIs can access.

Compliance 154

Compliance Security Management Analysis 154

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. FICO’s Take on Debit Security.

social media 141

social media Payments ATM Fraud 141

PYMNTS

NOVEMBER 19, 2020

The November Credit Union Tracker® examines the tools and solutions CUs can use to personalize their approaches to meeting members’ needs both now and after the pandemic has passed. Some organizations are keeping members secure by partnering to provide the latest cutting-edge solutions. Around the Credit Union World.

Alabama 228

Alabama Meeting Fraud Trends 228

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. Bank and credit union leaders must love their due diligence! Choosing a new partner is no small feat. There is no perfect vendor.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

JUNE 26, 2020

Allowing workers to get their earned pay the same day they ask for it can play an essential role in helping them make ends meet. N26: Cloud Banking Core Key To Meeting Consumers’ Mobile Banking Needs. PYMNTS explores how N26 , however, is using cloud technology to bring about flexibility on its digital banking platform.

Apple 231

Apple Payments Meeting Conference 231

PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

PYMNTS

OCTOBER 11, 2019

Money laundering has always troubled financial institutions, but today’s digital banking system creates additional complexities as fraudsters around the world take advantage of financial technologies to launder approximately $2 trillion annually. AML Strategies and Innovation Quirks.

Strategy 123

Strategy Innovation Fraud Security 123

PYMNTS

DECEMBER 28, 2018

It may come as no surprise to readers that, when asked about what influences the use of one payment method over another, credit union (CU) customers said it comes down to convenience and security. I don’t want to experience any friction, but I want full security,” he said. Making Security Stronger And More Subtle.

Fraud 131

Fraud Mobile Security Cards 131