PYMNTS

AUGUST 4, 2020

The writing has been on the wall: PYMNTS research has found that though most people are satisfied with their in-place relationships with banks, only about 40 percent of people would be “extremely” or “very” likely to bring their banking relationships to Big Tech or FinTechs. ” Looking Ahead. 4, behind PayPal, Amazon and Walmart.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. JPMorgan’s latest report, Trends in Digital Business Banking , was released Monday (July 9).

Online 100

Online Meeting Survey Analysis 100

PYMNTS

SEPTEMBER 26, 2018

Bank has debuted its online lending portal for small business borrowers, the financial institution announced on Tuesday (Sept. Following in the path of alternative and marketplace lenders, traditional banks are increasingly digitizing their financing offerings for small firms. The latest to do so is U.S.

Lending 128

Lending Online US Survey 128

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

PYMNTS

JUNE 1, 2016

New research from Fiserv and Barlow Research uncovers how businesses’ challenges in adopting new payments technologies are also affecting the way they manage cash on the back-end. Today, businesses surveyed said they expect to increase their use of some kind of digital payment method over the next year.

Online 100

Online Payments Survey Mobile 100

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

Bank Innovation

FEBRUARY 27, 2018

Customers are growing more comfortable completing (at least parts of) the loan process over online or mobile mediums, a study released today by Fiserv found. adults surveyed, reported that they were comfortable researching loan options online, the Fiserv Expectations & Experiences: Borrowing and Wealth Management study.Read More.

Mobile 240

Mobile Study Survey Online 240

Abrigo

JUNE 4, 2024

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." watch now Takeaway 1 Banking professionals face challenges posed by interest rate changes. Panelist Melissa Marsal , President and CEO of West Town Bank & Trust, emphasized the importance of vigilance.

Compliance 222

Compliance Community Bank Community Conference 222

FICO

MAY 8, 2020

To find out what people think about the security they use with their financial services and how they view the use of new digital security methods such as biometrics, FICO commissioned an independent survey of over 5,000 people across 10 countries. On average a little over half of people surveyed were prepared to use this method to.

Security 83

Security Digital Banking Study Survey 83

PYMNTS

SEPTEMBER 4, 2020

We dive into PayPal's installment options, consumer trust in digital banking, and Walmart and Amazon's battle for the digital consumer. In a filing with New York’s State Department of Labor, the managing director of the Hilton Times Square said the 44-story hotel will close permanently next month and 200 jobs will be lost.

Survey 175

Survey New York City Digital Banking Online 175

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. We surveyed 4,058 U.S. FinTechs are also emerging as major CU competitors.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

JANUARY 19, 2021

s first publicly traded neobank, with a branchless digital-first approach to financial services that comes right as the pandemic has forced branches to close, and banking across online platforms is gaining critical mass. In an interview with Karen Webster, Anuj Nayar , vice president and U.S.

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

NCR

JULY 28, 2017

The ongoing development of digital technology has created unprecedented choice and freedom for consumers in how they manage their financial affairs. As people complete more financial tasks and transactions via digital channels, there is more scope for fraudsters to exploit the weakest links in security.

Fraud 74

Fraud Digital Banking Survey Security 74

PYMNTS

NOVEMBER 15, 2019

Today’s consumers want the flexibility to manage their finances from anywhere and at any time,” said Ravi Kumar, head of CIT’s direct bank. “At At CIT Bank, we’re committed to prioritizing convenience for our customers as digital payments continue to gain traction.”. checking account. .

National 123

National Samsung Survey Mobile 123

PYMNTS

AUGUST 6, 2020

Goldman Sachs has named Matthew McDermott its new global head of digital assets, in a move signaling the bank’s renewed commitment to that area of banking, CNBC reported. Goldman Sachs predicted in July that online sales will keep increasing around 20 percent every year for the next several years.

Bitcoin 259

Bitcoin blockchain Conference Survey 259

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic. Mobile Customers Need Mobile Infrastructure.

Mobile 174

Mobile Digital Banking System Innovation 174

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. Challenges Facing Today’s CIO. 2: Talent Shortage. and a shocking 1.3%

Resources 138

Resources Leadership Technology Management 138

PYMNTS

JULY 18, 2017

Turns out millennials are not the different-kind-of-banking-breed some had thought. In a survey held from the end of June into early July and conducted by SurveyMonkey , the web-based survey firm queried more than 1,000 adults above the age of 18, 290 of which were defined as 18- to 34-year-olds: millennials.

Millennials 144

Millennials social media Survey Online 144

PYMNTS

DECEMBER 7, 2020

Online payments firm Paysafe is nearing a deal with billionaire Bill Foley to go public with a special purpose acquisition company (SPAC) merger. Revolut has launched an acquiring solution for its Revolut Business starter pack, which will allow businesses in 13 European countries to accept credit card payments online.

