Insights on Business

JUNE 14, 2017

increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. They are tech savvy, mobile and social. More than ever – millennials seek customized experiences without a corresponding increase in prices.

Marketing 156

Marketing social media Millennials Customer Experience 156

PYMNTS

NOVEMBER 15, 2017

Fashion retailer Forever 21 revealed that it has suffered a data breach at some of its stores. With the opening of this new store, which already has 13 locations at GGP malls, the retailer will have the opportunity to experiment and focus more on social media-friendly millennials.

Los Angeles 151

Los Angeles social media Millennials Retail 151

PYMNTS

JANUARY 22, 2020

Among the keys to that approach, according to Parsons, are significant advances in data collection and analysis, along with new retail technologies (voice, augmented reality) that both fuel the new omnichannel push and spark consumer interest in those newer retail experiences. Trust Issues.

Retail 137

Retail Millennials New York City social media 137

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. consumers shop and pay — today and in the future.

Millennials 222

Millennials Study Course Trends 222

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. Making faster payments more secure. That can be a tremendous help.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

MARCH 28, 2016

Plus, new research uncovers just how vulnerable employee information is to corporate hackers, why businesses aren’t interested in moving on from checks and how millennial procurement officials are tapping into Facebook to source for their firms. All the data gets broken down below. That’s not exactly impressive.

social media 100

social media Payments Millennials Survey 100

PYMNTS

MARCH 21, 2017

Before a certain social media giant started participating in the chatbot scene, consumers were required to download various apps on their devices for access. After the social media site’s Messenger announcement last April, we’ve seen more businesses clamoring to move into the chatbot game.

social media 110

social media Study Millennials Data 110

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks are uniquely trusted by consumers, Singh noted, and this is a statement backed up continuously by data.

Mobile 169

Mobile Study Security social media 169

PYMNTS

SEPTEMBER 4, 2019

In an interview with PYMNTS, Richard Noguera , chief information security officer at Yapstone , discussed the findings of the playbook titled “ Meeting the Millennial Need For AI-Powered Visual Shopping.”. Presenting the right images of the right products at the right time can be just as much art as data science. The Front End.

Millennials 110

Millennials Data social media Analytics 110

PYMNTS

JANUARY 17, 2017

Today, there’s a major gap in market between the data that relying parties have to verify consumer identity and what is needed to authenticate them with certainty. Consider that roughly 63 percent of millennials don’t have credit cards, and some have no plans anytime soon to embark on major life purchases, such as buying a home or car.

Millennials 100

Millennials Data Fraud social media 100

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry. As it appears to be, catering to teen shoppers is a rough task for most retailers.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry. As it appears to be, catering to teen shoppers is a rough task for most retailers.

Retail 114

Retail social media Online Mobile 114

PYMNTS

DECEMBER 3, 2019

The drive toward frictionless but secure consumer experiences in other parts of the economy is also leading consumers to expect more from their financial institutions. The PYMNTS research, in collaboration with Entersekt, provides further data to illustrate what’s at stake for many banking and CU customers. Specific Controls.

Mobile 137

Mobile social media Millennials Exercises 137

FICO

DECEMBER 5, 2022

Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. Yet along with digital adoption, FIs are also butting up against entrenched consumer thinking that creates security risks. Tue, 07/02/2019 - 02:45.

Survey 52

Survey Fraud Digital Banking social media 52

Abrigo

MAY 5, 2022

In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. If you have an interesting podcast to share, please send it to marketing@abrigo.com.

Community 195

Community Lending Maine Resources 195

PYMNTS

AUGUST 26, 2016

This time, a number of Australian retailers and payments associations are supporting three Australian banks that want Apple to give third-party access to its secure NFC module for Apple Pay. Apple Again Trying Social Media Apps. Apple again is fighting off demands to open its source code.

Apple 100

Apple social media Retail Strategy 100

PYMNTS

AUGUST 7, 2018

A potential consumer might visit a social media site, or a site devoted to, say, home cooking, with the main goal of reading content, learning something or digitally hanging out with like-minded people. Contextual Commerce Landscape. First, here’s a quick definition of contextual commerce. I’m happily surprised.”.

Meeting 110

Meeting social media Report Retail 110

PYMNTS

NOVEMBER 13, 2019

He said the global economy had been marked by the emergence of new technologies and social media, eCommerce platforms and all manner of promotions delivered across smartphones and tablets. That’s especially true with the continued rise of millennials, who seek instant engagement from the brands with which they interact.

