PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

APRIL 22, 2020

Security processes must be effortlessly grafted into onboarding processes, as 38 percent of consumers value user experiences above all else. One of the most frustrating parts of any onboarding experience is the time it takes for customers to complete the process, even via channels designed for ease of use, like mobile banking apps.

Security 133

Security Data Fraud Tools 133

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. This is an opportunity for banks.”.

Fintech 60

Fintech Customer Experience Mobile Security 60

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Celent Banking

JUNE 17, 2015

Digital has allowed industries to overcome some of the barriers facing other customer experiences. Virtualizing the workforce, aggregating talent, and allowing customers to access them remotely, either in a branch environment or from a personal device, is at least one path forward.

Video 100

Video Customer Experience User Experience Training 100

PYMNTS

JULY 18, 2019

That being said, as an industry, the financial services space recognizes the need for innovation, where as many as 68 percent of banks of all sizes plan to make innovation a priority in the years ahead. DeRosa termed that a surprising figure — but not for the reasons you might think. An Analogy. and beyond. The Courage Factor.

Innovation 155

Innovation Study Technology Millennials 155

NCR

JANUARY 13, 2017

Recently, the banking industry has been buzzing about user interaction, particularly around the topic of conversational interactions, or chatbots. Over the last year, chatbots have gained a lot of ground and the implementation will be what’s next in the evolution of digital banking solutions in 2017.

User Experience 40

User Experience Industry Innovation Customer Experience 40

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” Banks are still able to use their legacy systems to honor that notification, but the user experience is far superior.”.

Apple 198

Apple Cards User Experience Examples 198

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. One of those online banks finding success – due in large part to its digital roots – is German bank Number26.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

JULY 13, 2016

So, it follows that a company looking to build a digital bank would turn to those apps, and others like them, for inspiration. NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

NCR

DECEMBER 27, 2015

The innovation will see the static three-digit CVV code replaced with a time-based dynamic CVV/CVC that is unique to each transaction. This should therefore ensure that the user experience when making online payments is not affected, but reduces the risk of stolen credit and debit card numbers being used in fraud.

Fraud 40

Fraud Online Cards Security 40

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Key Advisory Board Members. I like their web-based UI.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Built a workflow for the bank so the bank can approve payment and see all compliance and tax information. Also a pretty good customer experience. This is kind of interesting: Wells Fargo mobile biometric authentication application wins banking industry award. How can you preserve the digital user experience?

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

JULY 22, 2015

Developers will learn how they can resolve their customers’ pain-points with a simple-to-use REST API. Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace. Build one-to-one and many-to-many video communication into your banking apps with the Linqto APCs.

San Francisco 12

San Francisco Video Fintech Data 12

CB Insights

MAY 15, 2019

We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

As the year draws to a close, there’s a theme resonating throughout the industry: tired and complacent financial institutions are being pushed around and torn apart. We can’t bank on this near-term stock rally staying around forever. This industry is consolidating fast! What words describe 2016 GonzoBankers?

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

As the year draws to a close, there’s a theme resonating throughout the industry: tired and complacent financial institutions are being pushed around and torn apart. We can’t bank on this near-term stock rally staying around forever. This industry is consolidating fast! What words describe 2016 GonzoBankers?

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

DECEMBER 5, 2016

Daon’s technology can be deployed to provide authentication for digital banking, for payment verification, and employee credentialing, as well as cloud authentication. More than ever, companies need to be inclusive of all of their customers and provide convenient authentication across all digital channels.

Security 12

Security Mobile Technology Virginia 12

Fintech Labs Insights

SEPTEMBER 1, 2015

Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. Avoka’s digital business platform for frictionless sales and service solves the “buy” problem for financial institutions, government, and education. Ldger is Structured Finance 2.0.

Company 12

Company Software Analytics Mobile 12