Citizens Debuts Digital Bank

PYMNTS

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Over the last several years, direct bank deposits have grown six times faster than deposits at traditional banks as consumers have sought innovative new ways to save money,” said John Rosenfeld, president of Citizens Access. “To Citizens Access’ customers can open and fund a new account on a mobile device or computer in fewer than five minutes.

Turning To AI To Reduce Digital Banking Risks

PYMNTS

Banks of all sizes are now looking to reduce the risks they face when doing business, increasingly turning to new and emerging technologies like artificial intelligence (AI) and machine learning (ML) to reduce risk and combat fraudsters. According to a survey conducted last year by the Global Association of Risk Professionals (GARP), 88 percent of bank executives believe AI and ML adoption could provide “a foundational change” for risk management.

Hollywood’s Newest Special Effect, Digital Banking?

PYMNTS

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction.

The growing interest in digital banks

Insights on Business

With few exceptions, “banking hours” are becoming 24/7/365, or whenever and wherever a customer wants to do banking. Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank.

Digital banks are 35+ times more productive than traditional banks

Chris Skinner

I’m launching the new book Digital Human in New York on the evening of April 12. BTW, I’ve also heard a lot of people have been frustrated that Amazon cancelled their pre-orders of the new … The post Digital banks are 35+ times more productive than traditional banks appeared first on Chris Skinner's blog. Blog Index Case Studies Chris Skinner Digital Bank Fintech Future Grid Inclusion Innovation Mobile Numbers Opinion Payments Technology

For Challenger Digital Banks, It’s Game On

PYMNTS

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. The digital-first approach appears to be resonating well with consumers. Gaming The Banking System.

Building A Digital Bank — From Scratch

PYMNTS

“The real ‘move the needle’ opportunity in banking is to build a bank from scratch.”. That’s according to financial services vet and Varo Money CEO and Cofounder Colin Walsh, who told Karen Webster recently that the future of banking, for millennials in particular, lies not in branches but in bots who become money coaches. Millennials, Walsh went on to say, get very, very little, if any, advice at all from their bank about what to do with their money.

U.S. Bank Looks to Expand, But Not with a Digital Bank

Bank Innovation

Digital banks may be sprouting up all over the banking world, but don’t look for one from U.S. The bank is national in terms of […]. Exclusive Features Mobile Online Operations Premium Retail digital banking Finn JPMorgan Chase PNC u.

Digital Bank Tandem Buys British Fintech Pariti

Bank Innovation

based digital bank Tandem closed a deal to acquire fellow British fintech Pariti, a personal money management app in the country with about 95,000 registered users. Exclusive Mobile Payments acquisitions Harrods Bank neobanks Pariti Tandem UK fintech

Finding Value In The Digital Banking Lifestyle

PYMNTS

Consumers have come to expect the ability to bank digitally, but is there a way to make the experience more than just a transaction? PYMNTS: What’s the biggest impact mobile is having on payments and commerce that you’ve experienced?

Paytm Says On Track To Be World’s Biggest Digital Bank

PYMNTS

India-based Paytm Payments Bank not only wants to become the world’s largest digital bank , but also to evolve into a financial services company providing a slew of services like wealth management and trading. 28), Paytm founder Vijay Shekhar Sharma said the company is aiming to have 500 million bank accounts. “We Digital payments was our entry point, we want to become a vertically-integrated financial services company.”.

Is Stand-Alone The Future Of Digital Banking?

PYMNTS

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. They don’t make any sense to a customer – they’re just bank constructs.”. . What’s a traditional bank to do?

Digital Banking Startup Loot Raises $2.9M Series A

Bank Innovation

Another digital banking startup has raised funding this week, this time to expand a current account offering aimed at students and millennials. Capital Exclusive Mobile capital digital banking mobile app neobanks startups

Look Beyond Technology for Better Digital Banking, Fiserv Says

Bank Innovation

EXCLUSIVE—With mobile banking services offered at the majority of financial institutions, innovating the digital space is becoming more important in the fintech ecosystem, especially for smaller players like regional banks or credit unions.

