Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 credit cards, 1.3 debit cards and 1.3 store affinity cards. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers.

Cards 150

Cards Security Online Branding 150

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

OCTOBER 20, 2020

Since the start of the COVID-19 pandemic, retailers, business leaders and consumers have all been trying to wrap their heads around the shifts in retail and payments. From cash to rewards and gift cards, mobile wallets must transition to unlocked, truly usable resources across technology, retailers and buying experiences.

Survey 218

Survey Mobile Retail User Experience 218

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed.

Retail 100

Retail Software User Experience Payments 100

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Last month, Galileo launched what it called a faster and less expensive way to create debit cards.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

NOVEMBER 19, 2020

consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. No surprise: The trend has been toward contactless.

Google 254

Google Mobile Apple Survey 254

PYMNTS

JULY 28, 2020

By gaining access to Azure’s emerging technologies, Microsoft said its FinTech partners will be able to “create new user experiences to advance how consumers, businesses and governments exchange value.”. So Mastercard is focused on identifying and pursuing those segments where there are opportunities beyond the card.”

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

Bank Innovation

JANUARY 14, 2019

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170

Mobile Online User Experience Technology 170

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In NCR says its new, next-generation ATM also offers contactless card support, an increasingly important service amid ongoing concerns over the COVID-19 pandemic.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Sang Ahn, VP and general manager of Samsung Pay U.S.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Lumin Digital’s cloud-based digital banking platform was built using modern, market-leading technology and offers “a tightly integrated and customized experience.”

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

MAY 20, 2019

As 5G deployments start, retailers and other companies and organizations around the world are striving to find what works. One of the latest such projects combines the new mobile network technology with facial recognition and vending machines — a possible glimpse of the 5G future. A recent report also says the U.S.

Retail 142

Retail Mobile Conference Groups 142

PYMNTS

JANUARY 17, 2018

The traditional strategy of handing an employee a corporate card, hoping they make responsible purchases and depending on accurate expense reports has evolved into a market that embraces automation, artificial intelligence, mobility and an array of card products, from P-cards to virtual numbers. ” The Power of Data.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

MARCH 17, 2017

Sionic Mobile and Customer Engagement Technologies (CET) are partnering up to provide a mobile payment app for the underbanked, according to Finextra. The app will also utilize credit and debit card processing through J.P. Morgan Chase.

Mobile 101

Mobile User Experience Retail Technology 101

PYMNTS

JANUARY 9, 2020

For merchants, it’s imperative to take stock of the existing (and evolving) payment preferences that can be markedly different across generations – but delivering a seamless experience is a way to cement loyalty and drive repeat purchases. Bringing consumers and merchants together used to be a fairly straightforward process.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

DECEMBER 4, 2018

Services offered include price protection and free food delivery, once users reach certain spending thresholds. For many consumers, perks are a key driver of their credit card choice, whether it’s airline miles, cash-back or points that can be redeemed for a variety of items. It’s time to shop – and shopping takes time.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

APRIL 27, 2020

If eCommerce doesn’t have basic security no biometrics technology in the world can protect the identity and data of its users. After an eCommerce company makes moves toward protecting its general security, however, biometrics technology has made strides. Consumers know it as the fingerprint or facial recognition on credit cards.

Fraud 164

Fraud Company Security Comparison 164

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. McDowell said that he expects these and other new technologies to soon replace more traditional methods of authentication and verification, such as passwords. It’s EMV all over again.

Security 100

Security Mobile Las Vegas User Experience 100

Celent Banking

DECEMBER 11, 2014

One of the constants over the last few years in our annual Top Trends in Retail Payments report (coming up again in January 2015) has been our commentary on the ups and (mostly) downs of NFC and contactless payments. Banking Retail Banking Apple Pay contactless NFC'

Apple 177

Apple User Experience Trends Retail 177

PYMNTS

OCTOBER 14, 2020

In retail, the need to simplify, integrate and bring gift card and loyalty programs online to maximize their impact has never been greater, while consumer engagement has the power to remove retail friction. 70%: Share of customers who abandon purchases because of a bad user experience.

Retail 227

Retail Technology Trends United States 227

PYMNTS

DECEMBER 31, 2018

It was an experience anchored in a fixed location that was dependent on and defined by power and connectivity capabilities. Over the past 10 years, the point of sale has been evolving as mobile technology has trained consumers to expect richer interactions while enabling the processing of the transaction to “come to them.”

eBook 162

eBook Mobile User Experience Training 162

PYMNTS

DECEMBER 10, 2018

It’s the decoupled debit card. Merchants paid less when they accepted those cards. Inspired, retailers set out to develop their own products with those same benefits: debit functionality, rich consumer rewards and a lower interchange fee burden when consumers used them to shop their stores. And what was the product?

Branding 184

Branding Cards Payments New Jersey 184

Independent Banker

DECEMBER 31, 2021

Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. of buy now, pay later users experience credit score degradation. It may be easier to use a credit card if a consumer isn’t certain that they will keep the product.”. Illustration by Wenjin Chen/Getty Images.

How To 91

How To Community Bank Community Lending 91

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. We define challenger banks as fintech companies leveraging technology and software to digitize and streamline retail banking. Banks in Fintech: what’s ahead in 2018. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

JANUARY 10, 2020

It’s about user experiences,” Boyle told Webster when describing the ongoing evolution of the connected vehicle ecosystem. “It It can’t be technology for technology’s sake. It has to be a consumer experience that works for people.”. It has to solve a problem for consumers.

Las Vegas 170

Las Vegas Software Payments User Experience 170

PYMNTS

NOVEMBER 8, 2018

To that end, 7-Eleven said earlier this week that is debuting scan-and-go options at 14 of its Dallas-based stores, with the goal of bringing that technology to additional locations through 2019. Scan-and-go technology fit into the retailer’s overall business strategy by addressing a specific problem, said Singh.

Dallas 186

Dallas United States Mobile Samsung 186

Accenture

OCTOBER 18, 2019

Checks have to be written, invoices reconciled and credit cards kept safe. Our analysis shows that consumer credit card revenue per transaction dropped 12 percent, from $1.21 First, renovate and scale payments technology to drive down costs and ensure that their bank-specific volume/value trade-off remains positive.

Industry 150

Industry Payments Survey User Experience 150

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Branch innovation and branch closings.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. Stripe Powers Digital, In-Store Payments For Lightspeed Retail, Restaurant Customers. Why Consumers Are Firing Traditional Retailers. Consumers are firing physical retailers from the jobs they held years and decades before.

Google 123

Google Retail United States Online 123

PYMNTS

OCTOBER 10, 2019

Over 80 percent of restaurant operators agree that the use of technology in a restaurant provides a competitive advantage and nearly four in 10 plan to invest more in expanding their off-premises business in 2019. The virtual restaurant business model is becoming increasingly popular as technology improves the user experience.

Los Angeles 129

Los Angeles Branding Chicago User Experience 129