The Financial Brand

AUGUST 4, 2021

Successful digital banking transformation requires prioritizing what is needed today against what's required for the future. The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

Cisco

MARCH 26, 2021

Financial institutions are working diligently to capture the opportunity to deliver a better customer experience with greater convenience and operational efficiency. What constitutes a next-generation bank branch and how can one be implemented? For year-round thought leadership, check out our FSI and Retail Blog Series.

Customer Experience 71

Customer Experience Retail Operations Security 71

NCR

MAY 4, 2017

Delivering a coherent omni-channel service for customers is a key goal for many financial institutions. There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. The Effortless Experience 2013].

Strategy 83

Strategy Customer Experience Regional Retail 83

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. A truly agile operating model. UBank evaluated cloud providers and chose to work with IBM.

Leadership 87

Leadership Case Study Innovation Online 87

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. A truly agile operating model. UBank evaluated cloud providers and chose to work with IBM.

Leadership 79

Leadership Case Study Innovation Online 79

Gonzobanker

DECEMBER 17, 2021

million gets the vaunted consumer lender a much-prized bank charter, low-cost deposits to juice current earnings, and a business lending capability to drive future growth. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia. Lifetime Leadership Achievement Awards.

Fintech 143

Fintech Strategy Leadership Lending 143

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Jill is continually demonstrating just how loud a $300 million community bank can roar! John Beale , longtime CIO of City National Bank.

Idaho 172

Idaho Community Industry Strategy 172

FICO

JANUARY 24, 2018

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.

Conference 55

Conference Customer Experience Maine Exercises 55

Independent Banker

DECEMBER 31, 2022

This is a transformational opportunity to grow our bank, which is the second oldest African American-owned bank in the United States. We’re gearing up for this challenge by investing in technology, developing new products, doing more marketing, optimizing our branches and also looking at some M&A opportunities.

Community Bank 91

Community Bank Community Tampa North Carolina 91

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

JUNE 29, 2020

Digital banking does not normally meet consumer expectations set by digital leaders like Amazon, Netflix, Uber, Spotify or Zoom. The post It’s Time For Banking To Stop Faking Digital appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Meeting Branding Customer Experience 43

The Financial Brand

MARCH 4, 2020

Bankers, consultants and researchers identify the most significant retail banking trends in technology, talent, purpose and collaboration. The post What’s Changing and What Isn’t in Banking’s Next Decade appeared first on The Financial Brand.

Banking Trends 43

Banking Trends Trends Branding Retail 43

Alex Jimenez

FEBRUARY 27, 2019

The topics discussed varied from arcane technology topics to discussions about general innovation. During the conference Harley-Davidson also announced their partnership with IBM to combine cloud, IoT and AI technologies to “reimagine the everyday riding experience. I can’t fault IBM for either of those. IBM Q Panel.

blockchain 40

blockchain Conference Security Innovation 40

Fintech Labs Insights

MAY 3, 2017

I started in a bank graduate programme straight out of university in a frontline role. I’ve held leadership roles in products, marketing, business support and channel management, and now lead a fantastic Digital and Transformation function at New Zealand’s largest (and best!) bank. . What was your lightbulb moment?

Fintech 20

Fintech Examples Industry Leadership 20

The Financial Brand

JUNE 16, 2016

Traditional banking organizations need to focus on improving the customer experience, leveraging new technologies as opposed to being distracted by false market disruption.

Fintech 12

Fintech Customer Experience Technology Marketing 12

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. The bank’s strategy is laser-focused. billion of assets under management.

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

FEBRUARY 13, 2020

‘PayFac’ technology simplifies underwriting and onboarding. Leadership and board members. ‘PayFac’ technology simplifies underwriting and onboarding merchants. Despite Stripe’s recent fundraising at attractive valuations, company leadership maintains that they have no plans to go public.

Online 98

Online Company Retail Payments 98

The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

JULY 5, 2021

As workers begin to return to offices, banking has a rare opportunity to retrain and reskill for a digital future. The post Banking Must Rethink Workforce Alignment for Digital Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

AUGUST 29, 2021

Banks and credit unions no longer have a cushion of time to meet competitive challenges. The post 10 Factors That Will Determine Banks’ Future Relevance appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Clear strategies and definite actions are needed.

Banking Trends 43

Banking Trends Analysis Strategy Meeting 43

The Financial Brand

MARCH 9, 2021

The post To Achieve Big Transformation Changes in Banking, Think Small appeared first on The Financial Brand. Financial institutions need to rethink their perspective about progress, embracing small changes that will lead to remarkable results.

Branding 42

Branding Customer Experience Innovation Strategies Leadership 42

The Financial Brand

MARCH 1, 2020

Core system replacement is not required for banks and credit unions to compete at 'fintech speed,' but modern tech approaches must be used. The post New Tech Platforms Hold the Key to Retail Banking’s Future appeared first on The Financial Brand.

Retail 43

Retail Branding Fintech System 43

Gonzobanker

DECEMBER 19, 2022

It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. His passion for innovation, community, culture, and clients provides a leadership template for all future GonzoBankers. Goes to Blue Ridge Bank for bringing a ton of regulatory attention to the BaaS space.

Community 216

Community Fintech Industry Innovation 216

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

Operations 82

Operations ATM Customer Experience Examples 82

Gonzobanker

MAY 8, 2020

By putting more rigor into the management of this revenue line and integrating it with marketing/usage campaigns, customer experience improvements and front-line training, banks can get a continuous lift in payments that they will miss if they remain passive. Build transparency around I.T. Ready … break! “In

Lending 104

Lending Analytics Analysis Capital 104

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.”

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. He passed away in January 2023.

Fintech 194

Fintech Community Regional Technology 194

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

JULY 24, 2020

Nike Restructures Corporate Leadership In Digital Push . Nike unveiled multiple changes to its top leadership Wednesday (July 22) as it seeks to accelerate its digital business as well as streamline customer experiences with a Consumer Direct Acceleration (CDA) roadmap. Trackers And Reports.

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Fraud Leadership Kentucky social media 159

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. Hats off to a decade of strong leadership and hard work.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. Hats off to a decade of strong leadership and hard work.

Utah 60

Utah System Community Marketing 60