PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Around The Digital Banking World. How Banks Are Weaponizing Data To Fight Fraud. About the Tracker.

Fraud 178

Fraud social media Data Trends 178

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

NOVEMBER 16, 2020

Fraud targeting digital banking users has been around as long as digital banking itself, but it has recently become more prevalent. The pandemic is exacerbating the problem, with a study finding that 22 percent of Americans were the targets of pandemic-related fraud attempts as of March.

Fraud 182

Fraud Security Strategy Digital Banking 182

PYMNTS

FEBRUARY 18, 2020

Banks are increasingly embracing new channels to offer seamless omnichannel services to their customers, but doing so often creates silos that handle large amounts of collected data. Fraud orchestration can help solve this issue as it allows banks to build holistic fraud prevention defense systems and gain 360-degree views of their customers.

Fraud 131

Fraud Customer Experience Compliance Survey 131

PYMNTS

MAY 4, 2020

Customers and merchants rely on their banks and credit unions (CUs) to ensure they have secure, convenient online transactions, and many FIs work to detect fraud by looking for abnormal purchasing behaviors that could indicate something is amiss. Around The FI Fraud Decisioning World.

Fraud 197

Fraud Data Tools Online 197

Gonzobanker

OCTOBER 13, 2020

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ marketplace have made significant investments in their mobile applications centered around improving the client experience. Mobile app store ratings have gone from an average of 4.2 Integrate feedback with app stores reviews.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

MAY 28, 2020

The bank robbers who decades ago would have pulled off in-person heists have in many cases instead become cybercriminals who hack into mobile accounts, purchase stolen credit card information on the dark web and impersonate customers online or over the phone. Staying ahead of fraud requires constant innovation.

Fraud 139

Fraud Mobile Tools Missouri 139

PYMNTS

DECEMBER 27, 2019

But change is in the air, and it’s the intoxicating scent of digital transformation. Specifically, the metamorphic impact of mobile open banking and instant payments has been the first real test of the trust bond that holds CUs together. Digital Unison. Strong balance sheets in key areas like credit card debt ($64.4

Digital Banking 130

Digital Banking Millennials Banking Trends Mobile 130

PYMNTS

NOVEMBER 19, 2019

The fact that fraud is on the rise is not new, nor is it surprising that banks are turning to artificial intelligence (AI) and machine learning to fight back. In the latest Digital Banking Tracker , PYMNTS looks at how banks are currently approaching their use of AI and machine learning in fraud protection and technology innovation.

Fraud 109

Fraud Digital Banking Innovation Data 109

PYMNTS

NOVEMBER 30, 2020

They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. There are other benefits that the function could provide, however, including more robust fraud protection. The report surveyed 2,141 U.S.

Fraud 171

Fraud Data social media Millennials 171

PYMNTS

SEPTEMBER 17, 2019

A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? And, perhaps more importantly, what do they want from digital banking apps that they aren’t currently getting?

Mobile 187

Mobile Millennials Study Digital Banking 187

PYMNTS

SEPTEMBER 18, 2019

Mobile and online banking providers have been upping their fraud protection measures over the last decade, making it more difficult for bad actors to rely on some of the schemes that previously worked in such channels. The Impact of ML on Account Opening Fraud. Cybercriminals are still masters of a thriving trade, though.

Fraud 195

Fraud US Tools Strategy 195

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits. Find the full story in the Tracker.

Mobile 246

Mobile Payments Apple Millennials 246

PYMNTS

JANUARY 24, 2020

Anti-fraud efforts can seem like word salad with exotic ingredients being tossed around: strong consumer authentication ( SCA ), two-factor authentication (2FA), the second Payment Services Directive (PSD2) … you get the idea. Turns out consumers mostly want one thing from mobile banking apps: control.

Mobile 166

Mobile Fraud Millennials Security 166

PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. That’s partially due to a trust factor, which is conspicuously lacking in traditional banking.

Digital Banking 134

Digital Banking Mobile Data Marketing 134

PYMNTS

AUGUST 5, 2019

Perhaps that’s why, in the midst of the seemingly never-ending stream of headlines about data breaches, account takeovers, stolen credit cards and online fraud , the notion of “check fraud” seems something of an outlier for the up-and-coming fraudster looking to make a decent living. The Whole New World of Check Fraud.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

AUGUST 21, 2020

Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. In fact, the majority of 2020’s new accounts have gone to megabanks and digital banks, not to community institutions. Lesher said a few key features comprise a modern, digital-first offering.

Cards 224

Cards Mobile Community Bank Community 224

PYMNTS

SEPTEMBER 19, 2019

This has become a larger problem for FIs as they must not only deal with protecting customers from fraud, but also guard against bad actors armed with 4.1 Account opening fraud is a favorite tactic among such cybercriminals, many of whom rely on these credentials to pose as legitimate customers. billion stolen credentials.

Fraud 144

Fraud Data Mobile Tools 144

PYMNTS

JUNE 12, 2020

As the use of mobile banking apps surges due to the limited access to banks amid the COVID-19 pandemic, the FBI is warning users to beware of cyber attacks.

