PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so. The Increasingly Digital SMB .

Online 354

Online Survey Maine Study 354

PYMNTS

MAY 21, 2020

To help businesses safely resume their operations, IntraEdge has rolled out its Janus “privacy-first” self-check temperature kiosks, according to an announcement. The technology company described its device as a “turn-key contactless solution” that lets businesses that reopen support the wellness and privacy of staffers as well as clients.

Study 213

Study Security Report Technology 213

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. Many firms are eying new technologies that could accelerate their global B2B transactions amid these shifts.

Innovation 237

Innovation Cards Payments Study 237

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. Personalization is but one key element of this, enabled by technology and implemented using design thinking.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. Another study found that 55 percent of U.S. Another study found that 55 percent of U.S. The report noted that U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

JUNE 6, 2017

From some guy’s garage in San Francisco, a group of math nerds has grown into one of the world’s finest-tuned machine learning operations. I’ve had the privilege to study and do research at many amazing universities and national labs around the world throughout my career. I can truly say I stand on the shoulders of giants,” he said.

Operations 168

Operations Tools Data San Francisco 168

PYMNTS

SEPTEMBER 22, 2020

One recent study estimated that roughly 44 million Americans would tap food delivery apps by the end of this year, up from 38 million in 2019, and another survey predicted that the number of smartphone delivery app users will climb 25.2 One recent study reported that chargebacks rose 179 percent in the past two years. percent to 45.6

Fraud 255

Fraud Mobile Tools Study 255

PYMNTS

NOVEMBER 17, 2020

Under COVID, one study finds that 22 percent of Americans had been targeted by pandemic-related fraud attempts as of April. PYMNTS’ latest Digital Fraud Tracker® , done in collaboration with Simility , is a study in the forces impacting fraud and security in a year when cyberthieves have been having a field day. They Can Get to Anyone.

Fraud 182

Fraud Study Analytics Tools 182

PYMNTS

DECEMBER 21, 2020

Promotion abuse scams occur when individuals take undue advantage of rewards, sales or other promotions offered by merchants, which can prove especially costly to businesses operating within leaner margins during the pandemic. is projected to reach $794.5 billion by the end of the year, marking 32.4 percent year-over-year growth.

Fraud 210

Fraud Cards Retail Resources 210

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Payments and banking products were pushed to the head of the digital-first line thanks to the pandemic, leading to the acceleration of contactless and card-not-present commerce.

Study 205

Study Cards Payments Innovation 205

PYMNTS

AUGUST 15, 2019

That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable. It is that these attacks are coming in at a speed and in forms that are alien to these operators. And it’s not just more attacks — though that is undoubtedly part of the problem, he noted.

Technology 116

Technology Fraud Mobile Cards 116

PYMNTS

DECEMBER 18, 2020

“Companies are adjusting their AP practices to better suit work-from-home operations, according to recently released results of a survey taken from May to June. financial executives found that 91 percent were investing in financial technologies intended to help with newly remote operations. The poll of 325 U.S.

Payments 160

Payments Cards Report Tools 160

PYMNTS

NOVEMBER 4, 2020

The following Deep Dive explores the ways in which QSR customers’ ordering and payment habits are shifting, as well as how restaurants are changing their operations to meet consumers’ new payment demands. These innovations have revolutionized diners’ experiences and transformed the purchasing process. The Evolution Of Ordering. drive-thrus.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

SEPTEMBER 18, 2020

Often written off as a technological solution in desperate search of an actual problem, the QR code fell by the wayside development-wise. consumers could have learned to pay with QR codes, but the technology hit two major roadblocks. It turned out Americans liked paying by card just fine and weren’t looking for a change.

Apple 292

Apple Jacksonville Study Mobile 292

PYMNTS

NOVEMBER 25, 2019

You might end up ordering or paying with your face via facial recognition technology. Assuming the consumer has a mobile device and uses Apple or Google, the technology can push a loyalty program sign-up offer — sometimes including pre-filled forms — via the person’s NFC-enabled phone. “You You can get rid of the loyalty card.

Payments 225

Payments Mobile Dallas Apple 225

PYMNTS

OCTOBER 14, 2020

Launched in 2001, PayCore notes that more than a million POS terminals in Turkey operate with software developed and provided by the company. In addition, PayCore’s software helps facilitate 60 percent of all credit card transactions in Turkey, the company said. , which has a footprint that extends to more than 12 countries.

Payments 141

Payments Software Study Cards 141

PYMNTS

SEPTEMBER 23, 2020

As merchants attempt to fulfill the demands of customers for expediency and less person-to-person contact, Dunkin’ and sports venue hospitality stands are experimenting with a new Mastercard checkout-free payment technology, The Wall Street Journal (WSJ) reported.

Delaware 150

Delaware System Mobile California 150

FICO

NOVEMBER 24, 2020

As many of us who have long been in the industry know, fraud remains a top challenge for debit cards. billion in gross (attempted) debit card fraud and ultimately incurred losses of over $1 billion on debit and ATM transactions; the need for an effective solution to this problem has never been greater. In 2019 issuers faced $4.2

Fraud 52

Fraud Cards ATM Case Study 52

PYMNTS

OCTOBER 6, 2020

For example, Chime CEO Chris Britt recently said that unlike traditional banks that earn money off of fees and interest from loans, his company’s profits come mostly from card usage. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

MARCH 26, 2019

Back in the day fast food and other QSR operations were not exactly known as centers of cutting-edge technology. Now QSR operations are getting smart, so to speak, via artificial intelligence (AI) technology. Voice ordering technology and AI are indeed making their presence known in the QSR world.

