PYMNTS

OCTOBER 28, 2020

PSCU , the credit union service organization (CUSO), is teaming up with FICO Customer Communications Services (CCS) to develop a fraud alert tool for credit unions (CUs), PSCU said in a statement on Wednesday (Oct. In the event of possible fraud, members are alerted quickly and securely using their preferred method of communication.

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PYMNTS

SEPTEMBER 19, 2019

The threat of a data breach is now an ever-present part of life for customers and the banks that serve them. This has become a larger problem for FIs as they must not only deal with protecting customers from fraud, but also guard against bad actors armed with 4.1 AI, ML Innovations Necessary to Stop Account Opening Fraud.

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PYMNTS

MAY 27, 2020

Bad actors may dial into call centers and pretend to be legitimate customers to trick staff into revealing details about the individuals, which could then be used to figure out the victims’ digital banking logins. Around The FI Fraud Decisioning World. Otherwise, the fraud could continue unnoticed.

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PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K.

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PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. This development comes as 68 percent of fraud experts report increases in cybercrime over the past year.”.

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Fraud Survey Digital Banking Security 244

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.

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Conference Las Vegas Fraud Case Study 221

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

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FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

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PYMNTS

SEPTEMBER 7, 2020

In addition, Ziglu customers have access to 100 percent security from cyberattacks and fraud up to the value of £50,000, with fiat currencies safeguarded in a separate account. Personal information is private as well.

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PYMNTS

APRIL 28, 2020

Digital banking will also become more widespread. “As As fewer people visit branches, there is definitely an opportunity for CUs to enhance and elevate their digital banking strategies,” said Salzer, with additional payment options and tightly integrated and customized experiences that can rival offerings of big banks. “As

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Digital Banking Online Fraud Customer Experience 248

FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Examples include fake emails from CDC, WHO, and FEMA.

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PYMNTS

AUGUST 21, 2020

Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. In fact, the majority of 2020’s new accounts have gone to megabanks and digital banks, not to community institutions. FinTech players are also grabbing deposits.

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PYMNTS

AUGUST 24, 2017

New products and services are very widely adopted by the fraud community at the outset,” he explained. “I I was in the bank for many years, and every time we rolled [out] a new product or service, the true first adopters were predominantly the fraudsters, because they wanted to figure it out.

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Fraud System Payments Security 117

ZootBlog

MAY 18, 2016

This is the first in a two-part series as we look more deeply at fraud concerns and best practices for managing this ever-changing threat. Over the past couple of weeks we’ve been discussing fraud mitigation strategies on ZootBlog—everything from EMV chip cards to encryption, tokenization, and biometrics.

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PYMNTS

OCTOBER 6, 2020

The Fraud Factor. Of course, with the massive uptick in card-not-present transactions, fraud has been on an upswing, too. Mobile devices allow FIS to “deputize cardholders” to help prevent fraud, noted Jankowski.

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PYMNTS

JULY 1, 2019

What’s more, banks are relying less on stored data for verification and are instead combining biometric authentication with in-cloud biometric identity-as-a-service technology to prevent bad actors from obtaining information. Biometrics and the Future of Fraud. Bad actors are already turning to new methods to circumvent these measures.

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Customer Experience Tools Fraud Security 187

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

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Security Data Fraud Tools 133

PYMNTS

NOVEMBER 19, 2020

CU members stand to benefit greatly from such solutions, as the study reported that 51 percent them of them have had their identities stolen and 68 percent have been targeted by debit or credit card fraud. Some organizations are keeping members secure by partnering to provide the latest cutting-edge solutions.

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Alabama Meeting Fraud Trends 228

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. Bank and credit union leaders must love their due diligence! Choosing a new partner is no small feat.

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Digital Banking Customer Experience Strategy Exercises 133

PYMNTS

DECEMBER 1, 2020

Plus, the Central Bank of Iceland (CBI) is debuting a new instant payments infrastructure. ECB President Christine Lagarde wrote in an editorial that she believes stablecoins could present a risk to "financial stability and monetary sovereignty.” ECB President Warns Stablecoins Could 'Threaten' Monetary Sovereignty.

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PYMNTS

OCTOBER 1, 2020

Security and fraud risk is also reduced, he said. The emergence, and embrace, of platforms, he said, can help bridge the great divide between the in-store, hardware laden (via terminals and NFC readers) and online payment processes, which revolve around tokenization, card not present transactions and other digital hallmarks.

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PYMNTS

NOVEMBER 13, 2020

In many ways, mobile banking’s rapid rise parallels that of banking-as-a-service (BaaS), which is enabling more financial institutions (FIs) to offer digital services with low implementation barriers to be competitive in what is a firmly digital-first environment at this point. The One-Stop Digital Banking Experience.