Mobile 313

Mobile Digital Banking Fraud Security 313

PYMNTS

JULY 25, 2019

Customers have varying banking needs, but the global fraud phenomenon tends to have equal impacts. Banking customers are affected by attacks ranging from phishing schemes to identity scams, and it is still up to FIs to provide accurate and real-time protection regardless of where their customers are located.

Fraud 164

Fraud Marketing US Resources 164

PYMNTS

NOVEMBER 17, 2020

Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been. percent more likely to use mobile banking apps now than they were in 2019, and 51.1

UX 234

UX Mobile Data United States 234

NCR

JULY 28, 2017

This convenience offers many advantages to the consumer, but financial institutions and consumers need to recognize one of the biggest disadvantages of this technological expansion: the increased risk of digital banking fraud. million instances of fraud and two million computer misuse offenses in England and Wales alone. .

Fraud 74

Fraud Digital Banking Survey Security 74

PYMNTS

NOVEMBER 18, 2020

The Federal Trade Commission (FTC) has alleged that the mobile banking app Beam Financial has misled customers about quick transfers of funds, a press release says, with some customers receiving funds late or not at all. Various types of fraud have been on the rise since the pandemic started.

Mobile 162

Mobile social media Fraud Apple 162

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

MAY 28, 2019

There will always be teenagers, after all, and they have significant power and influence, along with a native mastery of mobile and other associated technologies. According to a report on Tuesday (May 28), a France-based “digital banking startup aimed at teenagers” called Pixpay has raised nearly $3.5. million in fresh capital.

Digital Banking 139

Digital Banking Google Mobile Groups 139

PYMNTS

AUGUST 16, 2018

Risk looms large with rampant growth in fraud, however, and financial institutions (FIs) must stay guarded to prevent cybercrime. The question becomes how you use those strengths and capabilities, and that’s really up to each individual bank.”. Reducing Risk By Fighting Fraud. The financial services industry is booming.

Digital Banking 101

Digital Banking Fraud Data Tools 101

PYMNTS

FEBRUARY 26, 2019

In the banking world, amid the continued shift to digital services, the mobile device might just be the fulcrum. According to Sherif Samy, senior vice president of North America at Entersekt , banks have an inherent advantage in place when seeking to bring new features and services to clients: trust.

Mobile 181

Mobile Examples Millennials Digital Banking 181

PYMNTS

AUGUST 15, 2018

Businesses in nearly every industry need to worry about risks, especially when it comes to fraud and security. But those dangers are even more pressing in the banking industry, where bad actors are increasingly attacking financial institutions (FIs) on multiple fronts, and using multiple techniques. Around The Digital Banking World.

Fraud 103

Fraud Report US Digital Banking 103

PYMNTS

SEPTEMBER 8, 2020

Mitek , which provides software and authentication services, said it has upped its game with its release of Mobile Deposit 4.8, a mobile banking app. Its Mobile Deposit solution has been licensed by more than 6,400 financial institutions. The goal is to streamline and automate the onboarding process.

Mobile 130

Mobile San Diego California Survey 130

PYMNTS

JANUARY 20, 2021

FIs must be prepared to support the pandemic-driven shift in consumers’ payment and spending behaviors while also keeping up with new security needs, Chris Tremont , executive vice president of virtual banking for Radius Bank , said in a recent PYMNTS interview. “As More Debit Payments, More Debit Fraud.

Security 130

Security Cards Mobile Fraud 130

PYMNTS

OCTOBER 22, 2018

22) that involves mobile payment services provider Ondot Systems and Citi Ventures. More Mobile Management. It means he or she “can manage functions such as fraud alerts, transaction limits and purchase location restrictions, all from the convenience of an app on their smartphone or desktop,” Ondot says.

Mobile 173

Mobile Payments Security Fraud 173

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Every Transaction Is Assessed for Fraud. FICO’s patented and proven fraud analytic capabilities have helped organizations save $90 billion+ per year. Steps Ahead of Financial Criminals.

Fraud 98

Fraud Cards Analytics Mobile 98

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Make alerts to suspected fraud fast and appropriate. Respect the data.

Digital Banking 52

Digital Banking Security Fraud America 52

PYMNTS

JANUARY 13, 2021

The Office of the Comptroller of the Currency (OCC) granted digital asset platform Anchorage Trust Company a digital banking license, according to a press release Wednesday (Jan. With the national trust bank charter, South Dakota-based Anchorage will become Anchorage Digital Bank , National Association.

South Dakota 131

South Dakota Digital Banking Bitcoin cryptocurrency 131

PYMNTS

SEPTEMBER 13, 2019

Rampant data breaches have left consumers on edge about digital fraud. They are not only anxious that their personally identifiable information may be compromised, but also skeptical that their financial institutions (FIs) would be able to spot fraud when it happens. percent) or using mobile card controls (63.5

Fraud 166

Fraud Mobile Digital Banking Security 166