Chris Skinner

MARCH 23, 2017

They manage the Fintech Istanbul program, and are the powerhouse behind many of the innovations we’ve seen in Turkey from mobile wallets to contactless payments. We may describe Turkish banking sector as strong, innovative, modern and well-regulated. million credit cards, 118.3 debit cards and 1.7

Innovation 196

Innovation Cards Trends System 196

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. In that instance, merchants have to contend with cart abandonment. seconds on average through EMV 3DS.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

NOVEMBER 6, 2018

There is also the chance (please no, not this time) of some hassle with payments, such as the corporate account or card not going through, or maybe, on the travel agency side, a software glitch or another problem that adds friction and frustration to an already long travel day. Innovation Challenges. Innovation Willingness.

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks have been gaining popularity, and cutting-edge technology like biometrics is starting to be integrated. Loyalty, too, is a source of innovation.

Innovation 153

Innovation Retail New York City Minnesota 153

Chris Skinner

JULY 19, 2017

I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world. Penny, the New Mint Penny is an app that examines behaviour around your bank accounts and credit cards to alert you of any issues, such as data breaches. These are the ones I quite liked, so it’s not exhaustive.

Innovation 298

Innovation Capital Conference Customer Experience 298

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. LISNR Case Study. He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 7, 2020

Innovation is no longer optional – it’s table stakes to stay in the game. The good news: There is no shortage of innovative ideas and options for today’s FIs to offer to their customers: digital wallets, P2P payments, card controls, fraud and security protection, and loyalty and rewards perks among them.

Innovation 139

Innovation Technology Marketing System 139

PYMNTS

OCTOBER 10, 2018

Consumers expect to be met with technology wherever they go, and quick-service restaurants (QSRs) are no exception. In fact, 62 percent of customers said innovations would make them more inclined to visit QSRs in the future, according to the latest PYMNTS Restaurant Readiness Index.

Innovation 152

Innovation Customer Experience Data America 152

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. Mobile Cards: Make or Break? Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. The company has conducted timed studies, finding that it can take over a minute to make a repeat order through a mobile app, while it takes only about 15 seconds through its service.

Technology 121

Technology Maine Study Google 121

PYMNTS

JUNE 19, 2019

Not only that, but 82 percent of travel companies innovate to combat the loss of customers, and 36 percent of travel companies expect innovations to decrease costs. Other areas of innovation and disruption for the travel industry are heavily focused around payments. That includes the payment of airline fares. Payments Cost.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. French retail giant Carrefour SA has also been testing camera and image-recognition technology in grocery stores.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

NOVEMBER 20, 2019

Payments credit union PSCU is prepared to handle what they predict will be a rush in 2020 to adopt contactless cards, the company said in a press release on Wednesday (Nov. In 2020, PSCU anticipates distribution of more than three million new contactless cards to 100-plus credit unions.

Cards 117

Cards Risk Management Study Payments 117

PYMNTS

DECEMBER 17, 2019

One study determined that roughly one-third of consumers have been victimized by fraud, leading them to contact their financial institutions (FIs) to change login credentials, cancel credit cards and guard against suspicious transactions. The Technology Gap That Fosters Fraudsters. The former’s breach affected 100 million U.S.

Technology 142

Technology Fraud Data Security 142

PYMNTS

AUGUST 12, 2019

By the numbers, 2019 is a good year for corporate card innovation. According to the Corporate Credit Products edition of the Innovation Readiness Playbook™ , 74 percent of FIs offer corporate credit products and 94 percent are currently developing new products or planning to do so within the next year.

Cards 155

Cards Innovation Fintech Marketing 155

PYMNTS

DECEMBER 3, 2019

They are trading the experience of sitting down in a booth or at a table for the convenience of having their meals arrive at their doors with mobile technology that provides access to a variety of menu items with a few taps in the digital age. The current value of the eGift card market is $31.8

Innovation 130

Innovation Mobile Fraud Cards 130

PYMNTS

DECEMBER 29, 2020

Consumers have more heavily leaned on debit during the pandemic, with the economic downturn making shoppers more cautious than ever about the prospect of taking on credit card debt. A recent study even estimates that shoppers could ultimately shift $100 billion worth of annual spending from credit cards to debit cards.

