PYMNTS

JUNE 10, 2020

As retail reopens and starts to spur some optimism for the future, a dark number appeared on the scene on Tuesday (June 10). Coresight released a report that says 25,000 retail storefronts will close by the end of the year. Alternative research and other market dynamics make such a scenario seem unlikely. percent of U.S.

Retail 131

Retail New York City Online Trends 131

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

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Study Millennials Retail social media 100

PYMNTS

JUNE 8, 2020

As evidenced by last week’s PYMNTS’ card on file report , consumers are ready and willing to keep their data with retailers, both online and offline, in exchange for frictionless experiences. The PYMNTS study continues to show that consumer behaviors – not just purchase preferences – are changing.

Retail 167

Retail Study Online Data 167

PYMNTS

JULY 9, 2019

Automated retail might conjure up images of robot cashiers, but beyond a few convenience stores in Japan and Korea, that sci-fi development hasn’t yet become reality for the wider world. The latest Automated Retail Tracker explores these trends and new developments in the unattended retail space.

Retail 180

Retail Houston Minnesota Austin 180

PYMNTS

NOVEMBER 16, 2020

In Beyond the Card: Toward the Cardless and Contactless Future , a PYMNTS and i2c Inc. Physical cards are changing form, as some NFC-capable mini-cards are being embedded in rings and other wearables. Now comes the work of embedding touchless payments anywhere and everywhere people might want them. told PYMNTS.

Cards 239

Cards Payments Innovation Customer Experience 239

PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

Retail 169

Retail US Survey Examples 169

PYMNTS

JULY 28, 2020

Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 Consumers today are especially likely to use their debit cards for their eCommerce purchases or to make in-store purchases with mobile wallets, and card-not-present (CNP) transactions represented 43.1

Cards 212

Cards Rhode Island Payments Online 212

PYMNTS

JANUARY 23, 2019

This marks a change for Target — a retailer that had, up to this point, enabled mobile pay only for its own mobile wallet app and the Target-branded REDcard linked to it. For the How We Will Pay 2018 Edition , PYMNTS and Visa conducted its annual study of U.S. In the study, two things became obvious.

Cards 171

Cards Mobile Study Retail 171

PYMNTS

MAY 12, 2016

Chain Store Age shares that, according to a new study from Blackhawk Network (called “How America Pays”), cash remains the most popular payment method among U.S. Meanwhile, shares CSA, PayPal has emerged as the most popular digital payment option among U.S.

Cards 100

Cards Retail Payments Study 100

PYMNTS

JULY 3, 2019

That’s when there is generally another point of frustration and friction: checking out after the dental work, perhaps giving over a payment card and signing up for another appointment. In fact, the vast majority of the growth NMI is seeing is happening almost entirely outside of retail. She was able to simply go home. “It

Retail 133

Retail Software Mobile Payments 133

PYMNTS

JANUARY 9, 2020

The program is housed in an app that will provide users with a photorealistic AR experience in a 360-degree virtual environment, where they can interact with a number of displays that educate them on the features of their card. To begin, the users must scan their cards on their phones. According to the J.D. Power 2018 U.S.

Cards 131

Cards Examples Regional Apple 131

PYMNTS

OCTOBER 21, 2020

One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. Merchants are used to keeping up with shifting trends and adjusting their products and marketing to engage consumers chasing after new items and experiences.

Retail 174

Retail Payments Report Trends 174

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

FEBRUARY 19, 2020

Before Nutrimeals set up an automated retail solution to distribute prepared meals to consumers, the company was delivering food to customers in Calgary and across Western Canada, but it knew from the beginning that it wanted to have kiosks, Co-founder Grace Clark told PYMNTS in an interview. Automated Retail. The Selections.

Retail 132

Retail Apple Study Company 132

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). LISNR Case Study. The basic idea behind LISNR is to send data securely via audio.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

MARCH 2, 2020

Retailers often need additional coverage during peak holiday shopping periods, hospitals may need substitutes for nurses on paternity leave and construction companies might need to increase staff for sizable projects. The United States’ tight labor market exacerbates competitive tensions for such agencies, though. rose from 3.1

Cards 130

Cards ATM United States Payments 130

PYMNTS

AUGUST 13, 2019

In June, Costco launched a revamped digital membership app that allows members to use its mobile device rather than flashing a physical card upon entry and during checkout. Offering an app doesn’t a guarantee retailers popularity or loyalty, though. Much has been made about app fatigue, yet retailers keep launching them.

Retail 181

Retail Millennials Mobile Payments 181

PYMNTS

NOVEMBER 8, 2019

The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk champagne at a hotel (it’s true!) – all started with digital payments. That growth came as vending and unattended retail firms struggled to compete with big-box retailers.