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PYMNTS

APRIL 30, 2020

CUs are seeing an increased number of phishing emails and overall digital fraud since the pandemic started, with 22 percent of American consumers reporting they have been targeted by virus-related online fraud, according to one survey. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help.

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Data Meeting Arizona Analytics 188

South State Correspondent

OCTOBER 28, 2022

While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0,

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PYMNTS

JUNE 28, 2018

Fraud is a Top Worry. A poll of attendees found that fraud stands as “the main compliance concern of 31 percent of delegates, closely followed by correspondent relationships (27 percent), and OFAC and sanctions (23 percent).”. APIs — the software vital for the development of digital payment products — also present challenges.

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PYMNTS

SEPTEMBER 8, 2020

The result is a slew of unstructured data coming in from a variety of sources; financial service providers must try to make sense of it in order to maintain regulatory compliance and mitigate the risk of fraud. Middesk aims to help these firms streamline and digitize this process. On Tuesday (Sept. On Tuesday (Sept.

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PYMNTS

JULY 13, 2020

This fraud type occurs when bad actors seize control of victims’ bank or online merchant accounts and spend ill-gotten funds, and it is likely to become more frequent until FIs can demonstrate that their defenses are strong enough to deter criminals’ attempts.

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Security Fraud Survey Customer Experience 147

PYMNTS

NOVEMBER 23, 2020

Most of those solutions still rely heavily on checks and business credit cards — which are resource-consuming processes with higher risk[s] of misuse, fraud and theft,” Gitesh Athavale , head of product (cards) at Nium, told PYMNTS. That in turn is creating higher demand for digital banking services that support anywhere commerce.

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PYMNTS

JUNE 26, 2020

The Bank of China is one of over 12 commercial banks that lent to the German payment through a facility, and the move could present a mortal danger to Wirecard. Visa Launches Advanced Identity Score To Help FIs Fight Application Fraud. Investec: What FIs Must Know About Open Banking And Gaining Consumer Trust .

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PYMNTS

SEPTEMBER 15, 2020

Simply put, according to Poovala, banks do not view debit cards as part of their core suite of offerings. He also cited “banks’ aversion to taking on risk and fraud” in a proactive manner that leads them to create and promote new card offerings. If you give your card, you can forget about it.”.

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NCR

DECEMBER 27, 2015

As the threat of fraud continues to rise around the world, a growing number of banks are looking at innovative ways to protect themselves and their customers – and one solution that’s gaining traction is the use of dynamic CVVs in order to cut down on card not present (CNP) fraud.

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Fraud Online Cards Security 40

PYMNTS

SEPTEMBER 21, 2018

The popularization and widespread adoption of digital and mobile banking tools have presented banks with plenty of new opportunities, but they’ve presented new risks as well. Cybercriminals are finding new fraud opportunities as consumers turn to connected channels to manage their bank accounts.

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Fraud Security Cards Mobile 100

PYMNTS

DECEMBER 28, 2018

Pierce said the consumer data shows that 13 percent of credit union members have been a victim of card fraud , and 4 percent have had their identities stolen in the last year alone. Moreover, Lynch told PYMNTS, the fraud is coming across on all channels. So, they are just as covered by fraud liability.

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Fraud Mobile Security Cards 131

PYMNTS

JANUARY 24, 2020

Anti-fraud efforts can seem like word salad with exotic ingredients being tossed around: strong consumer authentication ( SCA ), two-factor authentication (2FA), the second Payment Services Directive (PSD2) … you get the idea. Turns out consumers mostly want one thing from mobile banking apps: control.

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Mobile Fraud Millennials Security 166

Javelin Strategy & Research

JUNE 6, 2018

Finovate, one of the financial industry’s most recognizable conferences that popularized the “no slide demo-style” presentation format, recently had its Spring edition with over 70 companies participating in the demo portion of the show.

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PYMNTS

JULY 30, 2019

This has meant offering video banking services, which solves members’ needs for a person-to-person relationship and also extends services to rural customers who might have to travel long distances to get to a nearest branch. “We The Future of Bank Branches. percent noted anti-fraud initiatives.

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PYMNTS

FEBRUARY 14, 2020

None of these things are necessarily deal-breakers on a digital journey, DataVisor’s CEO and Co-founder Yinglian Xie told PYMNTS, but they are certainly an annoyance. What is necessary, Xie said, is a different, more holistic paradigm for combating fraud — with a wide aim of not adding more authentication steps.

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Retail Cards Millennials Fraud 141