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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

The health crisis has forced the sector to hasten its use of technology to improve customersexperiences at the drive-thru, to streamline curbside pickup orders and to cater to a limited number of dine-in patrons. . New York-based burger chain Shake Shack is no exception.

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Retail Pulse: goop Finds Stickiness In New York, Opens ‘Lab’; Nordstrom To Offer Early-Bird Pickup

PYMNTS

Lifestyle brand goop , for instance, is opening its first permanent store in the SoHo district of New York City, called goop Lab, after experimenting with a pop-up shop in nearby Long Island, among other locations. As Kreuzberger told Glossy, “there is less resistance to price in New York.”)

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Why North American Merchants Are Adopting Alipay In-Store (And Online)

PYMNTS

To serve travelers from China who want to shop in-store and online, retailers thousands of miles away from Asia are accepting Alipay in brick-and-mortar stores and on the web. Through the effort, shoppers would be able to tap into the digital payment app in over 50 stores in places such as Las Vegas and New York, among other locations.

Online 140
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Retail Pulse: Toys R Us Returns With Small Retail Stores

PYMNTS

They can also design branded shops and custom experiences to create memorable experiences for children and parents. That news came after reports emerged in April that the retailer was no longer accepting online orders through its website. In Other Brick-and-Mortar News. Now Amazon has extra virgin olive oil.

Retail 150
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How To Make Sure Stores Don’t Die

PYMNTS

The idea, as explained in a new PYMNTS interview with Adam Levene, founder of a retail technology company called Hero , is to plug the physical store, so to speak, into the larger digital and mobile worlds where consumers are increasingly operating. Transforming Retail. It’s a great time to be transforming retail,” Levene said.

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. Starbucks’ $18.4 Taco Bell’s $9.8

Online 101
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The Wild Ride Of Mobile Order-Ahead Apps

PYMNTS

Even New York City has now greenlit indoor dining, but the great restaurant sector reset of 2020 is far from finished. But the introduction of new systems also brings new cyberthreats that must be carefully managed. percent to 45.6 million in 2020 as consumers continue to heavily rely on these services. Chargeback Hazard.

Mobile 245