Retail 108

Retail Michigan Branding Mobile 108

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders.

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. And retailers are offering innovative subscriptions for all sorts of products. They can pay for their subscriptions by PayPal, debit card or credit card.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”. And these criminals are going after a potentially lucrative market.

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Study Online Course Cards 124

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Around The Buy Now, Pay Later World.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

JUNE 26, 2019

Unattended retail is having a moment – a bad moment, as it turns out, in China, according to reports. The challenges there come as kiosks and other forms of unattended retail continue to develop globally. For one, selling fresh groceries via unattended retail is not an easy business. Unattended Failure. Global Growth.

Retail 108

Retail Comparison Report Operations 108

PYMNTS

NOVEMBER 23, 2016

Nordstrom is broadening the scope of its B2B gift card operations by teaming up with prepaid card company CashStar. Using CashStar Business, Nordstrom is now offering Gift Cards for Business, a program that helps its business partners order Nordstrom gift cards and manage accounts. In an announcement Tuesday (Nov.

Cards 100

Cards Customer Experience Analysis Resources 100

PYMNTS

MAY 4, 2020

A study of consumers ages 22 to 30 showed that 20.3 percent lacked the credit history to be approved for credit cards in the first place. Just 45 percent of debit card holders have been offered installment payment plans online and 28 percent while at retail stores, according to recent research.

Retail 223

Retail Cards Payments Report 223

PYMNTS

JULY 5, 2018

Much of North America remains anchored to major-brand credit cards. As digital technology keeps bringing new efficiencies to transactions, and more consumers around the world turn to eCommerce for retail and other purchases, an accompanying trend is making life interesting for merchants and payment providers. The numbers back that up.

Retail 108

Retail Payments Cards United States 108

PYMNTS

APRIL 9, 2020

consumers who had shopped in a physical retail location during the previous week. More vexing still is the market potential of mobile wallets when compared to actual performance. The latest Mobile Wallet Adoption 2020 study notes that while penetration is good and the market potential for mobile wallets is estimated at $2.3

Mobile 140

Mobile Apple Cards Millennials 140

PYMNTS

DECEMBER 11, 2020

Consumers are going digital and are finding the experience to be an upgrade, while the physical retail channel is becoming increasingly unsatisfying by a pretty wide margin. Herron said that means retail needs to catch up and start rethinking a model that is “definitely broken right now” when it comes to shopping in a physical store.

Retail 273

Retail Meeting Customer Experience Online 273

PYMNTS

OCTOBER 5, 2020

And CVS in August became the first major retailer to introduce PayPal QR code technology, which it plans to roll out in its 8,200 U.S. The report found that workers and customers have both become wary of exchanging cash and using physical cards to make purchases. stand-alone stores. And that rose to more than 50 percent of U.S.

Payments 360

Payments Cards Retail Branding 360

PYMNTS

JULY 3, 2017

In our latest Topic TBD, Bob Legters, SVP and chief product officer of Global Retail Payments at FIS , told Karen Webster that the big picture of loyalty amid a changing retail landscape is colored by small considerations, calibrations, speed and, of course, data.

Retail 113

Retail ATM Mobile Cards 113

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Fraud Case Study. He added that these attacks are also more difficult to detect and stop.

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

MAY 11, 2018

Apple and Goldman Sachs Group are in the midst of bringing a joint Apple Pay-designated credit card to market. After nearly 40 months on the market, adoption of Apple Pay has been essentially flat. According to PYMNTS’ mobile adoption study done in collaboration with InfoScout , that has gone from 1.9 percent in Dec.

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Apple Cards Course Mobile 126

PYMNTS

FEBRUARY 23, 2016

1, around half of “big retailers” had EMV while smaller retailers were clocking in at 10 percent to 33 percent, depending on whose count one liked. Five months down the line, the progress does not seem to be much greater, according to a recent study by TSG. retailers are able to process chip-card transactions.

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Retail Survey Fraud Cards 100

PYMNTS

FEBRUARY 23, 2018

Today in PYMNTS data, the digital food delivery industry is growing every day, firms are using venture capital funding to expand B2B virtual card solutions, mobile apps are helping ease financing issues in auto purchasing and consumers have spoken: Omnichannel readiness features are not all created equal, but free shipping is a winner.

Cards 100

Cards Data Capital Mobile 100

PYMNTS

NOVEMBER 8, 2019

Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? customers had $736 million in loan balances at the end of September, though it’s not clear how that compares with other credit cards, as Bloomberg said banks do not break out performance by individual cards.

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Apple Cards Fraud User Experience 100