William Mills

MAY 19, 2016

The Community Bankers Association of Georgia (CBA) held its annual spring meetings in cities across the state which this year included Macon, Hoschton and Albany (pronounced ALL-benie if you’re not from around these parts). The CBA has approximately two hundred community banking members. Hello, I’m a Millennial.

Georgia 41

Georgia Community Bank Community Meeting 41

William Mills

APRIL 5, 2016

The Association for Financial Technology (AFT) held its 2016 Spring Summit Meeting in Orlando, Florida this year, and both Kelly Williams and I made the trip to learn more about what’s happening right now in the banking industry as well as what trends to expect in the future. Millennials make up 80 million people in the U.S.

Millennials 40

Millennials Meeting Trends Florida 40

PYMNTS

NOVEMBER 17, 2017

And yet, sometimes community banks, opt to stick to their lending knitting, forfeiting the potential to earn non-interest revenue and cementing their ties with both individual and corporate customers. The community banking model is based on customer relationships and the allocation of capital and extending loans.

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Community Bank Community Cards Lending 115

Jeff For Banks

JULY 5, 2022

I was invited to speak at a bank client's annual meeting of shareholders on what I think a bank needs to do to thrive. Then came this bubble generation they named millennials. Ever call your millennial child only to get a text back asking "what?" Because that is what millennials needed at the time. Not your chairman.

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Millennials Community Pennsylvania Community Bank 78

PYMNTS

SEPTEMBER 18, 2017

That is the founding premise behind WOOLN, a New York-based startup created by Margaux Rousseau and Faustine Badrichani, two French millennials and knitting enthusiasts who expatriated to the U.S. Not your own grandmother’s hat, maybe, but someone’s grandmother’s hat. and decided to import a bit of their culture with them.

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Meeting Community Branding New York 122

PYMNTS

NOVEMBER 5, 2020

Webster pointed to Main Street SMBs as “a segment of physical retail that may even have the best of all digital/physical retail options,” and noting that “Direct-to-consumer brands may find them to be an attractive outlet to capitalize on the hyperlocal shopping experiences with which consumers in those communities feel most comfortable.

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Retail Millennials Online Report 252

PYMNTS

MARCH 8, 2017

The demand for faster payment solutions could greatly increase as more millennials come of age and become consumers. According to newly published research by VocaLink on how millennials will impact the future of payment industries in Europe, 75 percent of U.K.

Meeting 109

Meeting Payments Millennials Innovation 109

Abrigo

JULY 3, 2017

Millennial business owners (which for this survey included owners younger than 39) overwhelmingly preferred paper-free accounting, at 78 percent. The top technology tools millennial owners desire were cloud-based technologies, online invoicing and digital payments, Bill.com said.

Mobile 150

Mobile Millennials Survey eBook 150

William Mills

OCTOBER 5, 2017

You’ve read countless articles about millennials and you’ll probably read countless more. People are quick to discuss the need to embrace millennials, by constantly sharing the latest data that follows the millennial trend as if the generation were an endangered species, which for some credit unions that may be true.

Millennials 40

Millennials Marketing Community Meeting 40

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Meet Jack Bauhs, your next customer. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. By Ed Avis. He’s a high school senior who lives in suburban Chicago.

Millennials 110

Millennials Community Bank social media Community 110

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

PYMNTS

AUGUST 21, 2020

Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. Lesher said FIs that can’t meet those expectations won’t likely survive the coming evolution.

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Cards Mobile Community Bank Community 224

PYMNTS

OCTOBER 7, 2019

“Financial institutions are introducing digital bank brands to meet the needs of Gen Z and millennials , address new market segments and drive deposit growth,” said Mark Vipond, general manager, NCR D3 Digital Banking.

Miami 109

Miami Digital Banking Branding Meeting 109

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Meet Jack Bauhs, your next customer. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. By Ed Avis. He’s a high school senior who lives in suburban Chicago.

Millennials 87

Millennials Community Bank social media Community 87

PYMNTS

AUGUST 14, 2019

Sure, millennials and bridge millennials use apps the most for planning in-store purchases — 47.9 PYMNTS defines bridge millennials as consumers between 30 and 40 years old. New PYMNTS research about mobile commerce and how mobile technology informs the in-store purchasing experience provides fresh evidence for that view.

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Innovation Retail Millennials Mobile 123

Abrigo

FEBRUARY 3, 2017

By Eric Baxley, Chief Marketing Officer, Sageworks Since my last post , I’ve continued to meet with our banks and credit union clients across the country, and some common themes surfaced in the conversations. Understand and meet the desires of millennial borrowers, who will constitute 75 percent of the workforce by 2025.

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Lending Community Bank Meeting Community 150

Independent Banker

FEBRUARY 24, 2016

How millennials will accelerate innovation and technology change. You recognize one of today’s most prominent technology dilemmas for community banks: It’s the great mobile divide. It’s where older, profitable customers have been slower to adopt new banking technologies that not-yet-profitable millennials pick up quickly and easily.

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Mobile Millennials Community Bank Community 70

Jack Henry

DECEMBER 11, 2019

With more than 203 million daily active users, Snapchat has taken over the way we communicate. 1 When meeting someone new, the majority of Millennials and Gen Zers ask for a person’s Snapchat rather than a phone number. Most everyone would agree that technology has vastly changed the way we live our daily lives.

Payments 109

Payments Millennials Video Meeting 109

PYMNTS

DECEMBER 17, 2020

The COVID-19 vaccine is now out for its first round of distribution among medical personnel and seniors in assisted living communities nationwide. Older consumers were also showed to be more vaccine prone than their younger counterpart millennials. And, from a logistical standpoint, so far, so good.

