PYMNTS

DECEMBER 28, 2016

Activewear brand Fabletics , which was co-founded by Kate Hudson in 2013, announced plans for a retail expansion across the U.S. The company confirmed that the new locations will bring the brand’s total retail store count to 30 locations throughout the U.S.

San Diego 190

San Diego San Jose San Francisco Indianapolis 190

PYMNTS

NOVEMBER 2, 2018

Digitally native brands often test the retail waters with pop-up shops, and, after some offline success, they may expand their concepts with permanent locations. In preparation for the holiday season this year, the retailer has updated its website and also plans to have a larger array of electronics, toys and fashion products.

New York 116

New York Los Angeles Retail New York City 116

PYMNTS

FEBRUARY 7, 2019

. “Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116

Ohio Montana Wyoming Columbus 116

PYMNTS

MARCH 12, 2019

Instacart said customers in participating states will now see a new in-app banner that lets them shop directly from beer, wine and spirit “aisles” of select retailers on the Instacart marketplace. and is available from one-third of its 300-plus retail partners. ”

North Carolina 109

North Carolina Washington Nebraska Kentucky 109

PYMNTS

DECEMBER 14, 2017

Pet goods retail chain PetSmart announced Thursday it had opened 28 new brick-and-mortar storefronts in North America during the quarter that ended Nov. In addition to our store growth, we continue to take steps to further enhance the customer experience. 1, 2017, with new locations spanning the United States and Canada.

Puerto Rico 109

Puerto Rico South Carolina New Hampshire Idaho 109

PYMNTS

JANUARY 22, 2019

These are some of the ways that retailers from Walmart to Publix – as well as Kroger , Albertson’s and ALDI – are bringing grocery shoppers through their doors or other sales channels. Almost a quarter — or 24 percent — of customers in the survey sample preferred Walmart. Almost one in 10 — or 7.8

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

NOVEMBER 20, 2019

. “7Voice takes 7NOW ordering from screen to voice, enabling customers to order in whatever way they prefer that is most convenient to them,” said Raghu Mahadevan, 7-Eleven’s vice president of the digital customer experience. Using real-time tracking, customers can find out when to expect their orders to arrive.

Google 100

Google Dallas Samsung Texas 100

PYMNTS

NOVEMBER 4, 2019

BBVA USA, which has a large presence in Alabama, Texas, Arizona, New Mexico and Colorado, has worked with Prosper to provide its institutional knowledge of HELOC applications while the new initiative was being developed. “We

Alabama 100

Alabama New Mexico Arizona Colorado 100

PYMNTS

NOVEMBER 4, 2019

BBVA USA, which has a large presence in Alabama, Texas, Arizona, New Mexico and Colorado, has worked with Prosper to provide its institutional knowledge of HELOC applications while the new initiative was being developed. “We

Alabama 100

Alabama New Mexico Arizona Colorado 100

PYMNTS

OCTOBER 23, 2020

In the longer run, the service will grow over the next several months to the grocer’s 570 retail locations throughout California, Illinois, Pennsylvania and Florida. Amazon Fresh, a new physical retail concept from Amazon, is setting up shop in four locations in the Chicago market, the Chicago Tribune reported.

Arizona 170

Arizona Chicago Georgia Phoenix 170

PYMNTS

MARCH 12, 2019

For physical retail, and department stores in particular, it’s both the best of times and worst of times. The headline topping the news this week was that, in 2019, more than 4,800 retail locations have or will close. certainly don’t make for compelling reading for retail executives.

New York 144

New York Retail Branding Online 144

PYMNTS

JUNE 21, 2018

The old model of opening a retail store with merchandise as a main focus of the space may not appeal to today’s consumers – millennials in particular. This generation values experiences, not just tangible goods. Cities such as Plano hold promise for retail, for example, as they are fast-growing locations with many employers.

Millennials 109

Millennials Fort Worth Los Angeles San Francisco 109

PYMNTS

APRIL 3, 2019

We are starting to see things like loyalty scheme[s], but, by and large, it is so far behind the rest of the retail industry,” said Diebold Nixdorf ’s Director of Service Station and C-Stores Ulrich Seemann to Karen Webster in a recent conversation about the progress of innovation in the segment.

Innovation 145

Innovation Retail Mobile Texas 145

PYMNTS

JUNE 29, 2020

Walmart is looking to take its expertise at building retail supercenters and driving down costs and apply that to healthcare. The retail giant has been slowly wading into healthcare services, operating about two dozen low-cost clinics in Georgia, South Carolina and Texas. We’re not in retail healthcare,” he said.

US 130

US South Carolina Georgia Texas 130

PYMNTS

JUNE 19, 2018

Warehouse clubs may conjure up images of cavernous stores stocked high with merchandise as far as the eye can see, but Walmart ’s Sam’s Club is taking a different approach with a new store in Texas. The new brick-and-mortar location will come chock-full of new retail innovations, but the store won’t carry a plethora of items.

St. Louis 109

St. Louis Dallas Retail Innovation 109

PYMNTS

OCTOBER 26, 2016

In a statement, Faisal Masud, executive vice president of eCommerce and customer experience at Staples, said: “Staples and IBM have combined the power of Watson technology with Staples’ expertise in helping small and medium businesses to transform how companies shop for everything they need for their office.”

