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How community banks can leverage payment trends

Independent Banker

Community bankers and industry experts share how to best put this data to use. By Colleen Morrison Data is the new currency for Big Tech, business, banking and beyond. Google is not in the search engine business for the money; they are in it for the data,” says Tina Giorgio, president and CEO of ICBA Bancard. The results?

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Arvest Bank taps Google Cloud for CX

BankInovation

Arvest Bank is kickstarting a full-scale digital transformation with a new five-year strategic partnership with Google Cloud. The tech giant is looking to speed operations for the $26 billion community bank. “[T]he

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How to collect positive customer reviews

Independent Banker

Community banks need to pay attention to what’s being said about them in those spaces. Northpointe Bank, based in Grand Rapids, Mich., keeps an eye on the big review sites, like Google and Yelp, that draw reviews for all kinds of businesses. Northpointe Bank, based in Grand Rapids, Mich., Where to look for reviews.

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3 business payments trends to watch

Independent Banker

As consumers’ changing preferences prompt community banks to deliver new technologies, here are some of the top trends to keep your eye on. Let’s look at a few of these trends, how community banks can determine if they’re right for them and how to get on board. By Mary Yerkes. are now contactless.

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Super apps: The rise of an all-in-one platform

Independent Banker

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? Community bank considerations. So, what does this intersection of regulation and technology competition mean for community banks?

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Can fintechs enhance your bank’s marketing campaign?

Independent Banker

We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process. The digital world has opened vastly broader avenues for community banks to attract new customers—especially if they partner with fintechs in their endeavors.

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How Small FIs’ SMB Lending Journeys Nudge The US Toward Open Banking

PYMNTS

For community banks and credit unions, their physical proximity to the small businesses they’re servicing is often pointed out as a major advantage these smaller players hold over the big banks, enabling these FIs to develop deeper relationships with their small to medium-size business (SMB) clients, anticipate their needs and establish trust.

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