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South State Correspondent
AUGUST 15, 2022
The reality is that banks don’t think from the customer’s perspective enough. The customer experience is horrible for many bank processes. Bankers often think from the bank’s perspective or from the regulator’s perspective. Stop Thinking About the Customer and Think LIKE the Customer.
South State Correspondent
AUGUST 15, 2022
The reality is that banks don’t think from the customer’s perspective enough. The customer experience is horrible for many bank processes. Bankers often think from the bank’s perspective or from the regulator’s perspective. Stop Thinking About the Customer and Think LIKE the Customer.
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Gonzobanker
MARCH 7, 2024
It happened this week: Fintech Meetup , one of the newer trade events that brought 4,000 or so fintech and banker types to Las Vegas. The experience felt akin to entering a mosh pit but instead of musicians, you are in it with bankers and entrepreneurs and there are chairs. He likened it to regression testing.
Gonzobanker
JANUARY 18, 2024
That said, here are my banking and fintech predictions for 2024: 1. Fintechs have an increasing appetite for new products, better tech integration and diligent compliance. That adds up to opportunity for larger banks (>$100 billion in assets) to get into the space more aggressively. You’re probably right.
Independent Banker
DECEMBER 31, 2021
As prudent lenders, community bankers make every effort to mitigate risk. As prudent lenders, community bankers make every effort to mitigate risk. At ICBA, we already see movement on this front as community bankers embrace a willingness to explore different perspectives and cultural change. By Charles Potts, ICBA.
Independent Banker
DECEMBER 31, 2022
ICBA is leaning into it, bringing its ThinkTECH Accelerator program and innovation efforts in-house to provide community bankers with targeted solutions. Here are what I believe will be the top five opportunities this year: Targeted fintech initiatives focused on meeting community bankers’ unique needs. billion in 2020 revenues.
Abrigo
DECEMBER 22, 2023
As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. But the benefits of automation are a key part of the customer experience.
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