Payments 131

Payments Apple Video New York 131

PYMNTS

DECEMBER 31, 2019

Many thousands of SMBs continue to struggle with managing the paper check and postal mail cycle, and it’s not limited to smaller businesses. Close to one-quarter of AP pros surveyed also want to bring ePayables and virtual cards online for treasury operations. Those options couldn’t come at a better time.

Survey 135

Survey United States Technology Payments 135

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

MAY 18, 2017

Meanwhile, in the world of digital banking, an innovation that can help clients automatically navigate investments based on their preferences is already available: robo-advisors. Robo-advisors are online portfolio management solutions relying on computer algorithms to manage client investments with little human involvement.

Survey 101

Survey Management Digital Banking Taxes 101

PYMNTS

SEPTEMBER 15, 2020

Scotland-based Tesco Bank has announced that it’s the first financial institution (FI) in the United Kingdom to introduce technology that allows its 2.6 million credit card customers to more easily manage and pay their balances. We expect this functionality to be widespread in the market in the coming years.

Cards 140

Cards Payments Regional Survey 140

PYMNTS

JUNE 3, 2016

Small business owners are considered followers of consumer trends in terms of payments technologies; entrepreneurs use digital financial services in their personal lives, so that will naturally carry over into when they are managing the finances of their companies. “Banks have a window right now to take advantage of that.”

Online 100

Online Survey Tools Digital Banking 100

Cisco

APRIL 12, 2022

According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location. Branches should focus on more complex financial services and relationship management.

America 105

America Customer Experience Operations Survey 105

Gonzobanker

JULY 20, 2022

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Among 300 U.S.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Independent Banker

FEBRUARY 28, 2023

More and more community banks offering wealth management now provide these services, not as a substitute for in-person meetings, but rather as a supplement. They are following a trend across the wealth management sector. Going digital Coastal Heritage Bank in Weymouth, Mass.,

Community Bank 91

Community Bank Video Community Meeting 91

PYMNTS

NOVEMBER 16, 2016

Despite that, the vast majority of American companies, particularly small businesses, have yet to adopt mobile financial management apps. Fifty-eight percent said they used the apps to manage their bank accounts. Around the Digital Banking world. Here’s a preview: . About The Tracker.

Mobile 100

Mobile Digital Banking Analysis Fintech 100

NCR

MARCH 22, 2017

And while digital services like mobile apps and online payments are a must, banks also need to rethink the most traditional elements of their business: visits to a brick-and-mortar bank branch. As the first true digital natives, millennials don’t separate their online and offline lives. The result?

Millennials 49

Millennials Innovation Digital Banking Security 49

Tech and Finance

JUNE 14, 2018

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

MARCH 31, 2016

The Federal Reserve released the results of a survey on Wednesday (March 30) that showed 43 percent of adults used their phones for financial activities, a number that has steadily increased. Mobile banking is another way that institutions are making it more convenient for their customers to manage their accounts anytime and anywhere.”.

Mobile 100

Mobile Survey ATM Trends 100

PYMNTS

APRIL 30, 2020

This shift to primarily digital comes with some perks, such as easier transactions and more connectivity for CU members, but it also means an increase in online payment volume that represents an irresistible opportunity for fraudsters.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

JULY 24, 2020

The way banks and their customers are coping with the new realities brought on by the COVID-19 pandemic could be a bellwether for the future of the financial industry. Online banking currently ranks as the most commonly utilized form of banking, followed by mobile banking, according to a recent study.

Study 145

Study ATM Trends Mobile 145

PYMNTS

NOVEMBER 29, 2016

Members can track their card’s status through Citi Online or within the Citi mobile app for iPhone and Android. The card reissuance tracker is the newest addition to Citi’s continued push to improve digital functionality and integrate more of the banking experience into its mobile app. Citi customers in the U.S.

Cards 100

Cards social media Digital Banking Mobile 100

PYMNTS

APRIL 7, 2020

As detailed in the report, which surveyed the attitudes and perceptions of more than 3,900 U.S. Moving toward a digital experience is all the more urgent as the coronavirus pandemic has forced more interactions online amid extraordinary circumstances. Are CUs ready to embrace the digital transformation? Keeping Score.

Innovation 142

Innovation Digital Banking Resources Apple 142

FICO

OCTOBER 16, 2020

This means that for online purchases we’re more likely to see authentication requests, and to meet the requirements this authentication must come from two different categories from the below: For card transactions, the onus to manage this authentication doesn’t lie with the merchant, the merchant acquirer or the card scheme.

Survey 52

Survey eBook Cards Meeting 52