FICO

MARCH 1, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Digital lift-and-shift is not a strategy! Respect the data. Be fascinated by your customers, not your technology.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

Perficient

DECEMBER 2, 2020

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. If they can get a good handle on their data, fantastic things can happen. A lack of technology?

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Data Customer Experience Case Study Branding 294

PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We Knowing the Customer.

System 226

System Digital Banking Guidelines Online 226

PYMNTS

NOVEMBER 20, 2020

Studies have shown that CUs must personalize their in-branch and digital offerings with products and services tailored to individual members’ needs to stay competitive. Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks.

Technology 253

Technology Indiana Michigan Tools 253

PYMNTS

OCTOBER 11, 2019

In restaurant technology, cloud kitchens have emerged as a new model driven by the rise of online ordering. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). All this, Today in Data. 46B: Approximate amount of U.S.

Trends 122

Trends Innovation Technology Marketing 122

Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. That’s a whole lot of consumers, all of whom come with unique expectations, needs, and data.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

SEPTEMBER 11, 2019

The push toward digital banking seems an inexorable one, with the technology and demographics acting as tailwinds, and where governments have increasingly gotten into the act of promoting digital banks (the pure-play kind) and making forays into bits and bytes, where once paper and face-to-face transactions reigned.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

BankInovation

SEPTEMBER 24, 2021

API integration provider and data network Plaid this week announced a new partnership with digital banking platform Q2 to offer customers a secure, reliable means to connect accounts to apps and services.

Digital Banking 98

Digital Banking Security Data Technology 98

PYMNTS

JULY 1, 2020

However, CO-OP’s overall data from its network of 30,000 ATMs didn’t show a lot of people loading up on cash. CO-OP is also pushing into technology that combines contactless cards with ATMs or ITMs. A Data-Driven Future. Adapting to Changing Consumer Needs.

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ATM Digital Banking Data Video 250

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. He offered as another example the ability to pay an energy bill — and find out through real-time data what the average rate is for a given suburb.

Digital Banking 134

Digital Banking Mobile Data Marketing 134

PYMNTS

SEPTEMBER 23, 2020

British banks spend upward of £6.7 billion) annually on cybercrime prevention efforts, according to a recent study, with many of these investments devoted to cloud-based systems that harness data analytics. Technologies like video onboarding and AI have shown promise in facing this threat, but each is vulnerable when deployed alone.

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Technology Report Fraud Study 208

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

JULY 29, 2019

The big deal is now complete: Fiserv announced this morning (July 29) that it has completed its acquisition of First Data Corporation. The two massive firms first inked the deal earlier this year, which will see Fiserv purchase First Data for $22 billion in an all-stock transaction. He also noted that outside the U.S.,

Data 185

Data Leadership Taxes System 185

PYMNTS

OCTOBER 21, 2020

Interra signed a multi-year agreement with Lumin Digital and anticipates it will be on the platform by May 2021. “We We chose Lumin Digital because of their new and fresh approach to how internet banking is handled through their innovative cloud-native technology,” said Amy Sink , chief executive officer, Interra.

Digital Banking 150

Digital Banking San Francisco Indiana Analytics 150

PYMNTS

JANUARY 2, 2020

The former head of technology at Barclays, Mark Hipperson, is launching a digital bank called Ziglu that will serve both crypto and fiat accounts, according to a report by Cointelegraph. challenger bank. Open banking allows customers to share their financial data with other people and companies.

Digital Banking 137

Digital Banking cryptocurrency Bitcoin Course 137

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

Chris Skinner

NOVEMBER 23, 2017

We have to realize that no one is going to destruct or even possibly disrupt banks. It has not happened in my lifetime of working with technology in banks, and I don’t think it … The post Data is the new currency appeared first on Chris Skinner's blog.

Data 288

Data Technology Digital Banking Fintech 288

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Respect the data. Be fascinated by your customers, not your technology. Digital Lift-and-Shift Is Not a Digital Banking Strategy.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

OCTOBER 21, 2020

The pandemic has shifted priorities in regulatory policy tied to the financial services industry — and for Europe, it is heralding the emergence of a data-driven economy. The trends toward modernizing the banking system were only accelerated by lockdowns and shutdowns of brick-and-mortar locations. “If Ready for Digital Currencies? .

