Gonzobanker

MARCH 6, 2020

Addressing common loan and deposit operations process inefficiencies can help financial institutions deliver optimized value to customers and stockholders. In recent years, many financial institutions have been focused on improving their digital delivery capabilities, often at the expense of their operational groups.

Operations 93

Operations System Groups Technology 93

Independent Banker

MARCH 31, 2022

Executive committee members tell us what advocacy issues they’ll be focused on during their terms, while board members share their words of wisdom for up-and-coming community bankers: themselves. To sum it up, these leaders are all in and all heart for community banking. This is why sharing our customer stories is so important.

Community Bank 239

Community Bank Community Industry Texas 239

Independent Banker

DECEMBER 31, 2022

The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. Chris Doyle, Texas First Bank. Quick Stat.

Trends 140

Trends Payments Community Bank Texas 140

Gonzobanker

FEBRUARY 8, 2022

Maybe instead of Acquire or Be Acquired, this conference should be called Evolve or Be Acquired,” observed Eric Sprink, CEO of Coastal Community Bank in Everett, Wash., and a trailblazer in the world of banking as a service (BaaS). Think about the wild ride that Silvergate Bank has taken with its crypto strategy.

Fintech 167

Fintech Customer Experience Conference Technology 167

Gonzobanker

FEBRUARY 23, 2022

Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right.

Community Bank 133

Community Bank Strategy Risk Management Fintech 133

Gonzobanker

NOVEMBER 2, 2023

In the throes of managing balance sheets and loan portfolios and at the same time executing daily “run the bank” operations, bankers are faced with the need to continuously develop new customer experiences and scale enterprise capabilities. And, quite frankly, they’re struggling.

Leadership 158

Leadership Industry Management Resources 158

PYMNTS

OCTOBER 31, 2019

A press release this week said Intellect Design Arena will connect Commonwealth Trade Bank to its Intellect Digital Core Solution, IDC 19.1, The core infrastructure technology will be implemented within the bank’s corporate, lending, treasury, retail, domestic, cross-border payments and other operations, according to reports.

Innovation 101

Innovation Community Bank Customer Experience Operations 101

Abrigo

OCTOBER 20, 2020

Increase efficiency and improve the overall borrower experience. The “new normal” has also impacted the banking industry internally, too. For Jill Hudson, VP, Operations Officer at Vision Bank Vision Bank, it was important to learn strategies regarding supporting a strong company culture during this time.

Management 195

Management Lending Community Strategy 195

Abrigo

MAY 5, 2022

Ahead of the Curve: A Banker’s Podcast Ahead of the Curve: A Banker’s Podcast has insights from banking leaders and advisors across the banking industry. Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes.

Community 195

Community Lending Maine Resources 195

Abrigo

JUNE 14, 2017

Software solutions can both make your team more efficient and improve the customer experience. Understand their needs: Evaluate the demographics of your customers and determine their needs. Do customers want a faster or more user-friendly approval cycle? Are customers requesting new products?

Fintech 170

Fintech Software Lending Millennials 170

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Corey Neil.

Community Bank 91

Community Bank Community Tampa North Carolina 91

PYMNTS

AUGUST 12, 2020

Banking technology company Agora Services recently announced its plans to white-label its offerings for smaller financial institutions (FIs) with a focus on small business and teen banking solutions. Funding Circle Takes A Closer Look At Open Banking. WaFd Bank Bolsters SMB Financing Via nCino. Over in the U.K.,

North Carolina 193

North Carolina Fintech Technology Community 193

Gonzobanker

JANUARY 17, 2020

Wells Fargo analyst Mike Mayo got a great deal of attention this year when he claimed that the coming decade will be “the biggest tech transformation in the history of banking.” For execs who climbed the ladder in finance, lending or branches, buckle in because the techies are about to steal the show. The delay has been too long.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

South State Correspondent

AUGUST 10, 2023

Maybe an incoming payment was not processed by another bank, for example, and the customer never received funds. It eats up a substantial number of resources for a bank and often causes a less-than-optimal customer experience. A typical community bank may pay $1.5M

System 195

System Examples Operations Data 195

Gonzobanker

AUGUST 21, 2020

What do earnings look like in a recession with margin pressure, a lack of consumer lending, looming mortgage forbearances and increasing loss reserves? Can current digital and other remote capabilities support growth and a competitive customer experience? Entire companies were set up to work remotely in a week’s time.

Software 78

Software Meeting Tools Community Bank 78

Gonzobanker

DECEMBER 22, 2020

And how did community banks and credit unions respond to the COVID craziness? Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. The Tiny Bank that Did It Award UBank of Texas. Let us break it down for you.

