PYMNTS

AUGUST 10, 2020

The funds can then be deposited into any type of account, including a bank account, prepaid card or digital wallet. Only 13 percent of consumers and 8 percent of microbusinesses get their money through an instant payment to a debit card, credit card, digital wallet or prepaid card.

Report 228

Report Payments Millennials Cards 228

PYMNTS

DECEMBER 21, 2020

Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. This digital shift — doing less in the physical world and more in the digital world for the same activity — is based on 16 longitudinal studies that PYMNTS has conducted of a national sample of more than 40,000 U.S. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services.

Mobile 169

Mobile Study Security social media 169

PYMNTS

MARCH 3, 2020

Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. A recent study found that 75 percent of this generation’s members visit financial institutions (FIs) at least once per month. million compared to unsecured companies’ $5.16 million.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

JANUARY 27, 2020

Millennials have been at home in the global workforce for about a decade now, but Generation Z is starting to filter into offices, warehouses and work floors and bringing their fast payments expectations with them. employees would like access to their wages before their designated paydays, according to a recent study.

Management 160

Management Taxes Tools Metro 160

PYMNTS

FEBRUARY 27, 2018

These solutions could shift the way national security agencies in several countries operate, or force employers to change how they authenticate and identify their employees. As more millennials enter the workforce, passwords are going out the door. News From the Digital ID Space. as part of a visa waiver program.

Security 110

Security Report National Millennials 110

PYMNTS

DECEMBER 24, 2019

Voice is the killer app of the connected commerce experience, according to the How We Will Pay: 2019 Edition study. 26, the eCommerce operator — via its Alexa Skills Kit Blog — announced the debut of “two new Alexa capabilities that will help create a more natural and intuitive voice experience for your customers.”.

Cards 160

Cards Payments Study Examples 160

PYMNTS

FEBRUARY 18, 2019

This week, I’m compelled to offer a few thoughts that go against the grain on several topics that made the news last week: Amazon’s NY HQ2 , card interchange fees and Facebook ad revenue. It has also spurred other businesses to follow its lead, irrespective of whether Amazon is even a relevant player in the ecosystem in which it operates.

Cards 169

Cards Course Study New York 169

PYMNTS

JUNE 26, 2020

Introducing open banking principles has not been without friction, however, with banks and consumers concerned over how this sea change will affect FIs’ daily operations. It’s still easier to use a card, and in some ways, it is safer because you hold the chargeback. Open Banking Prevents Data Exposure.

System 198

System Data Security Examples 198

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. turning Digital p2p payments into debit cards.

Cards 71

Cards Fintech UX Strategy 71

PYMNTS

AUGUST 12, 2019

A study by eMarketer shows that most people, especially millennials , prefer to chat or message instead of calling on the phone. After the first payment, participants can get a $5 Starbucks gift card. With the new partnership, Groupon will provide Prodege with card-linked offer content for local restaurants and other merchants.

Cards 100

Cards Online United States Chicago 100

PYMNTS

APRIL 30, 2020

Customers can use mobile banking services to do everything from check account balances and pay bills to temporarily shut down misplaced debit cards. Data from a 2018 survey showed that 43 percent of millennial consumers had given up on mobile banking activities that felt too complicated or lengthy, for example.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

OCTOBER 9, 2019

H owever, nothing is easy in life (your parents were right) and that nugget of wisdom served as a central theme of a recent PYMNTS discussion with Rakan Alhassan, operations and marketplace director at UReed. Among the main challenges? The reliance on cash in many of the markets served by UReed, Alhassan said.

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

SEPTEMBER 20, 2019

In the payments ecosystem, we need look no further than the bridge millennial to see how the connected purchasing experience will evolve over the next decade. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study. Construction Payments: Building the House With Virtual Cards.

Fraud 108

Fraud Payments Bitcoin Lending 108

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally. In the U.S. trillion and $1.5 Online Resale.

Online 101

Online Fraud Branding social media 101

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. Consumers won’t be walking up to a cashier after standing in a checkout line to swipe a card when they visit a store.

Online 197

Online Retail Mobile Branding 197

PYMNTS

AUGUST 16, 2018

The survey found that 43 percent of high-income millennials said they would be more likely to visit a gas station if its app offered convenience, loyalty and savings. But the situation changes when talking about younger consumers. And those younger consumers do indeed visit gas stations. Convenience will also work to promote these payments.

Millennials 102

Millennials Mobile Payments Survey 102

Independent Banker

AUGUST 9, 2016

Statistics are especially compelling for those trying to attract and maintain the millennial segment. As a group, millennials switch from their primary bank at a pace nearly double the average of other age groups, and they point to high fees and poor loyalty programs as the top reasons why they are dissatisfied with their banks (3).

Community 70

Community Millennials Community Bank America 70

PYMNTS

OCTOBER 15, 2018

Kitchen United CEO Jim Collins told Karen Webster that, as the owner-operator of Montrose Town Kitchen & Grill in California, he had a front-row seat to this a few years ago when the Postmates delivery people first started showing up at his door. It was, in fact, broadly reflective of much of the consumer journey in dining.

Millennials 145

Millennials Branding Online Retail 145

PYMNTS

FEBRUARY 6, 2018

There was a research study in marketing that if you offer people 24 different types of jellies, you’re not going to sell as many as if you offer them six,” Marketing Consultant Pam Danziger told CNBC. And, like Costco, it has a limited selection, which makes for a more efficient operation. “By It becomes a competitive advantage.”.