Data 317

Data Regulation National Examples 317

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

NOVEMBER 24, 2020

The pandemic is reshaping banking. Generationally, we’re seeing individuals who maybe weren’t accessing their card accounts or their banking accounts on a regular basis through digital,” he said. Getting Customers Used To More Self-Service.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

BankInovation

AUGUST 19, 2021

An automated database migration for core platform Episys and a toolkit with APIs for third-party solutions for digital banking suite Banno were among the technology deliverables touted by Jack Henry CEO David Foss during Wednesday’s earnings call.

Technology 98

Technology Digital Banking Data 98

PYMNTS

AUGUST 4, 2020

The writing has been on the wall: PYMNTS research has found that though most people are satisfied with their in-place relationships with banks, only about 40 percent of people would be “extremely” or “very” likely to bring their banking relationships to Big Tech or FinTechs.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

OCTOBER 7, 2016

Technology has brought transparency and speed to financial interactions, including those between banks and their customers. But must everything be at arm’s length, a technology-enabled hit-and-run where banking is ruled by apps and apps alone?

Digital Banking 193

Digital Banking social media User Experience Technology 193

PYMNTS

JANUARY 31, 2020

Financial institutions (FIs) and merchants in the European Union (EU) have had some time to get used to both the General Data Protection Regulation (GDPR) and the revised Payment Services Directive (PSD2). Around The Data Protection And Security World.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

JULY 23, 2020

And in banking, the pandemic has transformed how a sizable share of clients interact with their financial institutions , with one major bank seeing a spike in daily mobile check deposits. All this, Today in Data. 72%: Increase in FinTech app usage in Q1 2020. 10: Number of categories of livestreaming shows on Popshop. $3M:

Technology 166

Technology Retail ATM Data 166

PYMNTS

JUNE 3, 2020

Many have been carefully coordinating their digital offerings to move away from outdated core banking infrastructures, but they must pick up the pace on their innovations. Digital technologies that can be quickly developed and integrated into banks’ platforms, particularly those that enable faster payments, will therefore be critical.

Digital Banking 131

Digital Banking Mobile Tools Online 131

PYMNTS

AUGUST 9, 2019

Commercial payments firm Bottomline Technologies is doubling-down on data intelligence after posting an 11 percent year-on-year increase in subscription and transaction revenues for the fourth quarter of fiscal year 2019, the company announced Thursday (Aug. Digital Banking IQ. 8) after market close.

Data 134

Data Analytics Digital Banking Cards 134

PYMNTS

APRIL 30, 2020

CUs that are adapting to an online-only banking reality thus also have to keep an eye out for more fraud schemes and are turning to technologies such as machine learning (ML) and data analytics to keep online data and transactions as secure as possible. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

OCTOBER 11, 2018

Europe’s largest banks have landed in the hot seat, thanks to a recent Fortytwo Data report that found 90 percent had been sanctioned for money laundering activities. Now, a new report is shining a spotlight on European banks’ lackluster performance in another area: small business (SMB) services.

Digital Banking 172

Digital Banking Survey Online Report 172

BankInovation

NOVEMBER 15, 2021

Every journey that requires artificial intelligence, machine learning or the data lake — all those journeys are directly powered by the AI technologies […].

Digital Banking 98

Digital Banking Software Data Technology 98

The Financial Brand

SEPTEMBER 14, 2020

An important component of digital banking transformation is the ability to provide credit across digital platforms seamlessly and on demand. The post Data and Advanced Technology Are Transforming Digital Lending appeared first on The Financial Brand.

Lending 43

Lending Technology Data Digital Banking 43

PYMNTS

JULY 8, 2019

The system has always had its flaws, noted Alain Meier, CEO of Cognito – but in a pre-digital banking world where onboarding was a multi-day process, it wasn’t completely out of step with modern practices. The entire world has gone digital – particularly when it comes to commerce and financial services.

Compliance 202

Compliance Data System Fintech 202

FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Respect the data. Be fascinated by your customers, not your technology.

Customer Experience 52

Customer Experience Digital Banking Video eBook 52

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

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System Digital Banking Tools User Experience 268