Houston 169

Houston Alaska Meeting Millennials 169

PYMNTS

MAY 16, 2017

What’s helping both of these companies to reach the largest generation in today’s workforce ( millennials surpassed baby boomers with 75.4 Outdoor Voices also creates a sense of community, but rather than utilizing social media, it encourages consumers to meet up at their stores for running or dog-walking clubs.

social media 100

social media Millennials Community Meeting 100

PYMNTS

SEPTEMBER 3, 2020

For financial institutions (FIs) and enterprises that seek to pivot to meet the growing demand for digital payments, observing and reacting to shifts in how different generations prefer to pay will be critical during the pandemic and beyond, according to Royal Cole , executive vice president, FI payment solutions at FIS.

Payments 262

Payments Security Millennials Retail 262

PYMNTS

AUGUST 22, 2017

A sharing marketplace targeted at millennials. Why millennials. Study after study seems to indicate the same set of facts about millennials: They are more motivated by experiences than by physical goods and in fact don’t seem all that invested in acquiring lots of stuff. And from that, Englander said, an idea was born.

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Millennials Dallas Study Community 100

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Results also noted this generation is less likely to open a bank account if physical bank locations are not available in their communities.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MAY 24, 2019

Our customer wants something different,” explains Mullett of the company’s millennial audience. So what we really care about is where accountability meets that community. Today, participants in that lifestyle are mostly female millennials between the ages of 25-44, with the remaining 40 percent mostly in college age range.

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Exercises Video Millennials Branding 139

PYMNTS

JUNE 21, 2018

What is the key to meeting consumers’ payment preferences? To better understand personality differences, PYMNTS focused on three different groups: tech-savvy consumers, millennials between the ages of 25 and 34 and small business owners. In terms of convenience, speed is priority. The results of these disasters can be catastrophic.

Data 138

Data Millennials Tools Payments 138

PYMNTS

JULY 31, 2017

According to the FinTech’s latest “ Performance Against Customer Expectations (PACE) Report ,” SMEs are unhappy with a lack of options for high-tech products and services, and as more small businesses switch banks, analysts say this discontent could accelerate bank-switching among the nation’s small business community.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

JUNE 22, 2017

When it comes to helping their community and the planet, consumers appear to be ready to put their money where their values are. While the service helps socially conscious shoppers find businesses that meet their values, its Sustainability Score helps such shoppers align their purchases with their social responsibility goals.

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Millennials Digital Banking Survey Tools 117

PYMNTS

JULY 29, 2016

But every trend and force eventually meets its trying test, and for the recent surge in dollar store love, the next big barrier is an all too common one: fresh food. “We look forward to the opportunity to better serve our customers in these communities by continuing to provide the convenience and value they expect from Dollar General.”

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Millennials Retail Conference Community 100

PYMNTS

APRIL 24, 2017

The company operates on a “one-for-one” business model, which means that it donates one pair of shoes or glasses to communities in third-world countries for every pair sold to a first-world consumer. After all, meeting fair-trade regulations and standards is all about making sure that the right hands get rightfully paid for their work.

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blockchain Denver San Francisco Community 109

PYMNTS

MAY 9, 2018

And it’s not just about that much-reported millennial “side hustle” either. There was a time when freelancing was a contingency plan, the way that people made ends meet when they couldn’t get a “real” job or had other obligations to work around. The gig life isn’t just for Uber drivers.

Miami 102

Miami Taxes Kansas City San Francisco 102

Abrigo

JUNE 14, 2017

Are your primary customers millennials, demanding mobile banking services? Find an innovative vendor that offers products that meet your customers’ needs. Try technology Sageworks Lending Solution helping community banks and credit unions grow Are alt-lenders catching up to banks on borrower experience?

Fintech 171

Fintech Software Lending Millennials 171

PYMNTS

DECEMBER 28, 2018

These secretly vulnerable consumers, Webster noted, often use debt to make ends meet, either on credit cards or through alternative vehicles like online lenders. As millennials grew up and entered their 30s, the adults they became weren’t quite the people forecasted by analysts, according to the PYMNTS Connected Consumer Report.

Millennials 145

Millennials Lending System Data 145

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. Credit unions have deep senses of community among their members, meaning that breaches could do incalculable damage to that trust — and to CUs’ bottom lines.

United States 174

United States Security Innovation Mobile 174

PYMNTS

MAY 29, 2020

Credit unions (CUs) are upgrading their automated teller machines (ATMs) to offer a broad array of banking services from loan applications to account transfers and beyond in the hopes that having more versatile ATMs will be able to meet the needs of their members as brick-and-mortar branches stay shuttered.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JULY 8, 2019

It also found that nearly 91 percent of consumers say their primary financial institutions meet their needs. But such goals can be easier to plan than to meet when it comes to attracting banking customers. We want to build a community around shared values,” Cherny noted. That’s not all, of course. “No

Retail 116

Retail New York City Millennials Boston 116

PYMNTS

FEBRUARY 11, 2020

But while many consumers did — and the firm was at times was called Proctor and Gamble for the millennial generation — as of this week, Brandless announced on its website that it is shutting its doors, ceasing its sales, turning out the light and singing off for good.

Branding 150

Branding Operations Leadership Millennials 150

NCR

MAY 9, 2017

Most community banks and credit unions have only one app, their banking transaction app. Bankrate’s conversion of the Quizzle app (purchased from Quicken Loans in 2016) to Score & Report, white-labeled for use by community banks and credit unions, enables a branded and cost effective solution for quick adoption of new technology.

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Fintech Hawaii Community Bank San Francisco 75