Mobile 164

Mobile Technology Google Operations 164

PYMNTS

JULY 27, 2020

They want technology to expedite moving funds from their online sales into their bank accounts in real time. The PYMNTS study found that sluggish sales figures have cut cash flow for Main Street SMBs hard as the pandemic grinds on. But it also reveals that many SMBs worry about a cash crunch. Cash Flow Woes. Using Digital Tools.

Maine 234

Maine Payments Study Survey 234

PYMNTS

DECEMBER 4, 2020

In just one of the most recent announcements , Stripe said it is partnering with several large banks to offer financial services via Stripe Treasury to offer debit cards and bank accounts to online merchants and other enterprises. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

OCTOBER 16, 2020

What was once a small but meaningful constituency — online shoppers — suddenly seem to be holding all the cards. For context, findings from the PYMNTS study D2C And The New Brand Loyalty Opportunity , a collaboration with sticky.io , indicate that “…CPG brands face a unique opportunity to capture customer loyalty and drive engagement.

Branding 211

Branding Study Online Retail 211

PYMNTS

JANUARY 29, 2019

The Union of Arab Banks (UAB) has said in a study that such a movement would change the way Arab banks provide financial services. . As pertains to Egypt banks, e-Cards (and, in tandem, electronic payments) have swelled to more than 30 million cards as of June 2018, as estimated by the country’s central bank.

Fintech 145

Fintech Cards System Groups 145

Chris Skinner

MARCH 23, 2017

Banks in Turkey have been highly enthusiastic about using new technologies to reach and engage with their customers. They are also very successful in adopting and launching innovative technologies for the first time in the world. million credit cards, 118.3 debit cards and 1.7 As of January 2017, there are 58.8

Innovation 196

Innovation Cards Trends System 196

PYMNTS

DECEMBER 16, 2020

The December Mobile Order-Ahead Tracker ® explores the latest digital ordering developments, including how restaurants can apply the lessons they have learned in 2020 to the post-pandemic world, the tools and technologies used to fight fraud, and fraudsters’ latest schemes to make off with customers’ cash, rewards points and valuable personal data.

Fraud 310

Fraud social media Mobile Trends 310

PYMNTS

OCTOBER 9, 2020

This includes upgrading digital security measures, but the resurgence of brick-and-mortar commerce has required upgraded technologies to accept contactless payments and mobile wallets. These wallets are connected to familiar debit or credit cards, the details of which must also be kept safe from enterprising fraudsters.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

AUGUST 12, 2020

These two stressors are prompting some business-to-business (B2B) payers to use virtual cards to give quick settlement times to vendors while buyers themselves do not have to move money from their bank accounts until the card bills are due. Around The B2B Payments World. Get the scoop in the Report. About The Report.

Report 175

Report Strategy Cards Payments 175

South State Correspondent

OCTOBER 26, 2023

Our Top 10 Insights From Money 20/20 From these sessions and announcements, we pulled out ten of our most important takeaways, each having an impact on bank operations in the coming year. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

FEBRUARY 28, 2020

The banking industry is undergoing a sea change in the new decade, with online and mobile banking growing ever more popular among customers, and challenger banks and FinTechs disrupt the market with new technologies. Digital-first technologies are also being used for charitable purposes.

ATM 159

ATM Study Analytics Meeting 159

PYMNTS

FEBRUARY 13, 2020

This is about the fact that fake identities comprise 25 percent of new social media accounts created every day, and that 53 percent of all social media logins are fraudulent , according to a recent study. federal government doesn’t issue a national identity card, so a number of states have taken it upon themselves.

social media 150

social media Louisiana Colorado Samsung 150

PYMNTS

AUGUST 6, 2020

are made with cash , for example, and 63 percent of consumers have at least two credit cards. New technologies and API infrastructures are also leading to rapid innovations in the PaaS space, including quicker payments than ever before. Only 26 percent of all consumer purchases in the U.S.

Regulation 245

Regulation Payments Innovation Fintech 245

PYMNTS

NOVEMBER 11, 2019

Out of necessity, restaurants are turning to a wide range of new technologies to deliver on changing ordering preferences. A new study also found that 34 percent of consumers used delivery more than they did a year ago. While drive-thrus can be a source of retail innovation , traditional operations aren’t what they used to be.

Study 108

Study New York City Minnesota Dallas 108

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Amazon Plans.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

MAY 13, 2019

As technology reshapes the way buyers access goods and services, consumer expectations are moving targets, and merchants that hope to survive can’t afford to fall behind. From Reis & Irvy’s to Vengo , merchants and technology companies are reinventing the world of vending technology through smart devices.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

APRIL 25, 2016

Of course, we have the quarterly numbers, too, including insight into how American Express’ commercial card business is holding up. billion worth of purchases went through Amex commercial cards in 2016’s Q1, American Express said in its latest quarterly earnings report. It’s all below in our weekly B2B Data Digest. . .

Fraud 100

Fraud Cards Lending Analysis 100

PYMNTS

JANUARY 13, 2021

percent had falsely claimed a charge on their credit card was fraudulent to score a refund. Consumers are taking their own protection more seriously, with a study finding that 60 percent of online customers became more aware of the threat of fraud during the holiday shopping season. Developments F rom The World Of Digital Fraud.

Fraud 189

Fraud Analytics Data Retail 189