New Jersey 100

New Jersey Las Vegas Retail Dallas 100

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Consumer studies the Boston firm has conducted indicate increasing mobile-banking adoption and awareness and use of mobile remote-deposit capture applications. Fees follow.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

JANUARY 5, 2017

If they’re not using the app, consumers can go online and register a rewards or credit card and get a More account, signing up for emails or text messages for alerts about promotions. What’s ahead? They want to go into a platform and get information before they make a purchase.

Retail 107

Retail Technology Mobile Millennials 107

PYMNTS

OCTOBER 22, 2018

People of all stripes — from millennials to baby boomers, from Generation X to the Greatest Generation — are increasingly swapping the friction of shopping in a store for the convenience of using one of the many connected devices they now own to shop and buy from instead. In collaboration with Visa , we studied 2,800 U.S.

Millennials 212

Millennials Study Payments Data 212

PYMNTS

APRIL 19, 2018

The finding comes from Tillster , which partnered with SSI to study how offering self-service kiosks impacts guest behavior. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020. After talking with 2,000 restaurant customers across the U.S., That’s up from just 2 percent in 2017.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

JUNE 21, 2016

These programs — which include apps like GrubHub, Foodler, Favor, Seamless and DoorDash – operate independently of merchants, acting as middlemen between in-home consumers and various eateries. Of those who already utilize these store-to-door programs, the study found that 51 percent order meals from casual dining restaurants.

Resources 102

Resources Operations Technology Boston 102

CB Insights

OCTOBER 24, 2018

a transparent alternative to credit cards. Traditional credit cards are becoming less popular among younger consumers. Millennials in particular struggle with credit cards — recent studies find that 3 in 5 millennials carry credit card balances month to month, while 45% don’t know the interest rate on their card.

Millennials 65

Millennials Lending Cards Capital 65

PYMNTS

APRIL 29, 2020

Buy now, pay later (BNPL) solutions are well on their way to challenging credit cards as younger consumers’ deferred payment method of choice. Millennials carry two fewer credit cards than their Generation X counterparts, for example, and are the single-largest demographic group using BNPL solutions. Approximately 20.3

Payments 175

Payments Millennials Cards Retail 175

PYMNTS

JULY 11, 2016

In 2003, the majority of the online shopping was done at the desktop at the office when the boss wasn’t looking, and that experience included laboriously typing in card credentials at every site. All you millennials out there, ask your parents what they used to do as teenagers on Saturday afternoons. 26 in mobile apps.

Google 100

Google Mobile Apple Online 100

PYMNTS

NOVEMBER 27, 2019

Additional PYMNTS research found that firms believe implementing automation could significantly improve their operations, particularly their B2B payments. The following Deep Dive outlines automation’s benefits, its potential ROI for implementing organizations and how these solutions can recruit millennial workers. . A notable 80.8

Millennials 161

Millennials Payments Capital Technology 161

PYMNTS

JANUARY 14, 2021

One survey determined that 19 percent of failed deliveries stem from erroneous delivery addresses, for example, and 66 percent of respondents cited address accuracy as key to their business operations. Consumers may lack trust in the identity verification process during onboarding, according to one study. Gaining Consumer Trust.

Analytics 170

Analytics Data Study Millennials 170

Perficient

MAY 17, 2022

Total outstanding debt in the sector grew by $84bn to $1.46tn, outpacing the increase seen in student and credit card debts combined.” Delinquency rates are rising to levels not seen since the Great Recession, especially among Millennials and Gen Z. Auto-loan originations in the U.S. Many consumers cannot afford these loans.

Strategy 294

Strategy Customer Experience Study Technology 294

PYMNTS

JANUARY 27, 2020

Not least among them is how potential subscription commerce operators are approaching entry into the business. Sophisticated algorithms and ever more data can greatly help the subscription commerce operator, for instance, figure how to best offer free trials, and to what consumer groups — or even whether to offer them at all.

Trends 175

Trends Payments Exercises Cards 175

PYMNTS

APRIL 11, 2016

Reports find differences in the adoption of IT hardware versus software, mobile devices and virtual cards. Research also uncovered gaps in how businesses interact with innovative tools depending on who’s using it — financial executive versus corporate traveler and even millennial business owner versus Baby Boomer.

Millennials 100

Millennials social media Software Cards 100

MyBankTracker

AUGUST 26, 2020

Prepaid debit cards. Prepaid debit cards are also popular for money management at a young age. At the core, these cards operate similarly to teen checking accounts. These prepaid debit cards may allow multiple debit cards for multiple children on a single account. Authorized users on credit cards.

Survey 52

Survey Cards Study Examples 52

PYMNTS

NOVEMBER 18, 2019

In addition to search, for which there are nearly six billion Google queries every day, Google operates a variety of utilities that consumers use regularly on both iOS and Android devices, as well as their Windows and Apple desktops – Google Maps, Waze, YouTube, Gmail and Google Drive, to name a few. 4, ahead of PayPal and Amazon.

Google 177

Google Study Payments Branding 177

PYMNTS

JANUARY 2, 2017

The most recent Tracker featured several virtual reality (VR) headlines, as a study from Augment found that VR and augmented reality (AR) have the potential to transform the online retail industry, and the online retail player seemed to embrace the news, debuting a home design VR app.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

JULY 9, 2018

Credit is being unbundled from the traditional line-of-credit, card-based products. The anecdote to the millennial’s so-called hatred of traditional banks hasn’t really taken off as investors envisioned. Music streaming services , of course, operate the same way.

Strategy 105

Strategy Millennials Online Branding 105