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Charles Potts: Assesing potential fintech partners

Independent Banker

With technology upgrades and customer experience consistently ranking as chief priorities for community banks, there’s no question that innovation serves as a strategic imperative. Once you’ve been intrigued by a product demo, you need a deeper dive into the solution. Who within your bank needs to be engaged?

Fintech 139
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Rebeca Romero Rainey: A world of opportunity

Independent Banker

“Today’s technology environment opens the door to a world of opportunity for community bankers.”. Burgeoning customer expectations demand that technology plays a pivotal role in community banks’ strategies. In fact, today’s technology environment opens the door to a world of opportunity for community bankers.

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Recap of Money 20/20 USA 2023 and 10 Banking Thoughts

South State Correspondent

Below is a breakdown of all 300 sessions, less the demos and sales pitches. Generative AI: Traditional AI was ever-present in touted solutions regarding fraud, risk management, and the customer experience. This will present some customer experience and technological hurdles for many financial institutions.

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Eargo CEO: Using Tech, Payments To Take The Stigma Out Of Buying Hearing Aids

PYMNTS

And 26 percent of that population has avoided getting help for the problem due to high cost and a demeaning customer experience. Content marketing, he said, has been a strong tactic for getting the word out to the senior community. 2 is the customer support and making sure that we can really give people a great experience.

Payments 176
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Fintech Partnerships: A competitive advantage

Abrigo

Software solutions can both make your team more efficient and improve the customer experience. Understand their needs: Evaluate the demographics of your customers and determine their needs. Do customers want a faster or more user-friendly approval cycle? Are customers requesting new products?

Fintech 170
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We need to talk: Meet IBM SPM this summer in Europe

Insights on Business

IBM is keen to expand its community of sales performance management professionals so that people like you can benefit from the experience of learning from and networking with your peers. Across Europe, IBM will be both hosting and participating in a significant number of focused events over the next few months.

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Tapping Into The Power Of Pop-Ups To Help Those In Need For The Holidays

PYMNTS

As Scaretta noted, pop-ups have become a uniquely time- and cost-effective means of building those experiences. The program allows us to use contemporary retail technology and practices to drive customer experience and awareness for each nonprofit we select,” noted Scaretta. “

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