PYMNTS

OCTOBER 5, 2020

Americans are exercising through the pandemic. The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Fleet Feet has come up with proprietary technology to address that.

Technology 131

Technology Retail North Carolina National 131

South State Correspondent

APRIL 27, 2022

Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Perficient

MAY 21, 2021

Technology Stack: Python, Flask, HTML, CSS, SQLAlchemy, Jinja2, PostgreSQL | APIs Used: Cloudinary Media Optimizer. Technology Stack: Flask, SQLAlchemy, Bootstrap, ForeignKeys, Jinja | APIs Used: Used data from “California regulations of possibly harmful products”, which was a CSV file. Bright Paths Project: Plenti.

Milwaukee 348

Milwaukee Software Course Detroit 348

FICO

MARCH 6, 2020

In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. Financial crimes compliance has often been seen as a mere cost-center activity, and a “check-the-box” exercise to keep auditors and regulators satisfied.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

DECEMBER 14, 2018

In this month’s Deep Dive, PYMNTS examines how data can improve customers’ experiences, and how regulations can keep their data safe. More Data, More Innovation. financial services sector as consumers embrace digital technology for the banking and retail industry. Some of the benefits can be seen in the U.K.

Payments 180

Payments Regulation Data Security 180

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home.

Industry 101

Industry Technology Online Video 101

Accenture

APRIL 26, 2017

It gives me a great ringside seat on the latest innovations in this space and the digital trends that will transform every area of banking in the next few years. In this, the second blog in my ongoing series, I want to focus on the new channels that are opening up, and what they mean for how banks engage with their customers.

Exercises 150

Exercises Trends Strategy Mobile 150

FICO

SEPTEMBER 11, 2017

Stephen Fry – a much-loved British comedian with a ferocious love of new technology – commented recently that artificial intelligence and other new technology innovations will transform society even more than the industrial revolution or the introduction of the printing press. He may be right. So where’s the downside?

Exercises 90

Exercises Fraud Analytics Data 90

NCR

MARCH 9, 2018

Tech innovation – One of the descriptions often used to characterize fintechs is that they are, first and foremost, technology companies, which use their expertise and innovations to come up with new ways to provide financial services. Possible KPIs include: Customer feedback and satisfaction with partner-led services.

Fintech 73

Fintech How To Exercises Innovation 73

FICO

JANUARY 24, 2018

In 2017 we were honored to receive a Chartis Innovation Award for the Enterprise Security Score, in recognition of the market-proven predictive analytics and innovative machine learning technology FICO has successfully applied to the cyber domain. Sure enough, Arif Ahmed, SVP of Payments & Emerging Tech Innovation at U.S.

Conference 55

Conference Customer Experience Maine Exercises 55

Insights on Business

FEBRUARY 21, 2018

Innovation that drives revenue growth and competitive advantage costs money— a lot of money—and moreover, the big reinvention projects have no precedent, so making the business case for them can be a shot in the dark, at best. It involves cutting costs with a purpose, strategically driving innovation and thus competitive capabilities.

Data 119

Data social media Operations Innovation 119

FICO

JULY 29, 2020

As an exercise, I thought I would explore some of these changes to daily life with my daughter. Looking at our mind map, it seemed to me that there are many openings for businesses to go further with their digital innovation and emerge from COVID-19 with new ways to make money. The Turn - The opportunity for interconnectedness.

Cards 52

Cards Exercises Lending Examples 52

PYMNTS

APRIL 22, 2016

The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s For Dickinson, the actual rollout of EQ Bank was two years in the making – “building everything from scratch – the technology stack, the team, the operations, the brand – everything,” he said.

User Experience 100

User Experience Digital Banking Customer Experience System 100

CB Insights

OCTOBER 16, 2018

And nowhere is Bezos’ philosophy of business, technology, and leadership better articulated than in his annual shareholder letters, which he has written every year since the company’s IPO in 1997. 2013: Decentralize decision-making to generate innovation. 2012: Surprise and delight your customers to build long-term trust.

Customer Experience 78

Customer Experience Innovation Company Technology 78

PYMNTS

JUNE 24, 2016

This not only put a heavy manual burden on the company’s employees, some of which were expected to stuff envelopes at a rate of 1,000 per hour, but also on customers, who had no choice but to use the postal service to receive and return DVD rentals. The Customer Experience. Advances In Cash Application. B2B Payment Trends.

Cards 109

Cards System Payments Technology 109

CB Insights

JANUARY 8, 2019

The phone, watch, and medical device innovation. This is more conceivable thanks to the proliferation of FHIR (Fast Healthcare Interoperability Resources) technology, which looks to increase interoperability among hospitals, physicians, and other relevant parties. The phone, watch, and medical device innovation. ResearchKit.

Apple 78

Apple Data Industry Study 78