Perficient

NOVEMBER 12, 2020

Digital disruption continues to accelerate across every industry, including the digital industry itself. The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Peak Creative.

How To 508

How To Branding Customer Experience Industry 508

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

Perficient

FEBRUARY 24, 2021

The digital world is global, now, more than ever. 2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Offshore Delivery Benefits. Greatest Cost Savings.

Software 294

Software United States Strategy Regulation 294

PYMNTS

NOVEMBER 3, 2020

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. The company has connected its SecurePay payment gateway solution within the accounting platform, allowing for SMBs to generate invoices and receive payment without having to leave QuickBooks.

Online 150

Online Groups Fintech User Experience 150

Gonzobanker

MARCH 28, 2024

In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1. The major core providers are under the gun to prove their digital capabilities.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

Cisco

OCTOBER 19, 2020

Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services. As companies accelerate towards a digitized and automated future, digital transformation is no longer an option, it’s a necessity.

User Experience 71

User Experience America Security Digital Banking 71

Perficient

DECEMBER 11, 2020

This is the third in a series of blog posts sharing the results of our study on the business value of experience design. In this post, we explore the value of outcomes: ensuring that every user interaction is building and delivering on the business outcomes that the company is investing in.

User Experience 309

User Experience US Study Community 309

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. This is a set of logistical difficulties with which eCommerce marketplaces like eBay are all too familiar.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JULY 7, 2020

It wasn’t until the alt-lending boom post-financial crisis that big banks truly began to accelerate their digitization initiatives, and despite significant strides made, Diamond said he doesn’t expect these institutions to emerge from the pandemic with small business loan modernization at the top of their agendas.

Lending 171

Lending Industry Fintech UX 171

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. This will be hard for these layers to be discernible.

US 195

US Training Examples Data 195

Gonzobanker

JULY 6, 2021

My colleague Steve Williams observed in What’s Going On In Banking 2021: Rebounding from the Pandemic , “Many banks that were taking an incremental approach to digital were shocked into reality during 2020, and executives realized greater investment and faster transformation is needed to stay relevant.”.

Strategy 156

Strategy System Risk Management Technology 156

FICO

AUGUST 19, 2022

Banks and insurance companies are learning the hard way that the best way to stem customer defections is through better digital customer experiences, the result of a methodical digital transformation and customer retention strategy. Traditional banks and insurance companies are failing at customer retention.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Fintech Labs Insights

JANUARY 19, 2016

A look at the companies demoing live to 1,500 fintech professionals. Its award winning software helps banks across the world improve and expand their digital banking user experience. Features: Highly personalized user experience in online and mobile banking. Register today. .

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

Javelin Strategy & Research

FEBRUARY 1, 2022

2022 Buy Now, Pay Later Scorecard Javelin Report Date: November 22, 2022 Authors: Marco Salazar , Daniel Keyes Research Topic(s): Tech & Infrastructure The buy now, pay later industry—widely known as BNPL—has become so popular and competitive that Javelin Strategy & Research is rolling out its first scorecard of the major players in the space.

Report 40

Report Digital Banking Fraud Mobile 40

NCR

JUNE 3, 2016

Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience. These companies have set the bar very high.

Mobile 40

Mobile Customer Experience Software Strategy 40

Fintech Labs Insights

SEPTEMBER 16, 2016

Stephen Bohanon, chief strategy and sales officer for Alkami Technology cited research indicating that mobile banking provided an “immediate lift in overall satisfaction” in praising his company’s partnership with Desert Schools. ” And this is exactly what the Arizona-based credit union was looking for.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

FICO

MAY 13, 2020

Thus, began an important lesson for companies everywhere that still applies 2500 years later: for any ambitious project to succeed, companies need bedrock-solid communication, collaboration, and coordination. And in the case of digital transformation, the best way to achieve this is with a decision management platform.

Analytics 52

Analytics Strategy Survey Management 52

FICO

JUNE 16, 2021

What happened next, was an excellent example of a company that has considered the “Unhappy Path” and used analytics to optimize the customer experience. In fact, the user experience of the ‘return goods’ was as good as the journey of buying them in the first place. Digital Consumers Unhappy With What Banks Deliver.

Analytics 52

Analytics Survey Cards Customer Experience 52

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

The company offers its variety of authentication options over multiple channels, ensuring that clients have access to the authentication solution or solutions that suits their needs. Company facts. Conor White: The big challenge being solved across all digital channels is that of security and convenience. At Daon, we disagree.

Security 12

Security Mobile Technology Virginia 12