Fraud 303

Fraud Cards Analysis Tools 303

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd.

Technology 181

Technology Apple New York City social media 181

PYMNTS

SEPTEMBER 10, 2018

Long before innovators began talking about the power of ecosystems to transform commerce, scientists spent centuries studying them under microscopes in their labs. Decomposers are the ecosystem wild card. Decomposer for innovator large or small, established or emerging. An Ecosystem By Any Other Name.

Innovation 146

Innovation Cards Payments San Francisco 146

PYMNTS

JANUARY 15, 2018

Visa cited a recent consumer study conducted in eight countries, which found that 81 percent of participants said they would look more positively at merchants who implemented sound or animation. “We According to Visa, these are the two first commercial pilots to test an on-card biometric for contactless payments.

Cards 138

Cards Branding America Study 138

Gonzobanker

OCTOBER 27, 2022

It’s time for innovative banks and credit unions to redesign checking — fast. In early October, the Federal Reserve finalized a rule, known as Regulation II (Debit Card Interchange Fees and Routing), that requires every debit card transaction to have access to two unaffiliated payment card networks.

Cards 78

Cards Fraud Regulation Trends 78

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Payments Innovation Leads the Way . Payments and banking products were pushed to the head of the digital-first line thanks to the pandemic, leading to the acceleration of contactless and card-not-present commerce.

Study 205

Study Cards Payments Innovation 205

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. In conjunction with the new initiative, Mastercard also released a study that discovered the overwhelming majority of individuals and business leaders (90 percent) feel data privacy is universally important. Vein recognition? Voice patterns?

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

SEPTEMBER 16, 2019

Possession can refer to the chip inside of a physical debit card, for example, while inherence refers to things that are even more personal — such as fingerprints. Biometrics is emerging as one of the innovative solutions to this problem in a variety of industries, including retail, travel and hospitality.

Technology 116

Technology Customer Experience Cards Regulation 116

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. Personalization is but one key element of this, enabled by technology and implemented using design thinking.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

FEBRUARY 6, 2019

Consumers aren’t cashing out as often, as they are moving those funds into digital wallets and spending them directly off debit cards, because it is more immediately and easily spendable that way. A bank in Singapore, for example, that wants to start issuing cards will be waiting for about nine months to finish that project.

Cards 189

Cards Retail Payments Marketing 189

PYMNTS

JULY 1, 2020

consumers who have at least one credit or debit card and mobile device revealed that 24 percent would be “very” or “extremely” likely to switch to the new generation of banking. This “better app” would also offer transaction confirmations and alerts, card location controls and the ability to track and redeem rewards. .

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

NOVEMBER 23, 2020

Retailers, too, had to respond and revise their checkout experiences when fears over the new coronavirus lingering on surfaces led to consumers becoming reluctant to exchange cash with store clerks or insert payment cards into point-of-sale (POS) terminals. Around The New Merchant Business Models Ecosystem. About The Playbook.

Report 192

Report Case Study Payments Strategy 192

PYMNTS

JULY 24, 2019

IfOnly continues to innovate its platform, though, especially when it comes to payments and social media channels. We don’t really have a lot of mobile wallet [support] right now despite having a lot of mobile users for our customer base, and the reason is that we’re primarily credit card-focused,” Boris said.

Case Study 110

Case Study Study Mobile Millennials 110

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. Here are five tips. Tip 1: Mine Your Inspiration.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JANUARY 19, 2021

Studies showed that many consumers in the United States have begun tapping their debit cards more often for payments, for example, with one report finding that debit use rose about 6 percent year over year. Another study found that 55 percent of U.S. Another study found that 55 percent of U.S. The report noted that U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

DECEMBER 20, 2016

As documented in the December edition of the Unattended Retail Tracker™ , the results of a six-month long study conducted by USA Technologies show that just informing customers that a merchant or vendor accepts Apple Pay and other mobile wallets can boost overall sales by more than 36 percent. A taste of new technology.

Report 100

Report Innovation Payments Apple 100

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. Buy/build and gap analysis studies are integral in helping determine where embedded finance may reap the most benefits. . Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275