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The Holy Quest for CRM in Anytown, USA

Gonzobanker

DoRight, Calvin’s son and present-day CEO, realized that the bank’s growth across counties, states and lines of business had made managing relationships much more involved than the ol’ nod to a customer on Main Street in the morning, an approach that had always worked well for his father. Fast forward to modern times, when Thomas B.

System 134
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CoPilot for Banks – 7 Steps Before Integrating Generative AI

South State Correspondent

Microsoft’s Office 365 CoPilot, the integration of the Microsoft version of OpenAI’s Chat GPT into the Office suite, represents the fastest, and likely safest way, to integrate the latest technology within your bank. However, the technology is not without its risks. What is CoPilot for Banks?

Training 195
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Take Advantage of FSI Data to Illuminate Customer Relationships

Perficient

The other is a credit union that I signed up with because they offered a particular lending product. While some companies offer unique products and experiences that are tough to avoid, most organizations have a massive cross-sell/up-sell opportunity. Open accounts digitally without the need to sign papers in person.

Data 294
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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

The concept that we allow the customer to choose how they want to bank often enables the bank to be passive in its position and give up agency. In this article, we look at cell phone tracking data for about 1,000 branches across the industry to derive insights to help banks increase branch engagement and boost branch profitability.

Data 195
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How Banks Are Using AI for Document Intelligence

South State Correspondent

Each document contains an extensive array of data. The challenge is that most of the data in documents are “dark data” or unstructured data that is hard to find, analyze and manipulate. There are three ways to take unstructured data in a document and turn it into an asset of material value.

Training 448
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The top lending & credit risk blogs of the year

Abrigo

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. They’ve also focused on managing interest rate risk in a rising rate environment. You might also like this resource, Abrigo's "2022 Loan Review Benchmark Survey Results."

Lending 221
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Interest rate risk management in a rising rate environment

Abrigo

You might also like this video on managing interest rate risk. Takeaway 3 Diving deeper into depositor pricing and evaluating loan pricing to ensure compensation for the risk are among strategies to manage interest rate risk. 4.75% over the course of 2022 and 2023. 4.75% over the course of 2022 and 2023. 1, 2022, to the current day.