In Digital Banking Age, Personal Touch Still Matters

PYMNTS

Technology has brought transparency and speed to financial interactions, including those between banks and their customers. But must everything be at arm’s length, a technology-enabled hit-and-run where banking is ruled by apps and apps alone? Human interaction still matters and, for some smaller players in the banking realm, can make all the difference in providing a positive experience that will keep customers in the fold.

Digital Banking Startup Alkami Secures Series D Funding

PYMNTS

Alkami Technology , a startup providing banks and credit unions with digital banking technologies, has announced new funding. In an era of digital transformation , our clients, who consist of credit unions and banks in the U.S., count on Alkami to inspire and power their digital strategies through enhancing value, growth, service, efficiency and relationships,” said Alkami CEO Mike Hansen in a statement.

What's Missing in Digital Banking? Empathy

American Banker

Increasingly, our conversations about digital banking are only about technology. We must expand our dialogue to include ways to make digital banking empathetic. digital-banking mobile bank-technology

How Facebook Became Fast Friends with Digital Banks

Bank Innovation

EXCLUSIVE - Before social media platform Facebook became a popular channel for digital banks to offer banking features to its customers, let’s not forget that FB was first and foremost an important advertising tool for banks to reach a younger audience.

Qonto Opens Digital Banking Doors To Corporates

PYMNTS

French startup Qonto has officially launched its corporate digital banking solution. The company said this week that businesses can now open a bank account on its website, with customers able to access digital and mobile banking services for a monthly fee. Reports said Qonto wants to be the N26 of business banking.

New Tracker: Business Banking’s Mobile Momentum Mounts

PYMNTS

American consumers have fallen for mobile banking apps, but up to now, most businesses were not seemingly showing apps the same love. Despite that, the vast majority of American companies, particularly small businesses, have yet to adopt mobile financial management apps.

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4 winners and losers from the American Banker Digital Banking 2018 Conference

Gonzobanker

Attendance at American Banker’s Digital Banking conference has grown significantly since I was here in 2016, reflecting the obvious interest levels in digital, yet the vibe remained largely the same as two years ago…. Is voice banking even a blip on your digital roadmap?

Barclays on quest to gamify digital banking

BankNXT

Collaboration between fintech specialists and banks is set to become the primary engine of innovation (and gamification), says Daoud Fakhri. Barclays on quest to gamify digital banking on BankNXT.

Most U.K. Customers Would Not Choose a Digital Bank Over a Traditional One

Bank Innovation

Long before PSD2 arrived ( the European regulation that requires banks to open their platforms to fintechs), the U.K. had already established itself as a hub in Europe for digital banks like Revolut, Monzo etc.

Digital banking's key trends: Demand, competition, mobile on the rise

BankThink

Consumers around the world are increasingly accessing banking solely through digital means, according to new global studies by Oracle and the World Bank. Bank technology International banking Digital banking Fintech Mobile banking PFM Digital payments

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How digital banking is changing customer behavior

BankThink

Here are some major ways that mobile banking, P-to-P payments and fintech are changing banking. Mobile banking Mobile payments Mobile wallets Digital banking Millennials Generation Z Bank technology

Postbank Kenya Rolls Out Mobile Banking Platform

PYMNTS

In an effort to take advantage of mobile phone penetration, Postbank Kenya has launched a new banking service. The mobile offering, which is called M-Chama, is geared toward small groups, KBC reported. M-Chama is designed to make banking more convenient for groups: With the service, groups do not have to visit a brick-and-mortar location of a bank or automated teller machine (ATM) to conduct their transactions.

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HDFC Loops India SMEs Into Digital Banking

PYMNTS

HDFC wants to connect small businesses in India into digital banking, and has launched a new unit as part of the initiative. Reports Thursday (June 30) said HDFC has launched SM@Bank , what it says is a full-fledged digital banking service for SMEs in the country that enables 24×7 access via mobile device or computer to financial services. B2B Payments B2B eBanking HDFC mobile banking small business banking SME banking What's Hot In B2B

Digital banking priority: Make it personal

BankThink

Banks such as Citigroup, Regions and TD have decided they need to offer mobile customers truly customized experiences. Digital banking Mobile banking Customer experience Customer-centricity PFM Machine learning Artificial intelligence Analytics Bank technology Consumer banking Citigroup Regions Bank TD BankThey are experimenting with different ways of doing so that come across as helpful without being intrusive.

