PYMNTS

JUNE 21, 2016

During the five-week challenge, 12 teams and 14 companies dug deep into their innovation bags of tricks to use voice to solve everything from the $60 billion annual prescription abandonment problem to making checkout abandonment a thing of the past. This can be done by doing something as simple as asking: “How can I save $30, Alexa?”.

Millennials 101

Millennials Innovation System Payments 101

PYMNTS

APRIL 10, 2018

By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion.

Mobile 101

Mobile Digital Banking Millennials Online 101

PYMNTS

MARCH 9, 2020

More than half of all consumers say that having a physical branch is important for a bank to be considered their primary bank. That finding is also relatively consistent across income and demographic profiles, even for bridge millennials (the largely affluent 30- to 40-year-old crowd) and Gen Z respondents.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

JANUARY 29, 2020

On top of all this new technology is a core banking system that Together is preparing to deploy in the coming months that will fuel even more advanced innovations. Technology like this is especially important for attracting new members, particularly younger generations like millennials and Generation Z.

St. Louis 130

St. Louis Missouri Survey Kansas 130

PYMNTS

JUNE 8, 2016

“Alexa, show me some cool FI, payments and commerce innovations.”. And they all had their own unique take on how the power of Alexa’s voice-activated services could innovate financial services, payments and commerce. Best Innovation Group (BIG). Twelve teams and 14 companies are ready to do just that. Enter Alexa.

Innovation 100

Innovation System Payments Groups 100

Independent Banker

OCTOBER 29, 2014

Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks? Katie Kuehner-Hebert.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

AUGUST 13, 2018

Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route.

Digital Banking 113

Digital Banking social media Course Marketing 113

Tech and Finance

JUNE 14, 2018

I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics. In the past I have written about design thinking, how to avoid bank PR-speak and whether banking and innovation belong in the same sentence.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

MARCH 17, 2016

The challenges and opportunities for banks in the age of digital innovation are seemingly one and the same. Technological opportunities are themselves challenges that can set banks apart from the pack, either negatively or positively: They can keep them relevant and competitive, or the other way around.

Digital Banking 100

Digital Banking Mobile Millennials Innovation 100

PYMNTS

JULY 9, 2018

Open banking, set in motion globally by a regulatory fiat called PSD2 , gives licensed third parties access to banking infrastructure so that they can make their services available to existing bank customers. And really successful businesses these days are figuring out how to give consumers better bundles — not unbundles.

Strategy 105

Strategy Millennials Online Branding 105

PYMNTS

DECEMBER 21, 2016

The December edition of the Digital Banking Tracker™ details how financial institutions are working to help their consumers stay in good fiscal shape next year. Meanwhile, FinGo and eWise are also offering a new app to help millennial customers manage multiple bank accounts from a single screen.

Mobile 100

Mobile Report Digital Banking Exercises 100

PYMNTS

JANUARY 2, 2017

DIGITAL BANKING TRACKER. The Digital Banking Tracker looks at how old ways of banking are evolving with the advent of faster technology that allows customers to get real-time updates on their accounts, share money with ease among contacts and even open accounts with a selfie.

Retail 123

Retail Millennials blockchain Mobile 123

Gonzobanker

DECEMBER 19, 2016

The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ).

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

However, we’ve gone from spotty Siri performance and playing with Amazon Alexa with our stereo system to Bank of America predicting its chatbot, Erica, will become customers’ new financial advisor. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Bank Innovation named Jill one of the 10 most innovative CEOs in banking for 2015, and we doubt that Bank Innovation would know who Jill is if not for her presence on Twitter.

Community Bank 60

Community Bank Apple Community Technology 60

William Mills

SEPTEMBER 7, 2016

We are doing a refi on our condo and I had to use GoToMeeting to show our FI’s mortgage lender how to find and use the documents we uploaded on THEIR system because the loan officer didn’t know how to use the system. Personalized savings plan (good), using various savings accounts and how much people need to save to reach their goal.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

AUGUST 1, 2016

Econiq’s Conversation Hub uses color-coded conversations to help bank and insurer frontline staff, operational management and executives avoid disconnected customer conversations in branches and contact centers. How to Best Prepare for FinovateFall appeared first on Finovate. The post Ready for a Sneak Peek?

How To 12

How To Analytics Millennials Data 12

Fintech Labs Insights

JULY 22, 2015

Developers will learn how they can resolve their customers’ pain-points with a simple-to-use REST API. Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace. Deluxe will show you the why and how to use eChecks in your app.

San Francisco 12

San Francisco Video Fintech Data 12

PYMNTS

APRIL 6, 2016

While banks’ successes (and failures) have historically been largely determined by their physical footprint, the digital revolution has allowed financial consumers to be less reliant on brick-and-mortar branches as technology platforms have grown to enable them to perform their transactions “as and when it suits them,” notes Steggall.

Technology 100

Technology Innovation Course Security 100

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Eldercare has long been a target for technological innovation, with advocates highlighting the practical and infrastructural challenges presented by 73M baby boomers aging into their retirement years.

Industry 101

Industry Technology Online Video 101

PYMNTS

MARCH 7, 2016

Innovators, for the most part, are probably the most sleep-deprived people of anyone, anywhere. If you’re an innovator in payments and commerce, there’s actually quite a bit more these days that will keep you from getting a good night’s rest. 2 for innovators: Are innovators really solving the right problems for the right people?

Payments 100

Payments Innovation Software Mobile 100

PYMNTS

OCTOBER 31, 2016

Just a week ago, he said publicly that he’s now “gravely concerned” about banks wanting to limit access to their assets, like customer data, to innovators who, without it, have no way to ignite their own ideas and monetize them. Never mind the cost and security issues that it raises for banks. BANKING’S LATEST THREAT — APIs.

Regulation 100

Regulation Innovation Data Industry 100