Gonzobanker

DECEMBER 19, 2022

In January, we were discussing crypto and the need to formulate customer crypto strategies. It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. His passion for innovation, community, culture, and clients provides a leadership template for all future GonzoBankers.

Community 216

Community Fintech Industry Innovation 216

Accenture

JULY 10, 2019

Digital transformation is the #1 issue for many executive teams, but does digital pole position consistently generate superior economic performance or do other in-race factors determine which banks come out on top? What we concluded is a waving green flag for digital transformation. Read the report.

Leadership 151

Leadership Analytics Retail Technology 151

Gonzobanker

APRIL 8, 2020

Content management – The content management system is the execution epicenter of a solid content strategy. CMS and digital banking – Today’s regulatory environment will not tolerate a bank sending batch content updates to a vendor using a proprietary CMS requiring lots of manual intervention. Email us for a list.

Leadership 170

Leadership Analytics System Digital Banking 170

PYMNTS

NOVEMBER 12, 2020

banking-as-a-service (BaaS) Startup Railsbank closed a $37 million funding deal co-led by MiddleGame Ventures and Ventura Capital. Also participating in the round were Anthos Capital, Global Brain, Clocktower Technology Ventures, Moneta VC, Mitsui Fudosan and Firestartr. “We and European strategies.”.

US 220

US Capital Leadership Customer Experience 220

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. We are in awe.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

JULY 17, 2020

Migrating to the cloud is an imperative part of traditional financial institutions’ (FIs’) ability to compete with digital-native FinTechs. The technology lays the foundation for modern, agile products and services, with enough flexibility to evolve as market conditions and customer demands change. Taking The Initiative.

Strategy 241

Strategy Google Fintech Operations 241

NCR

MAY 4, 2017

As I explore in this whitepaper , there are six key areas I believe retail banks should be concentrating on to develop a comprehensive omni-channel strategy, in order to maximize value delivered to the bank and its customers. ” [ More than digital plus traditional: A truly omnichannel customer experience – McKinsey ].

Strategy 83

Strategy Customer Experience Regional Retail 83

Gonzobanker

FEBRUARY 29, 2024

Here are five key areas that Cornerstone would encourage management to start: Digital Self-Service Utilization – Many bankers are feeling confident they are catching up to the competition in the digital banking experience, but very few have exhausted the sheer productivity benefits of widespread digital self-service.

Tools 152

Tools Analytics Data System 152

The Financial Brand

AUGUST 4, 2021

Successful digital banking transformation requires prioritizing what is needed today against what's required for the future. The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

The Financial Brand

OCTOBER 7, 2021

The post Digital Banking Disruption Has Only Just Begun appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions that plan in anticipation of ongoing disruption will be better prepared for future challenges and competitive opportunities.

Digital Banking 43

Digital Banking Banking Trends Analysis Trends 43

Independent Banker

JUNE 30, 2022

In response, institutions must develop a multi-pronged defense strategy that helps them identify synthetic identities — all while enabling account growth. Exposure to synthetic identity fraud increases with digital adoption. Offering digital banking options often increases the amount of fraud attempts an institution experiences.

Fraud 91

Fraud Training Leadership Resources 91

Independent Banker

AUGUST 31, 2021

A profitability strategy has a lot to factor in given today’s uncertain market. of digital banking customers said they switched to digital banking because of the pandemic. Source: 2021 Provident Bank survey. Photo by Paper Boat Creative/Getty. By Cheryl Winokur Munk. Quick stat.

Community Bank 170

Community Bank Community Lending Leadership 170

The Financial Brand

JULY 29, 2021

The post 4 Reasons Why Digital Banking Teams Struggle to Innovate appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having innovation as a priority is the first step, but it rarely goes further without first overcoming common roadblocks.

Digital Banking 43

Digital Banking Innovation Banking Trends Analysis 43

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Gonzobanker

DECEMBER 17, 2021

We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia. Lifetime Leadership Achievement Awards.

Fintech 143

Fintech Strategy Leadership Lending 143

The Financial Brand

NOVEMBER 7, 2018

Financial institutions can't leverage new technologies and deliver a killer experience without the right person to shepherd their digital transformation strategy. The post Why You Need a Chief Digital Officer to Drive Digital Banking Success appeared first on The Financial Brand.

Digital Banking 29

Digital Banking Strategy Branding Technology 29

Abrigo

FEBRUARY 8, 2024

Fraud schemes, evolving with technology, are more sophisticated and more complex to detect. Fraudsters have adjusted their tactics as technology has changed. As financial transactions become increasingly digital, consumers and businesses must be equipped with the knowledge to navigate day-to-day business securely.

Fraud 195

Fraud Resources social media Software 195

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations. Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Jill is continually demonstrating just how loud a $300 million community bank can roar! John Beale , longtime CIO of City National Bank.

