Independent Banker

FEBRUARY 28, 2023

It happens every time they open a checking account, apply for a mortgage, make a direct deposit, log into a bank’s website or chat with a banker, and more. First-party data for targeted marketing campaigns Community banks can use their first-party data to upsell and cross-sell to existing customers with highly relevant messages.

Community Bank 129

Community Bank Community Marketing Data 129

Gonzobanker

DECEMBER 17, 2021

It accelerated the customer move to digital and the employees’ move to some kind of work-at-home arrangement, at least in part. We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. Doug Larson.

Fintech 143

Fintech Strategy Leadership Lending 143

Independent Banker

OCTOBER 31, 2022

Improving the small business loan experience is a great way to build new relationships and deepen existing ones. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Offer the ability to speed up the entire process.

Lending 91

Lending Community Bank Community Illinois 91

Gonzobanker

DECEMBER 22, 2020

Bankers started the year with good business plans, strong balance sheets, and optimism. Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. Even George Bailey would have given you the thumbs up. ” – Hunter Thompson.

Idaho 172

Idaho Community Industry Strategy 172

FICO

JUNE 9, 2022

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game. It is a kiosk game with a waist-high playing surface with five holes, where plastic “moles” reside; these moles randomly pop up out of their holes, but quickly drop back down into them.

Analytics 52

Analytics Strategy Management Customer Experience 52

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

Technology 115

Technology Resources Fraud Strategy 115

Gonzobanker

JULY 28, 2014

Let’s just get this out of the way right up front: most bankers rank going through a formal system selection process right up there with a trip to the dentist. So, having dispensed with the pleasantries we’ll move right along and in the spirit of Kramer, just say “Giddy Up!”. Online Applications and Borrower Portal.

System 102

System Lending Data US 102

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. By Beth Mattson-Teig.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Javelin Strategy & Research

FEBRUARY 12, 2015

What do I have to DO to get into the best digital customer relationships? Here’s another favorite I here: “ We’re just going to be a fast-follower in digital ” is another common refrain I hear, yet privately these same folks tell me the only thing they are rapidly doing is losing their younger and more profitable customers.

Austin 40

Austin Customer Experience Data Retail 40

Gonzobanker

DECEMBER 20, 2019

They have never been more passionate about their mission, more excited about the opportunities, more committed to their customers, or prouder of their teams. They have never been more passionate about their mission, more excited about the opportunities, more committed to their customers, or prouder of their teams. THE BANKING AWARDS.

Idaho 148

Idaho Conference Data Marketing 148

Perficient

MAY 21, 2021

BONUS: Perficient’s Women in Tech ERG Shares Career Growth Experiences with Bright Paths Students. Perficient Bright Paths is a program designed to advance STEM education and career opportunities for underrepresented constituencies and communities. Learn More About Perficient’s Bright Paths. Celeste Rowe’s Bright Paths Project: Grow Better.

Milwaukee 348

Milwaukee Software Course Detroit 348

William Mills

SEPTEMBER 9, 2016

Showing how the platform would work, the potential investor, NDA, and other information. Showing how the platform would work, the potential investor, NDA, and other information. Check back for new updates throughout the day. An App Store for FinTech applications. I’ve seen these folks before, it’s pretty slick. I need to learn more.

social media 40

social media ATM Mobile Customer Experience 40

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Independent Banker Survey. Technology sets up future lending success.

Lending 221

Lending Technology Survey Examples 221

Gonzobanker

NOVEMBER 18, 2014

And, man, did it ever … with the Aliens -esque signs of bankers getting their brains sucked out (or was it minds being blown by presenters, not sure?). With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles.

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 19, 2022

All of you with your hands up… … uh huh. It would have required a few trips to the local dispensary to dream up what bankers have endured this year. In January, we were discussing crypto and the need to formulate customer crypto strategies. OK, show of hands. Who saw 2022 coming and accurately predicted the headlines?

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. Employees are back to work.

Fintech 194

Fintech Community Regional Technology 194

Abrigo

NOVEMBER 17, 2023

How to close more loans by speeding up lending and credit analysis Seeking a quicker loan origination workflow is worth it. Takeaway 2 Better, quicker loan origination can support a financial institution's growth goals and please customers or members as well as staff. Learn where to find opportunities for improvement.

Lending 221

Lending Software System Taxes 221

Gonzobanker

DECEMBER 19, 2016

A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout. In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout. In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

So pick up your ticket while you still can and join the 1,500-person gathering in Manhattan September 16 & 17. Market segments include insurance, banks, telecom, utilities, and property management. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API.

Company 12

Company Software Analytics Mobile 12