CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

FEBRUARY 14, 2018

“Brian is a proven, world-class executive, who will bring fresh energy and leadership to drive excellence across every aspect of our business,” Chipotle’s CEO Steve Ells said in a statement. During Niccol’s tenure, Taco Bell announced online delivery through GrubHub. He brought mobile ordering and payments to Taco Bell’s 7,000 U.S.

Branding 108

Branding Leadership Customer Experience Innovation 108

PYMNTS

JULY 3, 2018

With the completion of the deal, PayPal said it and Synchrony have extended their co-branded consumer credit card program agreement to make Synchrony the exclusive issuer of PayPal’s consumer financing program online in the U.S. Together we can provide an enhanced customer experience for thousands of merchants and consumers.”.

Leadership 101

Leadership Cards Branding Customer Experience 101

Insights on Business

AUGUST 15, 2017

Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia.

Leadership 87

Leadership Case Study Innovation Online 87

Insights on Business

AUGUST 15, 2017

Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia.

Leadership 79

Leadership Case Study Innovation Online 79

PYMNTS

JULY 23, 2018

PayU , the online payment company owned by Naspers , announced Monday (July 23) the acquisition of payments technology platform ZOOZ. billion new customers via the PayU Hub platform, which was designed by ZOOZ. A source told Reuters the deal was valued at between $80 million and $100 million.

Leadership 101

Leadership Customer Experience Analytics Payments 101

PYMNTS

JULY 6, 2017

Online shopping has most certainly redefined what it means to shop without being in a brick-and-mortar store. From buying items at home, work or while on a vacation, eCommerce has significantly impacted the way consumers buy goods.

Retail 100

Retail Video Innovation Leadership 100

NCR

MAY 4, 2017

Delivering a coherent omni-channel service for customers is a key goal for many financial institutions. There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. The Effortless Experience 2013].

Strategy 83

Strategy Customer Experience Regional Retail 83

Perficient

MAY 21, 2021

While it was a challenge for her to learn about computers and applications from a developer perspective, her app earned rave reviews from Bright Paths students, Perficient colleagues, and Hackbright leadership. . Kioshi created a site that allows users to search and save online coupons. Bright Paths Project: Welcome to Stock Market.

Milwaukee 348

Milwaukee Software Course Detroit 348

Independent Banker

MAY 26, 2016

Companies will invest in digital customer experiences to improve experiences for all customers and employees. Prediction #7: Corporate innovation centers grow. More companies will invest in innovation centers to spark new ideas, experiment faster and gain momentum from the outside in.

Trends 70

Trends Innovation Branding System 70

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Paul Murphy, founder of Murphy & Co.

Fintech 194

Fintech Community Regional Technology 194

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

Operations 82

Operations ATM Customer Experience Examples 82

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Innovation Showcase & Global Innovation Awards. General Sessions. Reminded us of how Lee Scott said Walmart would be the banker’s friend last year.

Chicago 97

Chicago Retail Branch Design Training 97

PYMNTS

DECEMBER 13, 2019

The clock is ticking — holiday shipping deadlines are approaching and the last of the holiday shopping procrastinators are either rushing to order online or resigning themselves to a last-minute trip to a crowded mall or shopping center to tough it out in line with all the other procrastinators.

New York City 131

New York City New York Retail US 131

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. It is an innovator with tech (e.g., And Partners CEO John Janclaes helped put Kony on the market map in mid-size shops, even keynoting Kony’s conference with a leadership book in tow. The bank’s strategy is laser-focused.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business.

Idaho 172

Idaho Community Industry Strategy 172

Alex Jimenez

FEBRUARY 27, 2019

The topics discussed varied from arcane technology topics to discussions about general innovation. The hot topics that I heard during these four days were: AI, Cloud, Diversity, and Innovation. Per Javelin Research, 50% of customers don’t believe mobile is secure. There were similar concerns about browser online banking.

blockchain 40

blockchain Conference Security Innovation 40

PYMNTS

SEPTEMBER 28, 2016

Rudolf Booker , CEO and founder of Payvision , joined PYMNTS for the latest segment in the Commander in Chief series to explain why sparking innovation in payments may mean looking outside the payments industry itself to bring about real and lasting change. PYMNTS: Define your company’s approach to innovation. RB: Just do it!

Innovation 100

Innovation Payments Industry Customer Experience 100

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. Info: Covered Security acts as a personal security assistant looking out for your online life. Presenters: Chris Zannetos. Brian Milas.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

DECEMBER 19, 2017

Digital laggards – Many big-box retailers either failed or were too late to establish an online presence. In 2018, the company has agreed to close at least 26 UK-based warehouse-size stores and focus on higher-performing stores and online commerce. Date: September 2017. Category/Product(s): Footwear. Date: March 2017.

Retail 78

Retail Branding Company Capital 78

Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. Demand in Need of a Supply – Online/mobile commercial loan origination. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. Demand in Need of a Supply – Online/mobile commercial loan origination. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

CB Insights

OCTOBER 16, 2018

The online bookseller didn’t turn a profit for six years — today, it’s the second publicly traded company ever to hit a $1T market cap. 2013: Decentralize decision-making to generate innovation. 2012: Surprise and delight your customers to build long-term trust. 2011: Self-service platforms unlock innovation.

Customer Experience 78

Customer Experience Innovation Company Technology 78

PYMNTS

JUNE 7, 2019

This week was one of the latter, as Walmart hosted its investor meeting in Arkansas and Amazon decided this week’s menu of technological innovations in retail would be an all-you-can-eat buffet. The simplicity of the customer experience belies the complexity of the technology behind it,” Wilke said.

Arkansas 109

Arkansas Training Las Vegas Kansas City 109