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Join Me at CBA Live for Fraud Prevention and Customer Experience

FICO

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. Having become a pro at Zoom meetings during the pandemic, I’m excited to up my game a notch this Wednesday, September 30.

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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Building trust is not limited to overarching company leadership.

Community 275
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Four building blocks of an employee onboarding process for remote workforce

Perficient

This blog explores how leadership can help kick off their commitment from the new hire’s onboarding stages. The key is not to assume that everything will fall in place, instead a formal process that will meet HR compliance and consistency, while offering employee satisfaction and commitment.

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Flywire Taps Former Apple Pay Exec As President, COO

PYMNTS

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. Massaro said that Orgel’s appointment comes at a time in the company’s history where “demonstrated leadership is necessary to scale, develop and shape Flywire for the future.”

Apple 152
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Banking to the power of IBM: opportunity at SIBOS 2017

Insights on Business

Modernize transactions – the technology choices banks make today on cloud, via APIs and in application development, will determine their ability to innovate new customer engagement tactics, optimize back-end efficiency, monetize data streams and reinforce their leadership in the banking sector in years to come.

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Advancing Innovation in the Global Financial Services Industry

Insights on Business

These technologies bring capabilities that speed risk modeling, automate fraud detection, ensure regulatory compliance, enable distributed trust, and protect sensitive financial information. Regulatory compliance today is a costly and labor-intensive business. Today the process of ensuring compliance is highly manual.

Industry 155
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Latest Reports Name FICO TONBELLER a Leader in AML, KYC

FICO

More recognition of FICO’s leadership in anti-money laundering (AML) and know-your-customer (KYC) solutions has just come in the form of two new IDC MarketScape reports. FICO has done a great job incorporating TONBELLER into the family and infusing experience, size, and analytics capabilities into the Siron product line.”.

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