Remove Customer Experience Remove Innovation Remove Leadership Remove Software
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Perficient Names Five Area Vice Presidents, Expands Executive Leadership Team

Perficient

The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences.

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Adobe Takes A Whack At Salesforce With $4.75B Marketo Buy

PYMNTS

Adobe announced it has entered into a definitive agreement to acquire software company Marketo for $4.75 With nearly 5,000 customers, Marketo combines planning, engagement and measurement capabilities into an integrated B2B marketing platform. billion , subject to adjustments. This is the second big acquisition for Adobe this year.

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Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

Today, banks have no choice but to look more like tech companies: tech companies are offering banking services, innovative financial institutions are deploying banking as a service (BaaS) offerings, and digital transformation is dominating the strategic priorities of most financial institutions. Innovation Leader. 2: Talent Shortage.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

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It’s A Wrap: Innovation Project 2016 Recap

PYMNTS

Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. Especially when your talking innovations in payments. So, how did Day 2 end up?

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The Modern Currency

Independent Banker

By capturing and analyzing each customer relationship and its behavioral patterns, in real-time, integrated CRMs allow all bank staff to see the data and use it to create a truly exceptional customer experience, leading to higher wallet share, increased loan growth, better customer acquisition and healthier deposits.

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Analyzing The Analytics Officer

PYMNTS

In addition, I spend a good deal of my time with the rest of the leadership team at Enova to identify our key strategic priorities as a company, whether it’s employee engagement, new products or markets, and, of course, strong financial performance. PYMNTS: What do you wish you had more time to do? JD: Play more tennis … just kidding!

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