Idaho 172

Idaho Community Industry Strategy 172

The Financial Brand

FEBRUARY 11, 2019

The head of digital banking technology transformation at Chase shares insights and inspirations. The post What Makes A Great Digital Banking Transformation Leader? appeared first on The Financial Brand.

Digital Banking 33

Digital Banking Branding Technology Leadership 33

PYMNTS

FEBRUARY 8, 2019

Fiserv CEO Jeff Yabuki told analysts on the earnings conference call that key elements of the company’s strategy have focused, in part, on increasing the company’s internal growth rate, with the increase tied to recurring revenues. Client relationships, he said, are being enhanced with an emphasis on digital payments.

Data 145

Data Payments Digital Banking New York 145

FICO

JULY 19, 2022

Building compelling, digital customer experiences that are validated by analytics is the key to successful digital transformation strategies… and a vexing challenge for banks and insurance companies facing ever-stronger challenges from fintech and insurtechs.

Customer Experience 52

Customer Experience Strategy Analytics Technology 52

The Financial Brand

JULY 7, 2019

A digital bank requires more than just new technology. The post Culture, Not Technology, Key to Digital Transformation Success In Banking appeared first on The Financial Brand. It requires a culture that empowers employees and encourages innovation.

Technology 33

Technology Digital Banking Branding Innovation 33

The Financial Brand

JANUARY 12, 2022

Banks and credit unions have readily embraced 'digital transformation,' but few understand what it entails beyond customer-facing apps. The post Technology Is Only One Piece of True Digital Transformation in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Technology 43

Technology Banking Trends Analysis Trends 43

The Financial Brand

JULY 7, 2019

To become a digital bank takes more than just new technology. The post Culture, Not Technology, Key to Digital Transformation Success In Banking appeared first on The Financial Brand. It requires a culture that empowers employees and encourages innovation.

Technology 33

Technology Digital Banking Branding Innovation 33

PYMNTS

SEPTEMBER 10, 2019

But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases.

ATM 158

ATM Examples Course Strategy 158

William Mills

JULY 5, 2017

Three key PR strategies to implement so you don’t get lost in the shuffle. From omni-channel digital banking and multifactor authentication to voice-enabled technology and machine learning, innovation is now inevitable. As featured in this month’s CUES PR Insights. Continue Reading .

Leadership 46

Leadership Resources Strategy Digital Banking 46

Fintech Labs Insights

MARCH 15, 2024

Real-world Insights : Gain practical knowledge from successful AI application case studies Discover New Technologies : Explore new AI tools and services for finance Enhance Skills : Deepen understanding of AI through expert-led sessions Gain Competitive Edge : Leverage emerging technologies for market leadership Understand Regulations : Navigate AI (..)

Conference 15

Conference Las Vegas Fintech Case Study 15

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. Legacy banks need not apply. The bank’s strategy is laser-focused.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

FEBRUARY 1, 2024

Leaders need to be honest about succession plans and realistic about the Fed and rate shifts, which led to compressed margins and pressures on investment portfolios and contributed to the failures of First Republic, Signature and Silicon Valley banks. And we salute the entire Bank Director team for yet another exceptional event.

Conference 88

Conference FDIC Arizona Industry 88

Alex Jimenez

NOVEMBER 30, 2018

Alex Jimenez is vice president and senior strategist for program planning, strategy and standards, Enterprise Technology and Operations at Zions Bancorporation. I’ve been in banking now for 22 years in various roles including operations management, process improvement, project management, marketing, and strategy development.

Strategy 40

Strategy US Operations Digital Banking 40

The Financial Brand

MAY 5, 2021

Building a digitally savvy leadership team should be a top objective for financial institutions preparing for a digital future. The post Are Banking C-Suites Prepared For A Digital Future? appeared first on The Financial Brand.

Leadership 42

Leadership Branding Strategy Digital Banking 42

The Financial Brand

MAY 10, 2021

As financial institutions seek increased scale to achieve digital transformation, the real need is for digital leadership. The post Banking Mergers: Bigger Isn’t Always Better appeared first on The Financial Brand.

Leadership 37

Leadership Branding Strategy Digital Banking 37

The Financial Brand

JULY 7, 2020

Banking leadership needs to be skilled in crisis management and have the courage to disrupt themselves and their organization for the future. The post At Times of Crisis, Leaders Must Look Beyond the Present appeared first on The Financial Brand.

Leadership 42

Leadership Branding Management Digital Banking 42

Gonzobanker

JUNE 26, 2020

Eighty-one percent of FI executives surveyed by Digital Banking Report believe there will be an even greater remote working opportunity in the future. Meanwhile, bank and credit union customers are learning, by necessity, how to access their accounts, sign critical documents and close on loans without going to a branch.

Survey 158

Survey Exercises Guidelines Operations 158