PYMNTS

SEPTEMBER 12, 2017

Innovation happens when you least expect it. Those we call “innovators” are simply the ones who endeavor to solve the problems in front of them by any means necessary. Only later do others look at them and call them “innovators.” PYMNTS: Where do you look for innovative ideas, and why? The conversation is excerpted below.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

OCTOBER 20, 2020

Since the start of the COVID-19 pandemic, retailers, business leaders and consumers have all been trying to wrap their heads around the shifts in retail and payments. From cash to rewards and gift cards, mobile wallets must transition to unlocked, truly usable resources across technology, retailers and buying experiences.

Survey 218

Survey Mobile Retail User Experience 218

PYMNTS

JULY 28, 2020

have announced a partnership that they said will accelerate innovation across digital commerce and startup ecosystems. By leveraging Mastercard’s global network and Azure’s global reach, the partnership aims to give partners the ability to tap into new innovations and commerce capabilities, including new means of digital payments via devices.

Payments 168

Payments Innovation User Experience Cards 168

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

OCTOBER 18, 2016

17) that it is working with Kiwibank, New Zealand’s largest prepaid issuer, to expand the capabilities of the bank’s prepaid gift and travel card programs and to roll out a robust set of features to build a best-in-class payment experience.

Cards 100

Cards User Experience Meeting Payments 100

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JUNE 17, 2019

But could merchant incentives help fuel this ongoing effort at digital payments innovation? Open Banking regulations and enable trusted third parties to access a customer’s data based on the account holder’s consent — a key step toward more digital payments innovation. Bank Threat.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of customers. About the same share — or 63.7

Innovation 125

Innovation Mobile Management Branding 125

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. While that sounds new and exciting, remember that history doesn’t repeat itself, but it rhymes.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JULY 30, 2020

Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The accounts are to be held by Evolve Bank & Trust. They’re out there; they just have to be used.”.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JANUARY 17, 2018

The traditional strategy of handing an employee a corporate card, hoping they make responsible purchases and depending on accurate expense reports has evolved into a market that embraces automation, artificial intelligence, mobility and an array of card products, from P-cards to virtual numbers.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

NOVEMBER 19, 2020

consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. That functionality could then enable users to search for and buy items across the Google ecosystem.

Google 254

Google Mobile Apple Survey 254

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In NCR says its new, next-generation ATM also offers contactless card support, an increasingly important service amid ongoing concerns over the COVID-19 pandemic.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Sang Ahn, VP and general manager of Samsung Pay U.S.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

MAY 20, 2019

As 5G deployments start, retailers and other companies and organizations around the world are striving to find what works. The 5G-enabled facial recognition process reportedly will take “less than a second, while the tech itself can be deployed in virtually any retail environment. A recent report also says the U.S.

Retail 142

Retail Mobile Conference Groups 142

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

DECEMBER 4, 2018

Services offered include price protection and free food delivery, once users reach certain spending thresholds. For many consumers, perks are a key driver of their credit card choice, whether it’s airline miles, cash-back or points that can be redeemed for a variety of items. They want benefits that fit their lifestyle.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. It’s the decoupled debit card. Merchants paid less when they accepted those cards. And what was the product?

Branding 184

Branding Cards Payments New Jersey 184

Bank Innovation

JANUARY 14, 2019

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170

Mobile Online User Experience Technology 170

PYMNTS

JANUARY 9, 2020

For merchants, it’s imperative to take stock of the existing (and evolving) payment preferences that can be markedly different across generations – but delivering a seamless experience is a way to cement loyalty and drive repeat purchases. Bringing consumers and merchants together used to be a fairly straightforward process.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

AUGUST 1, 2019

52 percent: Share of FIs that will concentrate on user experience over the next three years. 30 percent: Share of American consumers who report having used Mobile Card Services. billion: Amount of money FinTechs raised globally in 2018, according to Visa’s figures.

User Experience 115

User Experience Course Data Fintech 115

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. We define challenger banks as fintech companies leveraging technology and software to digitize and streamline retail banking. Banks in Fintech: what’s ahead in 2018. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

APRIL 4, 2019

The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. And those relationships, she noted, are an excellent starting ground for succeeding with innovations “where other technology platform have recently failed.”.

Mobile 169

Mobile Study Security social media 169

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Payment disruption and innovation.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

SEPTEMBER 22, 2017

PYMNTS: How would you define your company’s approach to innovation? SS: Our approach to innovation is two-pronged. The third tier of technical innovation involves people — not just APIs. The second and overlooked area of innovation is in the area of user experience.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. Stripe Powers Digital, In-Store Payments For Lightspeed Retail, Restaurant Customers. Why Consumers Are Firing Traditional Retailers. Consumers are firing physical retailers from the jobs they held years and decades before.

Google 123

Google Retail United States Online 123

Accenture

OCTOBER 18, 2019

Checks have to be written, invoices reconciled and credit cards kept safe. Our analysis shows that consumer credit card revenue per transaction dropped 12 percent, from $1.21 Now, that stuff has faded into the background as we get home from work, run a hot bath, turn on the central heating and heat a burrito in the microwave.

Industry 150

Industry Payments Survey User Experience 150

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Review our blog posts on fraud to learn more about innovative approaches, insighte and ways to manage fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JUNE 22, 2020

Credit and debit card penetration in markets like Mexico is still low compared to the U.S. For example, so many of Mexico’s consumers who might be interested in purchasing their products may not have credit or debit cards to pay for their purchases.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JULY 25, 2019

The aim is to develop a more pleasant user experience, for both humans and animals. For payments, consumers can enter their credit cards, which get pre-authorized and stored on file. Consumers can also select favorite drivers on the platform, who will receive their requests first.

New York City 168

New York City New York User Experience Apple 168

PYMNTS

AUGUST 10, 2017

In the early days, adopters of the new technology mostly used it to check card spend at the end of the week or month. Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. At the same time, Santander had also moved beyond simple card spend checks. Santander U.K.

Security 156

Security Technology Fraud User Experience 156