As Digital Banking Advances, Denmark Sees 60% Jump in Card Fraud

Bank Innovation

As online banking becomes more popular, countries are grappling with cybersecurity. In Denmark, the advent of digital banking also saw almost a 60% jump in card fraud, Bloomberg reported yesterday.

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Digital Bank or FinTech? You’re not a digital bank…

Banking 4 Tomorrow

If you listen to the Breaking Banks AM Radio Show today (also available via stream and podcast) you’ll hear a spirited rematch of the Great Digital Banking Debate that Michal Panowicz and I had on Twitter a few weeks ago. Mobile Banking Payments Retail Banking Strategy Technology Innovation Twitter Bruce Lee chris skinner digital bank Financial Brand Jim Marous mBank Michal Panowicz Moven

O-Mobile to provide support to SMEs via blockchain-based digital banking

The Paypers

(The Paypers) Fintech company O-Mobile has unveiled strategies to support not less than 500,000 small and medium enterprises (SMEs) through a blockchain-based digital banking system

Bank Of America Deploys Biometrics For Enterprise Mobile Banking

PYMNTS

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance. According to Tom Durkin, Bank of America ‘s head of digital channels, financial institutions have a new opportunity to embrace this development.

Fintech expert Maule to join British digital banking startup

BankThink

Digital banking Mobile banking Fintech Bank technologySam Maule is set to head up North America expansion for 11:FS.

8 takeaways from Digital Banking 2018

BankThink

From the opportunities — and threats — in artificial intelligence to envisioning a world in which "Wi-Fi is like air," here is what everyone was buzzing about at American Banker's Digital Banking conference. Bank technology Digital banking Mobile banking Fintech Artificial intelligence Internet of things Cathy Bessant Bank of America U.S. Bank JPMorgan Chase Umpqua Bank

TRENDING: AI Tech That Doesn’t Break The Banking Experience

PYMNTS

Digital banking offerings might not be new in countries like the U.S. And, in regions where digital tools have long been available, new innovations are providing more intelligent financial insights than ever before. . Around The Digital Banking World .

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What it takes to build a digital bank

BankThink

EQ Bank, BankMobile and solarisBank offer insights to how they built their digital-only banks with design thinking, new products and money management tools. Digital banking P-to-P payments PFM Mobile banking Bank technology

NEW REPORT: US Bank On Fraud-Fighting AI

PYMNTS

But those dangers are even more pressing in the banking industry, where bad actors are increasingly attacking financial institutions (FIs) on multiple fronts, and using multiple techniques. Around The Digital Banking World. Bank Turns To AI To Reduce Risk.

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FSS Mobile Pay

Mobile Payments Today

Digital banking is the new normal. Digitally-empowered consumers, shaped by their experiences with new age companies want it all. They are looking for relevant, convenient, and frictionless experiences - combining the latest in digital banking with human interaction

Mobile 100

Digital Banking Consumers Still Don’t Fully Trust Online Bill Pay

Bank Innovation

DataBank Exclusive Innovations Lending Mobile Online Payments PFM Premium Bank of America Fiserv JPMorgan Chase Wells FargoConvenience, not trust, is why people choose to pay their bills online, according to Fiserv’s quarterly report on consumer payment trends. The report, titled “Expectations & Experiences: Consumer Payments,” was released last week. It revealed that while 59% of consumers surveyed paid bills online, more than half of them said they did not trust the […].

Online 115

Digital bank in a box: Fintech offers branding tool

BankThink

Nymbus is offering its bank clients a service to create a digital brand under their existing charter in as little as 90 days. Bank technology Digital banking Mobile banking Online banking Fintech Millennials Platforms

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