Austin 100

Austin Texas New York System 100

PYMNTS

OCTOBER 16, 2018

Such offerings can help QSRs bring in customers: According to the PYMNTS Restaurant Readiness Index , 62 percent of consumers said the availability of digital innovations would make them more likely to visit in the future. With the addition of kiosks, McDonald’s is focusing on customer experience and choice.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

OCTOBER 5, 2019

Paul, Minnesota; Dallas, Texas; and Oakland, California – in what has become known of late as the library fee amnesty movement that has been quietly (they are libraries after, all) picking up steam in 2019. But perhaps the scourge of library fines is migrating to the past. Why Libraries Are Killing the Fines Nationwide .

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188

Gonzobanker

DECEMBER 22, 2020

times tangible book for the attractive geographic footprint of BBVA weeks before the COVID vaccine starts to ship should spell accretion and strong future strategic positioning for PNC, especially in Texas where a brain drain from California led by Elon Musk will continue. The Tiny Bank that Did It Award UBank of Texas.

Idaho 170

Idaho Community Industry Strategy 170

Gonzobanker

JULY 10, 2020

Elevate priorities that support digital, automation and customer experience. Major retailers have announced closings of 8,700 locations in the United States since the start of the pandemic. Regulators will amp up their safety and soundness game in early 2021, especially for the institutions with Texas ratios out of line.

Risk Management 88

Risk Management Capital Strategy social media 88

PYMNTS

DECEMBER 13, 2019

Grocery retailers are making it easier for consumers to shop with their mobile devices through digital innovations. Chief Digital Officer Jag Bath said per a post , “The new My H-E-B mobile app is a perfect example of how we are investing in new technologies to enhance our digital services and establish H-E-B as a digital retail leader.”

Retail 131

Retail San Antonio NV Houston 131

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

Gonzobanker

DECEMBER 17, 2021

But this was a huge endorsement of FIS’ core modernization strategy, of Code Connect as an emerging API superstar, and of Commercial Express as a proof point that next gen cores aren’t just for retail banking. Man, this is the bread and butter of retail banking and credit unions. Now, about that execution…. Man That’s a Cruddy Market.

Fintech 142

Fintech Strategy Leadership Lending 142

PYMNTS

JULY 18, 2018

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience.”.

Los Angeles 100

Los Angeles Seattle Texas Washington 100

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage.

Chicago 97

Chicago Retail Branch Design Training 97

Tomorrow's Transactions

APRIL 2, 2015

This is why I was so interested to see USAA Bank (based in San Antonio, Texas), a bank that is well-known for being highly focused on customer service and innovative in the use of new technology to improve the customer experience, roll-out face-recognition for mobile phones using the technology of one of Consult Hyperion’s clients, Daon.

San Antonio 30

San Antonio Marketing Mobile Course 30

Social Assurance

NOVEMBER 6, 2020

What stood out to me as we plan for year-end and are developing marketing budgets and plans for 2021, was that banks need to address human capital in two ways: culture and employee engagement, and investments in human capital to “upskill or reskill,” – a great concept shared by Shelly Loftin, SVP Retail, Payments, and Lending.”

Marketing 12

Marketing Conference Minneapolis Analytics 12

Gonzobanker

DECEMBER 20, 2019

Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. In a state that wears autonomy on its chest, it was a bold move for two successful players to collaborate and create a $50 billion powerhouse and the largest independent bank in the great state of Texas! Credit Union Merger of the Year.

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

SEPTEMBER 17, 2018

Store brands from retailers were seen as down-budget choices. Target’s Cat & Jack kids’ line has delivered double-digit results since its 2016 launch, even as traditional retailers struggle to stay afloat. Clothing: how retailers are attempting to escape the industry apocalypse by introducing store brands.

Industry 67

Industry Branding Retail US 67

Gonzobanker

JUNE 26, 2019

The contact center has been rapidly gaining popularity for CRM platforms in retail-oriented credit unions. Credit Union of Texas used MuleSoft ( purchased by Salesforce last year ) to tackle digital banking improvements. CRM Use Cases That Deliver Value. Contact Center. The advantage is two-fold: growth and efficiency.

Idaho 129

Idaho Michigan System Lending 129

PYMNTS

APRIL 27, 2019

The Alamo Drafthouse Cinema started out in Texas 20 years ago as a passion project of Founder Tim League, who longed to combine the dinner and movie experience in a more meaningful way, despite the fact that he admittedly knew little about either – other than that he loved both. “We

Payments 141

Payments Video Operations Texas 141

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Silver Fusion Retail Outlet: Where Snowbirds Shop”. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. InSpirAve is transparent pay-for-performance model where we create incremental revenue for retail and financial institutions.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

JUNE 17, 2020

Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Customer service: Customer experience goes virtual with conversational AI. Retail: Shopping goes even more online as grocery joins the e-commerce ranks. But it only accounted for about 6% of the wider grocery retail market.

Industry 101

Industry Technology Online Video 101

CB Insights

OCTOBER 10, 2017

Robinhood’s goal was not to build an app for day-traders or portfolio managers; it was to build an app for the first-time retail investor. And it would be a constant challenge to keep them from hurting the customer experience. Texas — #13 in Credit Karma searches. We’re making investing accessible to young people.

Tools 78

Tools Millennials US Maine 78