Millennials 118

Millennials social media Retail Cards 118

Abrigo

OCTOBER 15, 2014

Groupe BPCE, France’s second largest bank (by customers), has utilized the API of the global social media giant Twitter to allow their customers to transfer money via a tweet. Offering convenient ways to bank can be an appealing option to draw in those new customers, particularly for the millennial generation.

social media 150

social media Apple United States Innovation 150

PYMNTS

MAY 26, 2017

The lack of payment innovation could increasingly become an issue as more millennials become parents and consider activities for their families. According to a recent study , over 16 million millennial women (born between 1981 and 1997) have children, and that number is expected to grow.

Marketing 115

Marketing Payments Community Millennials 115

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. When convenience is valued, banks should provide security-rich services through digital channels.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

DECEMBER 31, 2016

The startup drew jealous ire from competitor Facebook/Instagram , success from millennials and confused befuddlement from baby boomers this year, along with a $1.81 Resolution: Security, security, security. But it’s not just user data and security questions. billion funding round back in May. Oh, chatbots.

Apple 109

Apple Security social media Study 109

Filene

MARCH 3, 2016

The results of our study document the launch of " It’s a Money Thing " among 10 credit unions that piloted and reported data about the program. Yet Millennials face financial challenges that threaten their economic success. Millennials also have significantly low levels of emergency savings, making them financially fragile.

Millennials 28

Millennials social media Study Washington 28

Banking 2020

APRIL 28, 2015

At this juncture, customer experience is primarily decided by speed, anytime-anywhere-any device banking, security and simple intuitive clicks. Digital Banking with Digital Face: There has been a massive behavioral and thus expectation shift in the customer relationship, especially among millennials.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Banking 2020

NOVEMBER 27, 2015

No one understands this trend better than those pesky millennials. The report makes clear that while winning over millennial customers is hard enough, keeping them can be even harder. At the same time, credit unions chalked up 3% growth in new millennial customers. This represents major shift in preferences.

Millennials 40

Millennials Survey social media Online 40

PYMNTS

DECEMBER 12, 2016

Mobile technology has also helped to make the transactions more secure, continued Jain. Offers can also be targeted to different demographics, such as millennials. And, he noted, the integration of things like location-based services can remind these users of when to use their gift cards.

Cards 100

Cards Mobile Branding Retail 100

William Mills

MAY 11, 2016

Race Data – @RaceDataSystems – [link]. Turn data into energized relationships. Race dashboard: Large data set to work with. Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Lots of useable data. ^KT.

Video 40

Video Mobile social media Analytics 40

PYMNTS

OCTOBER 16, 2019

The rise of 5G networks will also enable these devices to communicate more data across longer ranges, which is one of the reasons why investment in IoT is picking up. IoT devices still have a number of security weaknesses that providers must address as the technology becomes a larger part of consumers’ daily lives.

Millennials 191

Millennials Fraud social media Florida 191

PYMNTS

JANUARY 14, 2021

Up-to-date customer addresses can unlock a wealth of valuable data for these firms that can be extrapolated to understand sales territories and more closely target demographics with specific products and services. Inaccurate address data can result in unsuccessful deliveries, miscommunications with customers and missed sales opportunities.

Analytics 170

Analytics Data Study Millennials 170

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:08 pm NuData Security – @NuDataSecurity – [link].

Video 40

Video Lending social media Analytics 40

PYMNTS

AUGUST 26, 2019

Much has been written about artificial intelligence (AI)-powered tools for fraud detection and security. Visual search has held promise for online retailers for some time, especially since offering more visual content can engage tech-savvy millennial and Gen Z consumers. What else can it do, though, especially for online marketplaces?

Customer Experience 109

Customer Experience Millennials Retail social media 109

CB Insights

SEPTEMBER 24, 2018

Get a data-driven look at the wellness economy. Modern-day “wellness” refers to holistic healthy living characterized by physical, mental, social, and spiritual well-being — and the buzzy trend is gaining traction across multiple industries. Meet Maya, our hypothetical wellness-focused millennial consumer. Looking Ahead.

Trends 76

Trends Branding Examples Industry 76

CB Insights

NOVEMBER 6, 2018

GAFA’s search data, smart home devices, advertising and marketing capabilities, and more offer compelling use cases for the beauty industry. Search data helps brands understand shopper preferences. Google’s search data helps brands understand beauty shopper preferences. get the free 39-page beauty tech report.

Google 72

Google Apple Industry Branding 72

PYMNTS

DECEMBER 26, 2018

And more often than not, the podcast discussions include PYMNTS research reports and original data, sometimes in collaboration with others. A good education on this online retail trend — an education backed by original data — comes from Azita Habibi, business development lead at Braintree , a payments services firm owned by PayPal.

blockchain 157

blockchain Payments Online Innovation 157

NCR

AUGUST 24, 2016

However, these services also need to manage risk, meet the bank’s compliance obligations and improve its security. Younger customers, and in particular the so-called ‘millennial’ generation’, have grown up in a time where 24/7 availability of personalized services is the norm.

social media 40

social media Meeting Compliance Security 40