Idaho 181

Idaho Community Industry Strategy 181

Jeff For Banks

DECEMBER 28, 2023

I work for The Kafafian Group, a community bank consulting firm based in Bethlehem, Pennsylvania. Many of my readers might not know what my firm does, so I want to dedicate this post to the problems we help community bankers solve. We guide your institution into creating an operating plan, or the "how" to strategy execution.

Groups 87

Groups Capital US Community 87

PYMNTS

APRIL 1, 2019

Because while a relationship of trust gives credit unions a powerful infrastructure from which to build a more innovative customer experience, it is also a mandate pushing them forward to live up to the faith their customers have put in them. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

Gonzobanker

DECEMBER 17, 2021

Union has been a stalwart of the California marketplace since the ’50s, and this gives Andy Cecere and team a great expansion into the Golden State and also some nice wholesale banking business. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. You tell us.

Fintech 147

Fintech Strategy Leadership Lending 147

South State Correspondent

MAY 1, 2024

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire.

Innovation 195

Innovation social media Branding Marketing 195

Independent Banker

OCTOBER 31, 2022

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. Carson Lappetito, Sunwest Bank. Quick Stat.

Community Bank 91

Community Bank Community Customer Experience Data 91

South State Correspondent

JULY 25, 2022

In the last two months, the messaging points for banks have shifted from one of prosperity to one of cautious growth and optimism layered with some contingency planning. Providing a narrative around your “fortress balance sheet,” ever-more-efficient operations, and defensive vision is now critical. General Performance.

Trends 195

Trends Lending Marketing Capital 195

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). This is an extension of business services, powered by a local community bank. A mobile wallet powered by a local bank, built on the Malauzai platform. This certainly adds a lot of technological capacity to the community bank. BLEND stands for better lending.

Video 40

Video Mobile social media Analytics 40

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Growing loans, earnings are banks' top challenges in 2021. Independent Banker Survey.

Lending 221

Lending Technology Survey Examples 221

South State Correspondent

JUNE 27, 2023

It’s a way for banks to speak with each other, and it started to be phased in during the first quarter of this year with the goal of a complete conversion by 2025. While this is mostly the domain of large banks, there are three reasons why your community bank should consider adopting this language to increase future bank performance.

System 195

System Data Examples Payments 195

Gonzobanker

MAY 21, 2019

The following memo outlines my assessment and recommendations concerning our purchase of Acme Bank, a $5 billion institution located in Metropolis, USA. Acme has doubled its size in the past five years with acquisitions of smaller community banks. Assign a small team and supply development talent to assist.

Customer Experience 112

Customer Experience Analytics Management Operations 112

Independent Banker

OCTOBER 28, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Lending, transaction data. By Karen Epper Hoffman. They have lots of options.

Data 88

Data social media Community Bank Community 88

Independent Banker

NOVEMBER 13, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Lending, transaction data. By Karen Epper Hoffman. They have lots of options.

Data 70

Data social media Community Bank Community 70

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. The bank’s strategy is laser-focused. It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148

PYMNTS

NOVEMBER 13, 2019

The insurance sector sees demand for faster claim payouts, for example, while the small business lending market can similarly add value to borrowers by enabling them to draw funds from their line of credit, and actually access that money same day or in near real time. “That’s very different than other markets like the U.K.,

Payments 129

Payments Cards Marketing Fintech 129

Gonzobanker

JUNE 26, 2019

Credit Union of Texas used MuleSoft ( purchased by Salesforce last year ) to tackle digital banking improvements. The primary focus was integrating authentication with the credit union’s digital banking system to improve the online lending experience with prefilled applications. Enterprise Unification & Workflow.

Idaho 140

Idaho Michigan System Lending 140

Gonzobanker

DECEMBER 19, 2022

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Seacoast Bank is at it again… and this time it is blowing past $10B in a big way. In just five months, Seacoast announced three bank acquisitions ( Drummond, Apollo , and Professional ) totaling a little over $4.7B Goes to CSI.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. The poor payroll and benefits coordinator!

Fintech 195

Fintech Community Regional Technology 195

Fintech Labs Insights

AUGUST 1, 2016

Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omni-channel onboarding journey. Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks.

How To 12

How To Analytics Millennials Data 12

Gonzobanker

FEBRUARY 7, 2018

Robert Sarver of Western Alliance Bancorporation said he started his company after being “unemployed” for two years after selling a previous bank – his wife was just plain tired of him wandering the house in his PJs. Sarver grew Alliance from a small $700 million community bank acquisition to a $20 billion powerhouse in less than 15 years.

Taxes 76

Taxes Video Analytics Arkansas 76

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. The 2016 Gonzo Marketing Medal – Goes to Elevations Credit Union for its “Egg Lending” campaign. Best Free Market Research a Retail Banker Will Ever Get.

Utah 60

Utah System Community Marketing 60